Business Details
50+ Years
experience
Your Trusted Home Appliance Experts in Sleaford
Established in 1964, we are a family-run business with deep roots in Sleaford, Lincolnshire. Our journey began as a small radio and television repair service and has evolved into a trusted provider of home appliances, installation, and repair solutions. As part of the Euronics network, Europe's largest electrical buying group, we combine independent expertise with competitive pricing. Our team includes CAI-approved engineers and experienced technicians dedicated to delivering professional service, from same-day deliveries to comprehensive after-sales support.With over 37 years of experience in appliance repairs and a commitment to customer satisfaction, we prioritise knowledgeable advice, reliable installations, and tailored solutions to meet diverse household needs.
Services
Appliance Sales
Repair Services
Aerial Installations
Delivery Services
Installation Services
Details
- Year established: 1964
Highlights and features
- Family-run with 60 years of local expertise in appliance sales and repairs
- CAI-approved engineers for professional aerial and satellite installations
- Free delivery within Sleaford and competitive pricing through Euronics
- Same-day/next-day delivery and disposal of old appliances available
- Dedicated after-sales support with 37 years of repair service experience
Associations and certifications
- CAI Approved
Services
Appliance Sales
We offer a comprehensive range of white and brown goods including washing machines, ovens, TVs, and vacuum cleaners. Our products are competitively priced through Euronics partnerships. Customers benefit from expert advice to find budget-friendly, reliable appliances suited to their household needs.
Repair Services
Our qualified engineers provide repairs for all major home appliances, aerials, and satellite systems. With 37 years of experience, we offer same-day diagnostics and repairs. Customers receive transparent pricing and reliable solutions to extend appliance lifespans.
Aerial Installations
CAI-approved engineers install and repair aerials, satellite systems, and CCTV. Services include Freeview setup and signal optimisation. We ensure strong reception for TVs and digital devices, with emergency callouts available for urgent issues.
Delivery Services
Free delivery within Sleaford for all purchases, with Saturday deliveries available. Out-of-area customers receive competitive delivery rates. We handle packaging removal and old appliance disposal for a small fee, ensuring hassle-free delivery.
Installation Services
Professional installation for all purchased appliances, including TVs, ovens, and washing machines. Our team ensures safe, correct setup and provides usage guidance. Installation bookings can be arranged at point of sale or via post-purchase contact.
People
Tara Pacey
Managing Director
Tara has led the company since 2008, continuing her father's legacy. With expertise in business management and customer service, she oversees operations and strategic growth while maintaining family values.
Lee Jenkins
Company Director
Lee directs technical operations as a CAI-approved engineer and Domestic Appliance Engineer. He manages CCTV installations and aerial services, combining technical expertise with hands-on repair experience since 2009.
James Clarke
Technical Engineer
With 34 years of service, James specialises in brown goods and technical support. His extensive knowledge ensures accurate diagnostics and repairs for televisions and electronic systems purchased through the store.
Questions
Do you offer delivery outside Sleaford?
Free delivery is available within Sleaford. For customers outside this area, contact us on 01529 304202 to discuss delivery options and charges.
Can I schedule a specific delivery date?
Yes, we accommodate preferred delivery dates, including holiday periods. Contact our team to arrange a convenient time for your appliance delivery.
What repair services do you provide?
We repair all major home appliances, aerials, satellite systems, and CCTV. Our CAI-approved engineers handle Freeview repairs and signal optimisation for TVs and digital devices.
Are installation services included with purchases?
Professional installation is available for all appliances. Contact us at point of sale or post-purchase to arrange setup services for TVs, ovens, washing machines, and more.
What payment methods do you accept?
We accept all major credit and debit cards for repairs, deliveries, and product purchases through our secure payment systems.
Do you provide after-sales support?
Yes, our dedicated team offers ongoing support for product usage, repairs, and service contracts. Contact us via email or phone for assistance with any purchased items.
Reviews (4)
Dennis Thompson
Jan 15, 2022
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Had to use this shop a couple of times and each time they were excellent, fantastic service and prompt, highly recommended.
Carl Podesta
Nov 05, 2020
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Excellent service in store . Delivered our double oven early the next morning . Shall definitely shop here before going elsewhere in future.
Zoe Phillips
Sep 03, 2020
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Very lovely and helpful man selling electric goods. Not pushy at all just informative. We were very impressed with the quick delivery dates available to us, especially as we were in a desperate situation! Very reasonable charge to remove the old item too. Thank you for all your help!!
Ginny B.
Aug 24, 2020
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Our washing machine stopped working and as we wanted to support local businesses we called in here, they were so helpful, price matched and with free local delivery we looked no further. Will definitely use them again.
