Business Details
45 Years
experience
Your Trusted Insurance Broker in the North East
Established in 1981, Bestford Insurance is an independent family-run business serving the North East of England. We specialise in Commercial, Personal, Landlord, and Retail Insurance, offering tailored solutions through face-to-face interactions. Authorised and regulated by the Financial Conduct Authority, we combine local expertise with access to leading insurers. Our 40-year heritage reflects our commitment to understanding client needs and delivering exceptional service.Investments in technology ensure we provide modern solutions while maintaining our personal approach. Customer testimonials highlight our reliability, hassle-free insurance management, and expertise in niche areas like High Risk Liability and Cherished Car Insurance. We pride ourselves on being a trusted, long-established local broker that prioritises client satisfaction and transparency.
Services
Commercial Insurance
Personal Insurance
Landlord Insurance
Retail Insurance
Premium Finance
Details
- Year established: 1981
Highlights and features
- 40+ years of experience in insurance brokerage since 1981
- Face-to-face service with local market expertise in the North East
- Authorised and regulated by the Financial Conduct Authority
- Investments in technology for modern insurance solutions
- Specialist knowledge in High Risk Liability and niche insurance areas
Associations and certifications
- Financial Conduct Authority
What people say
Exceptional added value
Outstanding personal service
Efficient service
Highly recommend
Fantastic in advising
Services
Commercial Insurance
We provide comprehensive Commercial Insurance for all business types and industry sectors. Our packages include tailored solutions for construction firms, high-risk liability, and multi-property portfolios. Clients benefit from 30+ years of sector-specific expertise and partnerships with leading insurers, ensuring competitive rates and robust protection for diverse business needs.
Personal Insurance
Our Personal Insurance offers motor, motorcycle, household, and niche coverage like Private Boat and Cherished Car Insurance. With flexible payment options including premium finance, we deliver competitive rates and local support. Face-to-face consultations ensure policies align with individual circumstances and evolving life needs.
Landlord Insurance
Landlord Insurance covers residential and commercial properties, including unoccupied units and specialist lets. We offer buildings, liability, and income protection policies tailored to first-time and experienced landlords. Local market knowledge ensures competitive premiums while safeguarding investments against tenant-related risks and property damage.
Retail Insurance
Retail Insurance protects shops, cafes, and salons with buildings, stock, liability, and legal expense coverage. Our policies address unique business needs, from equipment protection to goods-in-transit insurance. A dedicated team simplifies policy management, allowing retailers to focus on daily operations without insurance complexities.
Premium Finance
Premium Finance options enable spreading insurance costs via Direct Debit, credit, or debit card. This facility, provided through third-party lenders, offers flexible payment terms without compromising coverage. Customers maintain financial flexibility while securing comprehensive protection for personal or business assets.
Questions
What insurance services do you offer?
We provide Commercial, Personal, Landlord, and Retail Insurance, including niche products like Cherished Car and Private Boat Insurance.
How do you differ from online insurers?
We offer face-to-face consultations and local expertise, combining traditional service with modern technology for tailored insurance solutions.
Can I spread insurance payments?
Yes, we offer Premium Finance via third-party lenders, allowing payments through Direct Debit, credit, or debit cards.
Do you cover businesses outside the North East?
Our primary focus is the North East of England, leveraging local market knowledge for competitive insurance solutions.
What happens during a claim?
We provide local support for claims, handling processes directly to ensure swift resolution without reliance on call centres.
Reviews (3)
Joseph Thompson
Jul 19, 2021
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Normally quite good but this time their quote was 100 more than others. Advise you to compare quotes before accepting one from them.
David McArdle
Dec 24, 2020
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Not really happy to be fair. Could'nt give me insurance, fobbed me off to someone else and still couldnt get it.
Gemma Hudspeth
Aug 23, 2020
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Positive:Professionalism
I get my house insurance through Bestford, it was due for renewal during lockdown, I was emailed a quote and then paid over the phone, documents were emailed to me promptly, great service.
I get my house insurance through Bestford, it was due for renewal during lockdown, I was emailed a quote and then paid over the phone, documents were emailed to me promptly, great service.
