Business Details
12 Years
experience
Emergency
services
Your Trusted Fire & Security Partner in Portsmouth
Founded in 2014 by Mark Bound, I'm Covered 365 has evolved from a one-person operation into a fully accredited fire and security company based in Portsmouth. Our team of experienced engineers specialises in electrical fire and security solutions for commercial, public, and residential sectors across the South East. We prioritise technical expertise, ongoing staff development, and adherence to industry standards, holding NSI Gold, BAFE, and ISO 9001 certifications. Our commitment to quality includes rigorous third-party audits, 24/7 technical support, and comprehensive training for both our engineers and clients.We invest in cutting-edge technology and maintain strict compliance with insurance and safety regulations. Our services extend beyond installation to include pre-sale demonstrations, customer training, and lifelong system support. We operate company-owned vehicles for reliability and maintain specialist insurance coverage to protect all aspects of our work. Our team undergoes enhanced DBS checks and rigorous vetting to ensure trustworthiness in sensitive environments.
Services
Intruder Alarms
CCTV
Fire Alarms
Access Control
Networks
Audio Visual Systems
Fire Compliance
Lockdown Systems
Servicing & Maintenance
Details
- Year established: 2014
Highlights and features
- Over 10 years of experience in fire and security solutions
- NSI Gold accredited for highest security standards
- 24/7 on-call engineers and phone support
- Interest-free financing up to 5,000 available
- Comprehensive customer training and system demonstrations
Associations and certifications
- NSI Gold
- BAFE
- ISO 9001:2015
What people say
Professional and a pleasure
Cleanly and crisply installed
Great advice on security
No mess left behind
Clear and attentive
Services
Intruder Alarms
Our intruder alarm systems combine advanced technology with tailored solutions for residential and commercial properties. Each installation includes risk assessment, system design, and integration with other security measures. We provide ongoing maintenance and 24/7 technical support to ensure continuous protection.
CCTV Systems
We design and install high-resolution CCTV systems with remote monitoring capabilities. Our solutions include HD cameras, digital recording, and cloud storage options. Pre-sale demonstrations allow clients to test system functionality before commitment.
Fire Alarms
BAFE-approved fire alarm systems featuring smoke detectors, heat sensors, and emergency lighting. We handle full lifecycle management from design to maintenance, ensuring compliance with current safety regulations and insurance requirements.
Access Control
Custom access control solutions including keypads, biometric scanners, and integrated lockdown systems. Our installations enhance security while maintaining ease of use for authorised personnel across commercial and public sector sites.
Servicing & Maintenance
Comprehensive maintenance packages covering fire, security, and emergency systems. Services include regular inspections, compliance testing, and emergency repairs with 24/7 engineer availability to ensure continuous system functionality.
People
Mark Bound
Company Director
Founder of I'm Covered 365 with over 10 years' experience in fire and security. Leads strategic development while maintaining industry accreditation standards.
Kirsty
Executive Assistant
Supports the director with operational management and client communications, ensuring smooth business operations.
Rebecca
Office Manager
Manages day-to-day office operations and coordinates project logistics for efficient service delivery.
Oakley
Marketing Manager
Develops marketing strategies to promote fire and security solutions across the South East region.
Claire
Finance Manager
Oversees financial operations including budgeting, invoicing, and compliance with accounting standards.
Questions
What fire and security services do you offer?
We provide intruder alarms, CCTV, fire alarms, access control, lockdown systems, and emergency lighting. Full maintenance services also available.
Are your engineers certified?
All engineers hold NSI Gold accreditation and BAFE certification for fire safety compliance.
Do you offer financing options?
Yes, we provide 0% interest-free financing up to £5,000 through our PayItMonthly partnership.
What areas do you cover?
Based in Portsmouth, we serve Hampshire, West Sussex, Surrey, Berkshire and surrounding South East locations.
Can I see systems before purchasing?
Yes, we offer hands-on demonstrations at our Portsmouth headquarters with fully operational equipment.
Do you provide system training?
We offer comprehensive training for all installed systems, both during and after installation.
Reviews (4)
Clive Webb
Feb 02, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very attentive and good value! We had intruder alarm and CCTV installed after a break in while we were away. Systems easy to operate and any queries answered promptly.
Very attentive and good value! We had intruder alarm and CCTV installed after a break in while we were away. Systems easy to operate and any queries answered promptly.
Daniel Anders
Feb 01, 2021
Report
We had a break in during the first lockdown and were pretty shaken up. We called these guys up and they sent someone round the same day to give us some advice on what we could do to secure our property. We decided to get a home alarm installed and cctv for outside as we are end of terrace. Next day the guys were here and before the day was over everything was complete and we felt so much more secure. Whenever we have any questions or any issues we always feel at ease to call them straight away. I can't recommend them enough, if your reading this review give them a call you won't regret it.
Joshua Lambe
Jan 30, 2021
Report
I have dealt with many security companies and Mark was very helpful and professional in getting me the package suitable for my needs. When finding out they also do Fire Alarms they now look after everything and paying 1 invoice is so much easier. I wouldnt hesitate in recommending!!
Keith Seston
Jan 24, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Mark installed CCTV and took over an existing Alarm at my shop.The service has always been excellent and I always feel I am being treated fairly and honestly.Thoroughly recommended
Mark installed CCTV and took over an existing Alarm at my shop.The service has always been excellent and I always feel I am being treated fairly and honestly.Thoroughly recommended
