Business Details
16 Years
experience
Your Trusted Water Cooler & Dispenser Provider
Cactus Water Systems is a specialist, independent company established in 2010, dedicated to providing water coolers, boilers, and fountains across the UK. With offices in Kent, we offer impartial expert advice, supply, installation, and maintenance services tailored to meet diverse client needs. Our team, led by Director Adam Tuson and Operations Manager Ali Oakes, combines extensive industry experience with a commitment to environmental sustainability and customer satisfaction. We collaborate with leading manufacturers to deliver energy-efficient solutions that reduce reliance on single-use plastics.Our flexible rental agreements, transparent pricing, and comprehensive maintenance plansincluding the Cactus Care and Care Plus service packagesensure long-term reliability and hygiene. With a proven track record in education, healthcare, and industrial sectors, we prioritize client satisfaction through prompt, personalized service and innovative product offerings.
Services
Bottle Filling Stations
Mains Fed Water Coolers
Bottled Water Coolers
Drinking Fountains
Water Boilers
Filter Replacements
Maintenance Services
Rental Agreements
Installation
Service Packages
Details
- Year established: 2010
Highlights and features
- We have over 15 years of experience in sales and business consultancy.
- We offer a fully managed contract with expert servicing and maintenance.
- We provide energy-efficient products tailored to environmental and cost-saving needs.
- Our team has extensive project management expertise in installation scheduling.
- We work with leading manufacturers to deliver customized hydration solutions.
What people say
Excellent service
Well maintained
On time and hassle-free
Prompt and efficient
First-class service
Services
Bottle Filling Stations
Bottle filling stations provide hygienic, touch-free hydration solutions for high-traffic areas. Designed to reduce single-use plastic waste, these units offer chilled, ambient, or sparkling water with vandal-resistant durability. Ideal for schools, gyms, and public spaces, they feature antimicrobial protection and energy-efficient operation.
Mains Fed Water Coolers
Mains-fed water coolers deliver unlimited filtered water directly from the supply, eliminating bottled water costs. Available in hot, cold, and ambient options, these units cater to offices, factories, and healthcare settings with reliable, low-maintenance hydration solutions.
Drinking Fountains
Drinking fountains offer accessible hydration for schools, offices, and public areas. Featuring durable stainless steel construction and WRAS-approved components, these units combine bubbler and bottle-filling functionality for user convenience and environmental sustainability.
Water Boilers
Water boilers provide instant hot water for beverages in commercial and residential settings. Compact, energy-efficient models include safety features and rapid draw-off capacities, ensuring reliable performance in offices, cafs, and staff rooms.
Maintenance Services
Comprehensive maintenance services ensure optimal performance of water systems. Plans include biannual sanitization, filter replacement, and priority breakdown support, with nationwide coverage for rental and owned units.
People
Adam Tuson
Director
With expertise in sales and business consultancy, Adam Tuson founded Cactus Water Systems to deliver value-driven, eco-conscious hydration solutions. Under his leadership, the company has grown steadily since 2010.
Ali Oakes
Operations Manager
Ali Oakes oversees installation and servicing logistics, leveraging project management skills to ensure timely, high-quality customer service across Cactus Water Systems' national operations.
Questions
What types of water dispensers does Cactus Water Systems offer?
We provide bottle filling stations, mains-fed and bottled water coolers, drinking fountains, and water boilers tailored to commercial, educational, and public needs.
Can I rent a water cooler from Cactus Water Systems?
Yes, we offer flexible rental agreements with all-inclusive servicing, including a 3-month free trial on selected units.
Do you service areas outside Kent?
Yes, we operate nationwide across the UK, providing installation and maintenance for all our water dispensing solutions.
What maintenance plans are available?
We offer Cactus Care (biannual servicing) and Cactus Care Plus (priority support and parts coverage) to ensure long-term reliability.
Are your products environmentally friendly?
Yes, our units reduce single-use plastic reliance, and we prioritize energy-efficient designs to support sustainability goals.
