Business Details
Emergency
services
Your Trusted Plumbing & Gas Experts in Swansea
Established as a family-run business with over 30 years of experience, we pride ourselves on delivering exceptional plumbing and gas services across South Wales. Our team of Gas Safe registered engineers provides 24/7 emergency callouts, ensuring urgent issues are resolved promptly throughout the year. Specialising in boiler installations, servicing, and comprehensive plumbing solutions, we combine technical expertise with a commitment to customer satisfaction. All work is backed by public liability insurance and a 10-year warranty on Worcester boilers.Our local knowledge spans Skewen, Neath, Swansea, Port Talbot, Llanelli, and surrounding areas, offering tailored advice and competitive pricing. With a focus on quality craftsmanship and transparent communication, we maintain a reputation for reliability and professionalism. Our clients consistently praise our punctuality, attention to detail, and ability to complete projects efficiently while maintaining high standards. From minor repairs to full system installations, we approach every job with the same dedication to excellence.
Services
Plumbing Services
Gas Installations
Boiler Repairs
Emergency Callouts
Landlord Certificates
Highlights and features
- Family-run business with over 30 years of plumbing experience
- 24/7 emergency callout service available 365 days a year
- Fully insured Gas Safe and HETAS registered engineers
- 10-year warranty on Worcester boiler installations
- Free detailed quotation service with no obligation
Associations and certifications
- Gas Safe
- HETAS
What people say
Attention to detail
Prompt emergency response
Competitive pricing
Professional team
Excellent communication
Services
Plumbing Services
We offer comprehensive plumbing solutions including emergency repairs, bathroom renovations, and system installations. Our Gas Safe registered engineers handle everything from minor leaks to complete property re-plumbing. Clients benefit from our extensive local knowledge across South Wales and commitment to resolving issues efficiently while maintaining high workmanship standards.
Gas Installations
Specialising in domestic gas installations, we provide boiler replacements, central heating system upgrades, and unvented hot water cylinder installations. All work complies with current safety regulations and is performed by HETAS registered engineers. Our service includes detailed surveys, transparent pricing, and comprehensive testing to ensure optimal system performance.
Boiler Repairs
Our 24/7 boiler repair service addresses urgent heating failures across South Wales. We service all major boiler brands, offering emergency diagnostics, component replacements, and system flushes. With same-day response times and fixed-price repairs, we prioritise restoring heating quickly while maintaining long-term system efficiency through regular maintenance plans.
Emergency Callouts
Available 24 hours a day, 365 days a year, our emergency service handles burst pipes, heating failures, and gas leaks. We guarantee rapid response times across Swansea and surrounding areas, with engineers equipped to resolve critical issues immediately. This service includes temporary fixes and full repairs to prevent future problems.
Landlord Certificates
We provide Landlord Gas Safety Record certifications through thorough annual inspections of rental property gas appliances. Our engineers identify potential hazards, ensure compliance with legal requirements, and issue official documentation. This service includes detailed reports and photographic evidence of completed checks for landlords' records.
People
Steve Williams
Owner & Lead Engineer
With over 30 years in the plumbing industry, Steve leads our Gas Safe registered team. He specialises in complex boiler installations and emergency repairs, combining technical expertise with exceptional customer service. Known for his meticulous attention to detail and problem-solving approach, Steve ensures every job meets our high standards.
Josh Williams
Senior Plumber
Josh brings extensive experience in bathroom renovations and central heating systems. As Steve's son, he continues the family tradition of quality craftsmanship. Clients praise his professionalism, punctuality, and ability to complete challenging projects efficiently while maintaining excellent communication throughout the process.
Curtis Williams
Heating Engineer
Curtis specialises in modern heating system installations and boiler upgrades. Trained by Steve, he demonstrates the same commitment to excellence. His expertise in unvented hot water systems and energy-efficient solutions makes him a valuable team member for both residential and commercial projects.
Questions
What areas do you cover for plumbing services?
We serve Skewen, Neath, Swansea, Port Talbot, Llanelli, and surrounding areas in South Wales. Our 24/7 emergency service covers the entire region year-round.
Are your engineers Gas Safe registered?
Yes, all our plumbers and heating engineers hold current Gas Safe registration. We also maintain HETAS certification for solid fuel appliance work.
Do you offer emergency plumbing services?
We provide 24/7 emergency callouts for burst pipes, heating failures, and gas leaks. Our rapid response team is available 365 days a year.
What boiler brands do you work with?
We service all major boiler brands including Worcester, Baxi, Vaillant, and Ideal. We also offer Worcester boiler installations with 10-year warranties.
Can you provide landlord gas safety certificates?
Yes, we issue official Landlord Gas Safety Records after thorough annual inspections of rental property gas systems and appliances.
What payment methods do you accept?
We accept cash, bank transfers, and major debit/credit cards for completed plumbing and heating services.
Reviews (5)
Lambinator Lambinator
Dec 08, 2021
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I had an emergency and Steve very kindly explained to me, over the phone, how to re-pressurise the boiler. I am a woman and live on my own so was very grateful. This saved a callout, so no time delay and expense incurred. It was so generous and kind of him on all levels. I have used his services before, so would highly recommend. Thank you Steve.
Alan Kedward
Nov 26, 2019
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Professional, courteous and punctual immediately spring to mind. Steve and Curtis removed an ancient immersion cylinder and replaced it with an up to date model. The installation proved quite a challenge but was handled with meticulous care and thoroughly checked to ensure everything was in working order. A first class job at a reasonable price. I would have no hesitation in recommending SDW Plumbing to anyone. I will certainly be asking them to deal with any future work I require.
Alan Kedward
Alan Kedward
Lloyd Watkin
Jun 12, 2019
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Just had Steve out because someone (who shall remain nameless) put a screw through a central heating pipe. It was at the end of the workday and he came out, was very professional and efficient (and no crazy call out charge too). Decided to book him in to service the boiler there and then where he also immediately picked up on some other issues with the boiler (which we were aware needed doing). No reservations in recommending SDW Plumbing at all
Matt C.
Aug 24, 2018
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Had these guys upscale both my bathrooms, amazing job and with a very good price. Also had them fit a full central heating upgrade two years ago thousands less than the big players and with a proper quote and measurements. Very professional will use again for future upgrades
Anthony Hall
Jul 14, 2018
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100% recommended, from the initial call to arrange a quote, right the way down to cleanup afterwards. After the initial conversation where Steve turned up on time to quote the job and he urged me to get other quotes, I trusted him. We arranged a date and a time, and the communication as well as the work began, there is a definite pride in the work as its a family business, Steve's sons Josh and Curtis were just like their father, respectful, friendly and obviously cared about and enjoyed the work. All I can say is thank you for a job well done at a reasonable price.
