Business Details
50+ Years
experience
Vehicle Accident Repair Centre in Basingstoke
Established in 1971, R & R Autos Bodyshop is a family-run vehicle accident repair centre in Basingstoke, Hampshire. With over 50 years of experience, we specialise in repairing all makes and models of cars, light commercial vehicles, and prestige vehicles to the highest standards. Our manufacturer approvals from brands like Mercedes-Benz, BMW, and Land Rover guarantee repairs using genuine parts and factory-certified techniques. We are proud to be PAS 2060 accredited, achieving carbon-neutral status through sustainable practices. Our team of highly skilled technicians utilises state-of-the-art equipment, including structural aluminium facilities and eco-friendly UV technology, to ensure vehicles are restored to pre-accident condition.We prioritise customer satisfaction, offering transparent communication, competitive pricing, and a 3-year manufacturer repair guarantee. As active members of the Basingstoke community, we sponsor local initiatives like the Basingstoke Bluefins swimming club. Our commitment to integrity, quality, and environmental responsibility underpins every repair we undertake.
Services
Accident Repair
Structural Aluminium Repairs
Electric Vehicle Repairs
Cosmetic SMART Repairs
Paintless Dent Removal
Plastic Welding Repairs
End of Lease Repairs
Commercial Van Repairs
ADAS Calibration
Air Conditioning Repairs
Details
- Year established: 1971
Highlights and features
- We have over 50 years of experience in vehicle accident repair.
- Our manufacturer approvals guarantee repairs to factory standards.
- We are PAS 2060 accredited for carbon-neutral operations.
- Our team uses state-of-the-art structural aluminium and EV repair facilities.
- We sponsor local community initiatives and prioritise customer satisfaction.
Associations and certifications
- PAS 2060
- BSI Kitemark
- Mercedes-Benz Approved
- BMW Approved
- MINI Approved
- Jaguar Approved
- Land Rover Approved
What people say
Highest standards of repair
Outstanding customer service
Faultless workmanship
Regular updates provided
5-star service
Services
Accident Repair
We specialise in comprehensive vehicle accident repairs for all makes and models. Our manufacturer-approved processes ensure safety and quality, using genuine parts and factory techniques. Repairs come with a 3-year guarantee, preserving your warranty and resale value.
Structural Aluminium Repairs
Our dedicated aluminium repair facility meets manufacturer specifications. We use specialised tooling to restore structural integrity to prestige vehicles, ensuring precision and durability. This service caters to modern lightweight vehicle designs.
Electric Vehicle Repairs
We handle high-voltage EV repairs with certified equipment and training. Our technicians are qualified to service electric drivetrains and battery systems safely, maintaining compliance with manufacturer standards for performance and safety.
Cosmetic SMART Repairs
Our SMART (Small Medium Area Repair Technique) addresses scratches, dents, and scuffs without full repainting. This eco-friendly method reduces costs and curing times, often completed in a single day with minimal disruption.
Paintless Dent Removal
We use advanced PDR techniques to remove dents without painting. By manipulating panels from behind, we restore original paintwork quickly and affordably, preserving your vehicle's finish and value.
People
Neil Mitchell
Managing Director
Neil Mitchell leads R & R Autos Bodyshop with over 25 years of industry experience. He has driven the company's growth since taking over from his father, Russell Mitchell, focusing on innovation, sustainability, and community engagement.
Questions
What types of vehicles do you repair?
We repair all makes and models, including prestige cars, light commercial vehicles, and electric vehicles.
Are your repairs manufacturer-approved?
Yes, we hold approvals from Mercedes-Benz, BMW, Jaguar, Land Rover, and other leading brands.
Do you offer a warranty on repairs?
All work includes a minimum 3-year manufacturer repair guarantee, with lifetime options available.
Can you handle insurance claims?
We work with major insurers and can assist with claims, including accident assistance and estimates.
Are you carbon-neutral?
Yes, we are PAS 2060 accredited and committed to sustainable practices in all operations.
Do you provide courtesy cars?
Yes, we offer courtesy vehicles during repairs to ensure minimal disruption to your routine.
Reviews (5)
Fleur Turner
Jun 30, 2021
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After crashing my beloved Porsche and doing what I thought was a small bit of damage, transpired she was nearly a write off! R&R did an amazing job, gave me a courtesy car straight away, kept us up to date on all the damage I had done(!) and then on getting her straight again. She was returned home looking brand new! Very grateful and highly recommend.
Dean Turner
Jun 11, 2021
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Positive:Professionalism,Punctuality,Quality,Value
First class service and very professional job. Useful to know that you don't always have to use your insurers 'recommend garage' and so contacted R&R after they were recommended to me. Therefore I've no hesitation to also recommend their services to others. Great work!
Services:Painting,Exhaust,Body & Trim,Electrical
First class service and very professional job. Useful to know that you don't always have to use your insurers 'recommend garage' and so contacted R&R after they were recommended to me. Therefore I've no hesitation to also recommend their services to others. Great work!
Services:Painting,Exhaust,Body & Trim,Electrical
Oliver Espinasse Olly Espinasse
Jun 10, 2021
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Positive:Professionalism,Quality
R&R recently did a fantastic job correcting some paint imperfections on my mothers cars. The staff were super friendly and the work done was quick and a great standard!!
R&R recently did a fantastic job correcting some paint imperfections on my mothers cars. The staff were super friendly and the work done was quick and a great standard!!
Delia Allott
Jun 09, 2020
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I have had nothing but excellent customer service from Martin and the team. My car was subject to a battering by someone not looking at parked cars. Whilst R & R did not ultimately fix it as it was a write off, they helped me through the process and gathered up my belongings to collect after my holiday. Lovely people with customer care at the heart of their business. Fab!
Jeremy Colson
Aug 22, 2019
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I've just had some work carried out on my Mercedes 2003 SL500, As I want it to be pristine. I am delighted with the work carried out and would highly recommend this company. This is now the second time I have used them. I dealt with Amber who I was really impressed with, keeping up to date at all times with the progress of my car.
