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Business Details
21 Years
experience
Creative Agency for Strategic Brand Solutions
Established as a proudly independent creative agency, we specialise in strategic brand development, digital experiences, and impactful marketing campaigns. With nearly two decades of experience, our team of specialists has collaborated with diverse clients ranging from global brands to purpose-led organisations across sectors such as healthcare, charity, the arts, and technology. Our approach combines stakeholder engagement, innovative design, and technical excellence to deliver measurable results.

Recognised through multiple awards, we prioritise accessibility, inclusivity, and sustainability in all our work, from brand identity creation to SEO-optimised websites and data-driven marketing strategies. Our dual offices in Lancaster and London enable us to serve clients across the UK and internationally.
Services
Brand Strategy Website Development Marketing Campaigns SEO Services Digital Accessibility Campaign Creation Stakeholder Engagement Web Analytics
Details
  • Year established: 2005
Highlights and features
  • We deliver measurable results through strategic brand development and digital marketing.
  • Our team combines creative excellence with technical expertise in web development.
  • We serve diverse sectors including healthcare, charity, and technology clients.
  • We maintain accessibility and inclusivity standards in all digital projects.
  • We offer tailored solutions for organisations across the UK and internationally.
What people say
Passionate and committed Exceptional results Professional and responsive Innovative ideas Positive customer feedback
Services
Brand Strategy
We create comprehensive brand strategies that define value propositions and market positioning. Our approach combines stakeholder engagement through surveys and workshops with prototyping to ensure alignment with business objectives. This service helps organisations establish clear brand identities that resonate with target audiences while maintaining adaptability for future growth.
Website Development
Our website development combines aesthetic design with technical functionality using platforms like Statamic and WordPress. We focus on stakeholder engagement during planning phases, implement accessibility standards, and provide secure hosting with SLA-backed support. This service ensures organisations have scalable digital platforms that effectively represent their brand and drive user engagement.
Marketing Campaigns
We develop integrated marketing campaigns that combine strategic planning with creative execution. Our approach includes audience research, visual asset creation, and multi-channel distribution strategies. By aligning campaign messaging with brand identity and business goals, we help organisations increase market visibility and engagement across both digital and traditional platforms.
Digital Accessibility
We implement inclusive design principles to ensure digital platforms meet accessibility standards. Our specialists integrate features that improve usability for all users while maintaining compliance with current regulations. This service helps organisations expand their digital reach while demonstrating commitment to inclusive communication practices.
Stakeholder Engagement
We conduct comprehensive stakeholder engagement through surveys, workshops, and interviews to gather insights. This process informs strategic decisions across brand development and digital projects. By understanding diverse perspectives, we create solutions that address organisational needs while ensuring buy-in from all relevant parties.
People
Charlie Haywood
Creative Director / Founder
With over 18 years in creative leadership, Charlie established Hotfoot Design to combine strategic thinking with impactful design. He oversees brand strategy and creative direction while mentoring the team.
Aidan Watt
Technical Director / Partner
Aidan leads technical delivery, ensuring digital solutions combine innovation with functionality. His expertise in web development drives the agency's technical standards and project execution.
Guy Cookson-Rabouhi
Strategy Director / Partner
As strategy director, Guy develops value propositions and market positioning for clients. He specialises in translating business objectives into effective creative strategies across brand and digital projects.
Becky Sewell
Creative Lead
Becky leads creative projects, focusing on brand identity and visual communication. Her work ensures client brands stand out through distinctive design solutions that align with strategic goals.
Fiona Lambert
Creative Lead
Fiona oversees creative execution for key accounts, blending artistic vision with commercial awareness. She specialises in developing cohesive brand systems that maintain consistency across multiple touchpoints.
Questions
What services does Hotfoot Design offer?
We provide brand strategy, website development, marketing campaigns, SEO, and digital accessibility solutions tailored to organisational needs.
Which industries do you work with?
We serve healthcare, charity, arts, food and drink, B2B, and public sector clients.
Do you work with international clients?
Yes, we collaborate with organisations across the UK and globally through our London and Lancaster offices.
How do you ensure website accessibility?
We implement inclusive design principles and technical standards to meet accessibility requirements during development.
What makes your agency different?
Our combination of strategic thinking, creative excellence, and technical expertise delivers measurable business impact.
Reviews (5)
Peter Charnley
Aug 19, 2017 Report
Hotfoot helped us develop a brand identity and website that has helped our company grow. They have been easy and helpful to work with, from start to finish
Richard Simpson
Jun 24, 2017 Report
Had a great experience from start to finish with all members of the team - from the initial meeting with the directors, through to all the team that carried out the day-day work on the project - will continue to recommend
AtkinsonVosUnimogs
Jun 07, 2017 Report
Hotfoot developed a brand identity and website after really listening to what we wanted to achieve. They have been fantastic to work with and we can't wait to continue to work on future projects with them.
Debbi Baldwin
Sep 19, 2016 Report
The team are very professional and efficient and everything they produce is always to the highest possible standards. Hotfoot are sympathetic to the needs of each client and aim to make the design and production process as smooth and stress free as possible.
Yllka Thompson
Aug 19, 2016 Report
Hotfoot Design created a fantastic new website design for DF Studio. They are a great company to work with, as they are very professional, efficient, and deliver a high standard across all they do. I recommend them to other business owners - you will not be disappointed.