Business Details
16 Years
experience
Your Trusted Community Transport Partner in Blackburn
Established in 2010, Travel Assist is a not-for-profit social enterprise dedicated to providing accessible and affordable community transport across the Northwest. Our mission focuses on supporting elderly, disabled, and vulnerable individuals who face challenges accessing mainstream transport, aiming to reduce social isolation through reliable mobility solutions. We operate a fleet of dedicated smart trip vehicles, offering flexible day trips, demand response services, and registered bus routes tailored to individual and group needs. Our drivers undergo comprehensive Midas training, dementia awareness programs, and enhanced DBS checks to ensure passenger safety and comfort. Specializing in patient transport partnerships with the North West Ambulance Service, we serve over 3,000 NHS patients monthly across Lancashire, Cumbria, and Greater Manchester.Our commitment to accessibility extends to wheelchair-friendly vehicles and customized support for passengers with mobility requirements. As a community-focused organization, we reinvest donations to expand transport access for local disabled and elderly populations. Our services cover Blackburn with Darwen, Darwen, Edgeworth, and surrounding regions with door-to-door convenience. We maintain transparency through clear pricing structures and accept major card payments for customer convenience. Backed by years of operational experience and industry-specific expertise, we prioritize client satisfaction through personalized service delivery.
Services
Day Trips
Demand Response
Bus Services
Patient Transport
Driver Training
Details
- Year established: 2010
Highlights and features
- We are a not-for-profit social enterprise focused on community needs
- Our dedicated smart trip vehicles operate year-round without school contract restrictions
- All drivers have Midas training and enhanced DBS background checks
- We provide specialized transport for NHS patients in partnership with NWAS
- Our service covers a wide geographic area including Lancashire and Greater Manchester
Services
Day Trips
Customized transport solutions for social groups, offering wheelchair-accessible vehicles for day trips, evening outings, and special events. Our service accommodates diverse needs including multiple pick-up points and specialized mobility support. Fully DDA-compliant vehicles carry up to 50 passengers with assistance available for boarding and disembarking.
Demand Response
Flexible door-to-door transport service operating in Blackburn with Darwen area. Ideal for medical appointments, social visits, and community engagement with accessible vehicles and 24-hour booking notice required. Professional drivers provide assistance to and from vehicles for passengers with mobility challenges.
Bus Services
Registered bus routes serving Darwen, Edgeworth, and surrounding areas with fares priced between 5-8. Routes include TA01-TA08 and M9-M11 services connecting key locations like health centres, town centres, and rural communities. Timetables available for download through our website.
Patient Transport
Specialized non-emergency transport for NHS patients attending healthcare appointments. Operates across Lancashire, Cumbria, and Manchester with fully accessible vehicles. Partners with North West Ambulance Service to transport over 3,000 patients monthly requiring additional support during travel.
Driver Training
Comprehensive driver training programs covering Midas certification, dementia awareness, and passenger assistance techniques. Ensures all drivers maintain enhanced DBS checks and deliver safe, comfortable journeys for vulnerable passengers requiring specialized transport support.
Questions
What areas do you cover?
We operate across Blackburn with Darwen, Lancashire, South Lakes, Merseyside, and Greater Manchester with flexible route options.
How do I book a day trip?
Contact us via phone, email, or Facebook with your group's requirements including date, time, locations, and passenger numbers for a customized quote.
Are your vehicles wheelchair accessible?
Yes, all our vehicles are fully DDA-compliant with space for electric wheelchairs and scooters, plus assistance available for boarding.
Do you provide medical transport?
We partner with North West Ambulance Service to offer non-emergency patient transport for NHS appointments across our service areas.
What payment methods do you accept?
We accept all major card payments for your convenience.
How much notice is needed for bookings?
Demand response services require at least 24 hours' notice to ensure proper vehicle allocation and route planning.
