Business Details
11 Years
experience
Your Trusted Partner for Document Solutions
Evolve Document Solutions has established itself as a trusted partner in document management solutions, serving businesses across Lancashire and beyond. With over a decade of experience, the company specialises in providing cutting-edge photocopiers, printers, and document management software tailored to enhance operational efficiency. Our team of experts combines technical proficiency with a customer-centric approach, ensuring businesses receive bespoke solutions that address their unique challenges. We prioritise long-term partnerships, demonstrated through our commitment to competitive pricing, proactive technical support, and comprehensive training programs.Our dedication to innovation is matched by our investment in nurturing young talent, ensuring our service remains dynamic and forward-thinking. Backed by testimonials from satisfied clients in education, legal, and charitable sectors, we deliver reliable equipment, rapid response times, and security-focused solutions that protect sensitive information. This combination of expertise, ethical practices, and community engagement positions us as a leader in document solutions.
Services
Photocopiers
Printers
Managed Print Services
Document Management Software
Technical Support
Cloud Storage Solutions
Document Security Systems
Mobile Printing
Optical Character Recognition
Remote Assistance
Details
- Year established: 2015
Highlights and features
- Proven partnerships with clients like Inghams Solicitors for over 10 years
- 24/7 technical support with rapid response times for critical issues
- Competitive pricing with transparent cost structures
- Security-focused solutions including passcode-protected document management
- Investment in training and development for staff and clients
What people say
Prompt service
Competitive pricing
Friendly engineers
Zero downtime
Excellent training
Services
Photocopiers
We supply and maintain advanced photocopiers from Konica Minolta, including models like the Bizhub C450i and AccurioPrint C3070L. These devices cater to businesses of all sizes, offering high-speed printing, A3/A4 capabilities, and multifunctional features such as scanning and faxing. Ideal for offices requiring reliable, high-volume document production.
Managed Print Services
Our managed print services optimise document workflows through equipment leasing, consumables supply, and proactive maintenance. This solution reduces operational costs by 30% while ensuring uninterrupted productivity. Businesses benefit from tailored setups matching their space, budget, and workflow requirements.
Document Management Software
Agility, our cloud-based document management system, enables secure scanning, storage, and retrieval of files. Integrated with Amazon Web Services, it offers military-grade security, GDPR compliance, and remote access. Features include automated indexing, custom retention policies, and unlimited scalability for growing businesses.
Technical Support
We provide rapid technical support for all equipment, including emergency toner delivery within an hour. Our engineers offer on-site and remote assistance, comprehensive training, and preventive maintenance. Clients report zero downtime due to our proactive approach and experienced service team.
Security Solutions
Our security features include passcode-protected printing, encrypted document storage, and audit trails for compliance. These measures safeguard sensitive information for clients in legal, education, and finance sectors, ensuring adherence to GDPR and industry-specific regulations.
People
Daniel Maddox
Founder
With 35 years of industry experience, Daniel leads Evolve Document Solutions, focusing on client partnerships and technical innovation. He prioritises ethical business practices and community engagement.
Finley
Customer Service Manager
Finley manages client accounts, ensuring prompt delivery of consumables and technical support. Known for proactive communication and problem-solving expertise, she maintains long-term client relationships.
Akith
Engineer
A newly trained engineer, Akith provides on-site technical support. He demonstrates professionalism and technical proficiency, reflecting Evolve's commitment to nurturing young talent.
Adam
Senior Engineer
With a decade at Evolve, Adam delivers expert repairs and system upgrades. His customer-focused approach and technical knowledge ensure client satisfaction across all service interactions.
Cameron
Engineer
Cameron provides technical support and training, combining experience with a personable approach. He ensures seamless equipment operation and client confidence in using document solutions.
Questions
What document solutions do you offer for small businesses?
We provide compact A4 photocopiers, all-in-one printers, and cloud storage solutions tailored to small businesses, ensuring cost-effectiveness and space efficiency.
How do you handle urgent technical issues?
Our team responds to emergencies within an hour, offering rapid toner replacement, remote diagnostics, and on-site repairs to minimise downtime.
Can you help reduce our printing costs?
Yes, our managed print services reduce costs by 30% through efficient equipment, consumables management, and workflow optimisation.
Do you provide training for new equipment?
We offer comprehensive training for all staff, ensuring proficiency in using new devices and software like Agility document management.
How secure are your document management systems?
Our solutions include passcode access, encrypted storage, and GDPR compliance measures to protect sensitive information.
What areas do you serve?
We primarily serve Lancashire, Bamber Bridge, and the North West, with clients across various sectors including education and legal services.
Reviews (4)
Steve Fisher
Jan 02, 2022
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We needed a good affordable printing solution for our small charity (Bolton Advice Centre) and Daniel was just so helpful. No hard sell, just great advice to make sure we got exactly what we needed. Brilliant service and such lovely people to deal with.
Maddie Juby
Dec 17, 2021
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Evolve have been extremely useful in helping me to set up a production office for a UK TV show, the device ran without a single problem for the entirety of the hire period and Daniel was very helpful and understanding when COVID impacted the production. Would definitely come back to them for any future projects and can't recommend enough!
Chris Calvert
Dec 07, 2021
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We have recently moved to the team at Evolve and are very impressed with the service and customer care received so far. The process has been incredibly smooth due to the team's excellent knowledge on their products. I would highly recommend.
Jodie Marsden
Sep 07, 2021
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I deal with Adam and Cameron on a regular basis and they are always really helpful and patient with all our queries! Would highly recommend!
