Business Details
48 Years
experience
Emergency
services
Trusted Office Equipment Repair & Sales in the UK
Established in 1978, Teffont Business Systems has built a reputation as one of the UK's leading specialists in office equipment sales, repair, and maintenance. With over 45 years of experience, we pride ourselves on our deep technical expertise, commitment to customer service, and ability to support businesses nationwide. Our team of Xerox ASP-accredited engineers delivers swift, reliable solutions for printers, photocopiers, and digital duplicators, ensuring minimal downtime for clients. We operate from strategically located offices to provide comprehensive coverage across the UK, offering competitive pricing on parts and transparent service agreements. Our dedication to quality is reflected in our 30-day repair guarantee and partnerships with major manufacturers like Xerox, HP, and Canon.We prioritise impartial advice, as demonstrated by our willingness to assess repair viability before proceeding, and maintain rigorous security standards with Disclosure Scotland-cleared engineers. Our customer-centric approach has earned trust from organisations such as the NHS and KPMG, while our extensive parts inventory enables efficient servicing of both modern and legacy equipment. We balance technical proficiency with accessible communication, ensuring clients receive practical solutions tailored to their operational needs.
Services
Printer Repair
Photocopier Maintenance
Printer Sales
Consumables Supply
Maintenance Contracts
Details
- Year established: 1978
Highlights and features
- We have over 45 years of experience in office equipment servicing.
- Our engineers are Xerox ASP accredited for quality assurance.
- We provide UK-wide call-out services with swift response times.
- We operate with full transparency and no hidden fees.
- We guarantee all repairs for 30 days.
Associations and certifications
- Xerox ASP
What people say
Expert repairs
Friendly engineers
Swift response
Sensible advice
No charge service
Services
Printer Repair
Our Xerox ASP-accredited engineers provide rapid printer repairs across the UK, using genuine parts and offering transparent pricing. Services include fault diagnosis, component replacement, and performance optimisation. With 85% of repairs completed on the first visit, we minimise downtime while ensuring long-term reliability through our 30-day guarantee.
Photocopier Maintenance
We offer comprehensive photocopier maintenance plans covering all non-consumable parts and unlimited call-outs. Our engineers perform regular inspections to identify potential issues before they cause downtime, ensuring consistent performance for businesses reliant on high-volume document management systems.
Maintenance Contracts
Our flexible maintenance contracts include parts replacement, preventative servicing, and priority response times. Available for single devices or entire fleets, these agreements provide cost predictability and peace of mind, with 50% credit towards repairs if signed post-service.
Printer Sales
We supply new printers and photocopiers from leading brands including Xerox, HP, and Canon. Our consultants help businesses select appropriate models based on print volume, colour requirements, and connectivity needs, with seamless installation and ongoing support options.
Consumables Supply
We provide genuine manufacturer consumables including toner cartridges, maintenance kits, and fuser units. Our inventory covers both current and legacy models, ensuring continued operation for older equipment while maintaining print quality and machine longevity.
People
Sarah James
Customer Adviser
Sarah provides expert technical guidance to customers, specialising in assessing repair viability and recommending cost-effective solutions while maintaining clear communication throughout the service process.
Robert Ashely
Field Engineer
Robert delivers on-site repairs with technical precision and customer-focused communication, demonstrating exceptional problem-solving skills during church printer servicing and other commercial maintenance assignments.
Roger Thornton
Senior Technician
Roger specialises in complex printer diagnostics and repairs, resolving issues that other providers have failed to address through methodical troubleshooting and technical expertise.
Questions
How quickly can you repair my printer?
We fix 85% of printers on the first visit, with engineers typically arriving within one hour of most UK locations.
Do you charge for call-outs?
Our fixed-price call-out charges include all labour, with transparent pricing confirmed before service commencement.
Are your engineers qualified?
All engineers are Xerox ASP accredited and Disclosure Scotland security cleared for client safety and technical assurance.
What's included in maintenance contracts?
Contracts cover unlimited call-outs, non-consumable parts, and preventative maintenance to ensure continuous operation.
Can you service older equipment?
Yes, we maintain both modern and legacy models with extensive parts inventory supporting discontinued devices.
Do you offer nationwide service?
We provide UK-wide coverage with local engineers available across England, Wales, and Scotland.
