Business Details
50+ Years
experience
Open 24/7
always available
Your Trusted Partner for Removal and Storage Solutions
Established in 1947, we are a family-run removals and storage company with three generations of expertise. Our commitment to excellence is built on over 70 years of trusted service, offering comprehensive solutions for domestic and commercial moves. Our team is fully trained in health and safety, specialist packing, and customer relations, ensuring every move is handled with care and professionalism. We prioritise client satisfaction through competitive pricing, fully insured services, and a personalised approach that reflects our deep-rooted values. Our secure storage facilities, equipped with 24/7 CCTV, provide reliable short- and long-term solutions tailored to individual needs.With a fleet maintained to the highest standards and a reputation for reliability, we pride ourselves on making every relocation seamless. Our dedication to quality has earned us consistent five-star reviews, with clients highlighting our efficiency, politeness, and stress-free service delivery. From initial consultation to final placement, we ensure every detail is meticulously managed. Our history of adapting to client needs, combined with modern logistics expertise, positions us as a leader in the Midlands removals industry. This enduring legacy of trust and excellence continues to define our approach to every move we undertake.
Services
Domestic Removals
Commercial Removals
Piano Removals
Packing Service
Secure Storage
House Clearance
Long Distance Moves
Office Removals
Storage Solutions
Packing Materials Supply
Details
- Year established: 1947
Highlights and features
- We are a family-run business offering personalized service since 1947.
- Our services are fully insured for your peace of mind.
- We provide competitive pricing without compromising quality.
- We offer a free no-obligation quotation.
- We have secure storage facilities with 24/7 CCTV monitoring.
Associations and certifications
- International Operators Licence
- Ministry of Transport Certificate of Professional Competence
What people say
Prompt, polite, professional
Excellent personal service
Stress-free experience
Highly recommended
Nothing too much trouble
Services
Domestic Removals
We provide comprehensive house removal services across Stoke on Trent and nationwide, handling every aspect from packing to transportation. Our experienced team ensures belongings are protected with high-quality materials and secure loading techniques. Clients benefit from tailored logistics planning, stress-free execution, and competitive pricing backed by 70+ years of industry expertise.
Secure Storage
Our heated, secure storage facility in Leek offers short- and long-term solutions for domestic and business needs. Units are protected by 24/7 CCTV and climate control to safeguard valuables. Services include flexible rental periods, itemised inventory management, and optional transportation between properties and storage locations.
Packing Service
Our trained staff provide full or partial packing services using premium materials to ensure item safety during transit. We optimise space efficiency while minimising damage risk, with custom solutions for fragile or oversized items. Clients receive labelled boxes for easy unpacking and can also purchase packing supplies directly from us.
Commercial Removals
We specialise in business relocations, offering end-to-end solutions including packing, transportation, and unpacking. Our team minimises operational disruption through meticulous planning and execution, with secure handling of equipment and documents. Services extend to multi-drop deliveries and storage integration for seamless transitions.
Piano Removals
Our specialists handle piano relocations with precision-engineered equipment and bespoke packing techniques. We accommodate vertical and grand pianos, ensuring structural integrity during transit. The service includes stairwell navigation, climate-controlled transport, and careful placement at destination properties.
Questions
Do you offer removals and storage services outside Stoke on Trent?
Yes, while based in Stoke on Trent, we provide removal and storage services nationwide across the UK.
What services are included in your removal package?
Our comprehensive service includes packing, loading, transportation, unloading, and unpacking with full insurance coverage.
Are packing materials provided?
Yes, we supply all necessary materials including boxes, bubble wrap, and tape, with custom solutions available.
How far in advance should I book your services?
We recommend booking 2-4 weeks ahead, especially during peak moving seasons for optimal scheduling.
Do you provide house clearance services?
Yes, we offer full house clearance with efficient sorting, removal, and disposal, leaving properties tidy and ready.
Can you handle business relocations?
Absolutely, we provide integrated office removal and storage solutions tailored to commercial needs and timelines.
Reviews (5)
Jane Clewes
Nov 23, 2021
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The guys are really pleasant, hard working, and they maneuver your furniture so carefully there is never any bumps or damages. I always have Ferns and would delay moving till when they were available rather than go with anyone else.
Joanne Higgins
Oct 14, 2021
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Brilliant service from these guys, the second time I have used them. Extremely professional and helpful, nothing was a problem and they dealt with all the difficult and heavy items during my move. Great value and a great job ! Would definitely recommend.
Mark Goodall
Aug 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
These guys are so calm and personable, they quietly and reassuringly get on with the job of getting the stuff that makes your home moved from one house to another. They kept in contact with us all the way through, they were very careful and assured while handling our possessions. We would highly them every day of the week!
These guys are so calm and personable, they quietly and reassuringly get on with the job of getting the stuff that makes your home moved from one house to another. They kept in contact with us all the way through, they were very careful and assured while handling our possessions. We would highly them every day of the week!
Paul Gillett
Jul 07, 2021
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Great service from a family-owned firm. Barry, Dan and Ben were very hardworking, professional, conscientious, friendly and empathetic. We would not hesitate to recommend their services.
Fay Riley
Apr 18, 2021
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In early April 2021 we used Norman Ferns moving services for the third time within 7 years. Every single time the service has been outstanding. They are extremely professional, extremely calm in what can be one of the most stressful events in life, and are always very polite. This time I chose not to use their packing service as I had the time to pack myself, but it took me a good 5 weeks to pack what they could pack in 2 days!! A VERY full 4 bedroom house. Id definitely recommend letting them pack for you if you are short on time yourself. The move went more smoothly than I could have imagined
