Business Details
12 Years
experience
Emergency
services
Your Trusted Logistics Partner for Time-Critical Deliveries
Established in 2014, we are a leading independent provider of specialist transport solutions tailored to businesses requiring secure, time-sensitive, and mission-critical deliveries across the UK and Europe. Our end-to-end logistics services encompass project management, freight forwarding, warehousing, and distribution, underpinned by a fleet of modern Euro 6 vehicles and a team of security-cleared professionals. With strategic facilities in Hertfordshire and Cheshire, we combine operational excellence with cutting-edge technology to ensure precision in every consignment, from high-value technical equipment to urgent medical supplies.Our commitment to service excellence is reflected in our FORS accreditation, ISO-compliant processes, and a client-centric approach that prioritises reliability, transparency, and environmental responsibility. Over the past decade, we have built a reputation for delivering complex logistics solutions with a 24/7 operational model, serving sectors ranging from healthcare and government to IT and manufacturing. Our teams collective expertise, spanning over 100 years in specialist transport, ensures that every project is executed with meticulous planning, real-time tracking, and a dedication to exceeding client expectations.
Services
Time Critical Deliveries
2-Man White Glove Service
Security Clearance Transport
Tailored Logistics Solutions
Project Management
Warehousing & Distribution
Details
- Year established: 2014
Highlights and features
- We offer 24/7 time-critical deliveries with a dedicated fleet of Euro 6 vehicles.
- Our drivers are security-cleared (SC) for transporting sensitive consignments.
- We provide end-to-end project management for complex logistics requirements.
- Our FORS accreditation ensures best practices in safety and environmental standards.
- We guarantee real-time GPS tracking and electronic proof of delivery for transparency.
Associations and certifications
- FORS Accredited
What people say
Outstanding flexibility
Dedicated service
Proactive issue resolution
Security expertise
Reliable 24/7 operations
Services
Time Critical Deliveries
Our 24/7 time-critical delivery service ensures mission-critical consignments are transported with precision and reliability. Utilising a modern Euro 6 fleet and real-time GPS tracking, we guarantee on-time delivery for high-priority shipments across the UK and Europe. Clients benefit from dedicated route planning, onboard CCTV, and immediate electronic proof of delivery to ensure transparency and security.
2-Man White Glove Service
This service provides expert handling for fragile, high-value, or sensitive items, including installation and waste recycling. Our trained crews ensure safe transit, unpacking, and positioning of consignments, supported by purpose-built vehicles equipped with tail-lifts and GPS tracking. Ideal for clients requiring meticulous care in logistics operations.
Security Clearance Transport
We specialise in transporting confidential and sensitive goods to secure locations, including government facilities and data centres. Our BPSS/SC-cleared drivers, alarmed vehicles, and CCTV systems ensure compliance with stringent security protocols. This service minimises risk by eliminating third-party involvement in transit.
Project Management
Our end-to-end project management service integrates logistics planning, execution, and monitoring to streamline complex supply chains. Clients benefit from reduced vendor management overhead, customised SLAs, and real-time reporting, ensuring seamless delivery of multi-phase logistics projects across industries.
Warehousing & Distribution
We offer secure short- and long-term storage at strategically located facilities in Hertfordshire and Cheshire. Services include pallet storage, inventory management, and direct-to-desk delivery, supported by barcode tracking and waste recycling. This solution enhances supply chain efficiency for businesses without dedicated storage infrastructure.
People
Ben Biggs
Managing Director
With over 20 years in logistics leadership roles at companies like Wincanton and Phones 4U, Ben founded Intercity Logistics in 2014. His expertise in IT sector logistics drives the companys strategic vision, combining operational excellence with client-focused innovation.
Simon Biggs
IT & Infrastructure Director
Simon leverages 20+ years in transport and IT to develop technology-driven logistics solutions. His focus on sustainability and system integration has enhanced operational efficiency, while his passion for outdoor activities reflects a balanced approach to problem-solving and team leadership.
Mike Biggs
Operations Director
With 28 years in transport and logistics, Mike oversees daily operations, ensuring seamless service delivery. His hands-on experience from driver to management roles informs practical problem-solving, while his hobbies in cooking and art highlight creativity in operational strategy.
Ashleigh Habbouchi
HR Manager
Ashleigh manages HR operations with a focus on staff development and workplace culture. Her organisational skills and dedication to employee well-being support the companys growth, balancing professional responsibilities with family life and community engagement.
Alice O'Brien
Operations Manager
Alice transitioned from data analysis to operations strategy, driving process improvements. Her analytical mindset and creative hobbies, such as archery and crafting, reflect a dynamic approach to logistics planning and team collaboration.
Questions
What areas do you serve?
We provide logistics services across the UK and Europe, with strategic facilities in Hertfordshire and Cheshire for efficient distribution.
Do you handle urgent deliveries?
Yes, our 24/7 time-critical delivery service ensures urgent consignments are transported securely and on schedule.
Are your drivers security-cleared?
All drivers are BPSS/SC-cleared, enabling secure transport to high-security sites including government and financial institutions.
What speciality services do you offer?
We provide white-glove handling, project management, warehousing, and end-to-end logistics solutions tailored to client needs.
How can I track my shipment?
Real-time GPS tracking with client login access is available for all consignments, ensuring full visibility from pickup to delivery.
Do you offer environmentally responsible practices?
Our Euro 6 fleet meets ULEZ/CAZ standards, and we recycle packaging waste as standard to reduce environmental impact.
