Business Details
11 Years
experience
Your Global Travel Partner for Tailored Adventures
Thetravelmakers has been a trusted name in the travel industry for over a decade, dedicated to transforming travel aspirations into unforgettable experiences. Our expertise spans crafting tailored holiday packages, from budget-friendly family trips to luxurious escapes, catering to diverse preferences and budgets. With a presence across the UK, USA, Italy, and Asia, our seasoned team prioritises customer satisfaction by offering personalised guidance and curating destinations that align with individual needs.We specialise in global flight deals, ATOL-protected holidays, and exclusive travel offers, ensuring financial security and peace of mind. Our commitment to excellence is reflected in our 24/7 customer support, flexible payment options, and a relentless focus on delivering value-driven travel solutions that exceed expectations.
Services
Travel Packages
Flight Bookings
Holiday Deals
Cruise Arrangements
ATOL Protection
24/7 Support
Custom Itineraries
Global Destinations
Flexible Payments
Exclusive Offers
Details
- Year established: 2015
Highlights and features
- We offer 24/7 personalised customer support for seamless bookings.
- Our holidays are ATOL-protected, ensuring financial security.
- We provide tailored travel packages to suit every budget and preference.
- Our team has over a decade of experience in global travel solutions.
- We cover destinations across six continents for comprehensive travel options.
Associations and certifications
- ATOL
Services
Tailored Travel Packages
We design bespoke travel itineraries to match individual preferences, from budget-friendly getaways to luxury escapes. Our packages include flights, accommodation, and activities, ensuring a seamless experience. With expertise in global destinations, we cater to families, couples, and solo travellers.
ATOL-Protected Holidays
All our flight-inclusive holidays are ATOL-protected, offering financial security in case of provider insolvency. Customers receive an ATOL certificate upon booking, guaranteeing peace of mind. This accreditation underscores our commitment to ethical and reliable travel services.
24/7 Customer Support
Our dedicated support team is available 24 hours a day, seven days a week, to address booking queries or emergencies. Services include instant callback options, live chat, and phone support. This ensures uninterrupted assistance for last-minute changes or travel disruptions.
Global Flight Deals
We offer competitive pricing on flights to over 50 international destinations, with exclusive phone-only discounts. Options range from economy to premium classes, with flexible payment plans available. Real-time price alerts help customers seize the best deals promptly.
Exclusive Holiday Offers
Seasonal promotions include instant discounts, early-bird bookings, and destination-specific coupons. Examples include '15% off with code BKK30 for Bangkok' or '49 instant savings on flights'. These offers are available via phone or online bookings.
Questions
What is ATOL protection and how does it benefit me?
ATOL protection ensures financial security for flight-inclusive holidays booked with us. If we or a supplier fail, the CAA will refund payments or arrange replacements, giving you peace of mind.
How can I book a holiday with The Travel Makers?
Book via our website, call +0203-872-5000 for phone-only deals, or use our live chat. After selecting your package, complete payment securely online or opt for flexible payment plans.
Do you offer customised travel itineraries?
Yes, we specialise in tailoring holidays to individual preferences, including budget, destination, and activity choices. Our team assists in designing unique trips for families, couples, or solo travellers.
Are there discounts available for group bookings?
Group booking discounts vary by destination and package. Contact our team directly for tailored offers on group travel arrangements, including flights and accommodation.
What support is available during my trip?
Our 24/7 customer service handles emergencies, itinerary changes, or queries. Reach us via phone, email, or live chat for immediate assistance throughout your journey.
Can I modify or cancel my booking?
Modification and cancellation policies depend on the package terms. Contact our team promptly to discuss options, as some bookings may allow changes with minimal fees.
Reviews (4)
Rosaira Diaz
Dec 23, 2021
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I bought a flight on Tuesday December 14 I paid then right alway today is December 22nd and still have not received my email with my flight confirmation I just received a call on December 23rd and they said that they cant get me a ticket for that price that they will send my money back. I wasted all that time for nothing and i skip good price direct from the airline thinking i had my ticket and it was fake
Cherisse Barrett
Dec 18, 2021
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This was the most horrific experiences ever. I am a healthcare worker always on call and always submitting long work hours. I went to booking buddy.com where they prompt me to a live chat with one of the travelmakers experts. After booking a hotel in Puerto Rico I reviewed some of the reviews from the hotel and I knew I would not have enjoyed my stay there. The same day that I booked this hotel was the same day I decided to cancel my reservation. Travelmakers did not cancel my reservation. I booked this in Sept for Nov.. They told me my reservation was cancelled and we made a new reservation with
Chrissie
Dec 16, 2021
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Scam, they have taken my mum's money . I am now trying to fight them for a refund. The so called manager Nick is rude and very unprofessional. I need some help on how to take them to court. Please no matter what do no I REPEAT DO NOT BOOK WITH THIS COMPANY. FRAUDSTERS. They all sound Asian but all their names are Stacey Nick, Richard, Peter Steven and they all are very rude
Julie Do
Jun 13, 2021
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This company is a scam. They take your payment and cc info, then call you to tell you they have no seats available at the price you paid for. After they cannot get you on your purchased flight, they try to sell you a higher fare on a diff flight time or flight day. If you refuse and want a refund they will charge you $100 per ticket for a refund. DO NOT BOOK WITH THIS COMPANY AT ALL!! It is a scam and they will steal your money.
