Business Details
50+ Years
experience
Emergency
services
Your Trusted London Travel Agency for Bespoke Holidays
Established in 1960, Janaway Travel has built a reputation as a trusted London-based travel agency offering personalized holiday planning. Our team of three experienced professionals, John, Jane, and Joanne, bring over a century of combined expertise in the travel industry. Specializing in tailor-made holidays, we focus on understanding client preferences to recommend destinations that align with individual needs, from family vacations to honeymoons. Our services extend beyond traditional travel arrangements, including booking train and coach tickets across the UK and Europe. With a commitment to honesty and client satisfaction, we pride ourselves on repeat customers and word-of-mouth referrals.Our deep destination knowledge ensures clients receive expert advice, while our small team guarantees a personal touch. We adapt to industry changes, such as new EU border regulations, to provide up-to-date guidance. Our track record includes crafting unique itineraries to locations like Sicily, Turkey, and Japan, demonstrating our global expertise. We prioritize transparency in communication and pricing, ensuring no hidden fees. Our office in Camden Town has served as a hub for travel planning for over six decades, maintaining a balance between tradition and modern travel demands.
Services
Tailor-Made Holidays
Family Travel Planning
Honeymoon Packages
Destination Consultation
Train Ticket Booking
European Travel Arrangements
Luxury Accommodation Booking
Solo Travel Planning
Details
- Year established: 1960
Highlights and features
- We offer 62 years of experience in personalized travel planning
- Our team has over 100 years of combined industry expertise
- We specialize in tailor-made holidays matching individual preferences
- We provide honest destination recommendations based on client needs
- We handle complex bookings including train and coach tickets across Europe
What people say
Wonderful holiday in Crete
Perfect hotel for each one of us
Efficient timing and flights adjustments
Excellent hotel staff and reps
Beautiful pool and sea views
Services
Tailor-Made Holidays
Crafting personalized holiday itineraries to match individual preferences. Our experts design unique multi-destination trips with seamless transportation and accommodation arrangements. Clients benefit from our extensive destination knowledge and industry connections to create unforgettable travel experiences tailored to specific interests and requirements.
Family Travel Planning
Specialist family holiday coordination considering all age groups. We arrange child-friendly accommodations, flexible itineraries, and educational experiences. Our service ensures stress-free family vacations with practical logistics and contingency planning, creating memorable trips that cater to diverse generational needs.
Honeymoon Packages
Curating romantic getaways with luxury accommodations and exclusive experiences. We design intimate itineraries featuring private dining, couples' spa treatments, and scenic locations. Our expertise ensures honeymooners receive personalized attention and unique opportunities to celebrate their special occasion.
Destination Consultation
Providing expert destination recommendations based on client preferences. Our consultants share firsthand knowledge of global locations, including cultural insights and seasonal considerations. This service helps clients make informed decisions about travel options they may not have previously considered, ensuring optimal holiday experiences.
Train Ticket Booking
Comprehensive rail ticket booking service for UK and European journeys. We handle complex route planning, schedule coordination, and ticket issuance for seamless train travel. Clients benefit from our expertise in rail passes, discounts, and logistical arrangements for efficient point-to-point transportation.
People
John Janaway
Travel Specialist
With over 30 years in the industry, John specializes in USA, Canada, and Australia travel. His expertise includes creating complex itineraries and luxury accommodations. He ensures clients receive personalized service based on extensive firsthand experience.
Jane Janaway
Family Travel Expert
Jane focuses on family holidays, weddings, and honeymoons. Her 25+ years of experience include designing child-friendly itineraries and romantic escapes. She prioritizes client satisfaction through attentive listening and creative problem-solving.
Joanne
Travel Consultant
Joanne brings 20 years of experience in European travel and solo adventures. Her expertise includes cultural tours and destination-specific experiences. She combines practical knowledge with personalized service to create memorable travel arrangements.
Questions
What types of holidays do you specialize in?
We specialize in tailor-made holidays, family travel, honeymoons, and European rail journeys. Our expertise includes destination consultation for global locations based on individual client preferences.
Can you help with urgent travel arrangements?
Yes, we offer emergency assistance via text at 07930513102 for urgent travel matters outside regular office hours.
Do you charge additional fees for your services?
No, we maintain transparent pricing with no hidden fees. Our revenue comes from standard commission arrangements with travel providers.
What areas do you cover?
Based in London, we arrange travel globally with particular expertise in European destinations, long-haul trips to USA/Australia, and specialized rail journeys across the UK.
Reviews (6)
Georgios Kollias
Dec 28, 2020
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Bravo!a lady called Jane very helpful and polite.thank you for everything!people like her make the difference!!
Miss Ruwaard
Jan 02, 2020
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I ran into this office stressed with a list of requests for a holiday which was due to start in less than 24hrs. John suggested the perfect little village with warm weather, beaches, mountains and everything else I had asked for. He went out if his way to ensure i had all my tickets in my hand before the day ended. Thank you John! Phenomenal service. I had a truly fantastic holiday!
Sandra Solon
Mar 14, 2019
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Trip #4 with Janaway Travel! (Russia, Jorden, Egypt) and now South Africa. Thanks to John for making them all we wanted and more. xo love from the Canadians....
Devon Buchanon
Sep 14, 2018
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I have been a client of Janaway Travel for decades and would highly recommend them. They are truly brilliant and extremely knowledgeable about all aspects of travel and vacation. They take care of every single detail, so that all you have to do is fly, drive or sail to your destination without a care or a worry !
John,Jane and Joanne thoroughly… research every aspect of your travel arrangements and it's all delivered with good old fashioned personal expertise and a friendly smile. ( you don't get that on the internet )
I wouldn't dream of booking with anyone else and why would I when I can
John,Jane and Joanne thoroughly… research every aspect of your travel arrangements and it's all delivered with good old fashioned personal expertise and a friendly smile. ( you don't get that on the internet )
I wouldn't dream of booking with anyone else and why would I when I can
Debbie Forbes
Apr 30, 2018
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We visited Janaway based on other recommendations and were so impressed with their service and willingness to help. Nothing was a bother, they offer an amazing service!
Steve David Christopher
Oct 12, 2017
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Nestled just off Parkway, NW1 - I strongly recommend anyone looking to book a trip away to have a chat with John first. Janaway offers a friendly personal service that is sadly lacking in larger more corporate companies, never been happier to sit and chat with an agent of any kind. John and staff are terrific!
