Business Details
42 Years
experience
Trusted Residential Care in Derby
Established in 1984, Coxbench Hall is a family-owned and operated care facility dedicated to providing person-centred care for older adults. Our approach focuses on individual needs, ensuring residents feel at home through tailored support packages, en-suite accommodations, and a vibrant activities programme. Rated 'Good' by the Care Quality Commission (CQC) across all five standards, we prioritise safety, effectiveness, and compassionate care. Our 3-acre grounds feature landscaped gardens and organic vegetable plots, reflecting our commitment to environmental sustainability. The family actively manages daily operations, from strategic decisions to meal planning, ensuring a warm, community-driven atmosphere.Residents enjoy themed meals, weekly outings, and access to both on-site and local amenities. We maintain a five-star food hygiene rating and encourage family involvement through electronic communications to reduce paper waste. Our staff receive regular training to ensure competence, while surveys and feedback mechanisms help us continuously improve services. We support veterans through our Veteran Friendly certification and collaborate with local charities, including the National Garden Scheme. Our transparent complaints policy and direct communication channels with management ensure accountability and trust.
Services
Residential Care
Day Care
Close Care Apartments
Activities Programme
Veteran Support
Details
- Year established: 1984
Highlights and features
- Family-run since 1984 with hands-on management
- CQC-rated 'Good' for safety and compassionate care
- Veteran Friendly certified care environment
- Person-centred approach with tailored support packages
- Sustainable practices including organic gardening
Associations and certifications
- Care Quality Commission
- Veteran Friendly
What people say
Caring staff
Safe environment
Good food
Responsive care
Beautiful gardens
Services
Residential Care
Our residential care provides round-the-clock support for older adults requiring assistance with daily living. Trained staff deliver personalised care plans covering mobility, medication, and personal hygiene. Residents enjoy en-suite bedrooms, communal areas, and tailored activities while maintaining independence within a secure environment.
Day Care
Flexible day care services offer social interaction, meals, and activities for individuals needing daytime support. Our programme includes physical exercises, creative workshops, and themed events in a welcoming atmosphere. Families benefit from respite while ensuring loved ones receive professional care during daytime hours.
Close Care Apartments
Self-contained apartments provide independent living with on-site care support available. Designed for those seeking autonomy with access to emergency call systems and communal facilities. Located within landscaped grounds, these apartments offer security, privacy, and proximity to main home services when needed.
Activities Programme
Daily activities promote physical, mental, and social wellbeing through arts, music, gardening, and local outings. Weekly minibus trips explore Derbyshire attractions while monthly themed meals enhance social interaction. The programme adapts to residents' interests and abilities, encouraging engagement and personal growth.
Veteran Support
Specialist care for veterans through our Veteran Friendly certification. Staff receive military culture training to address unique needs, including PTSD awareness and historical service recognition. We maintain traditions like Remembrance events while providing tailored support plans respecting veterans' experiences and preferences.
Questions
What types of care do you offer?
We provide residential care, day care, respite care, and Close Care Apartments with person-centred support tailored to individual needs.
Is your care home CQC registered?
Yes, we're rated 'Good' by the Care Quality Commission across all five standards following our April 2024 inspection.
Can residents bring personal belongings?
Residents may personalise their rooms with personal items to create a familiar, homely environment.
How do you involve families?
We encourage family participation through regular visits, electronic communication updates, and involvement in care planning discussions.
What sustainability practices do you follow?
We maintain organic gardens, compost waste, use solar panels, and promote paperless communication to reduce environmental impact.
Are pets allowed?
We consider pet visits on a case-by-case basis to support emotional wellbeing while ensuring safety for all residents.
Videos
Reviews (3)
Trevor Jones
Apr 13, 2021
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My mother went in to Coxbench at the start of COVID. We were worried that she was not isolating. What better place to be contained in than Coxbench Hall? The grounds are glorious and the building is charming and welcoming. The staff are lovely with the residents: mum is grateful of the new friends that she has made: hopefully friends for life. We know that Betty is cared for and liked. And the food is great! All of the previous worries about self hygiene, tumbles, not eating etc have disappeared: so there are benefits for us too!
Sarah and her team have been fantastic during these challenging
Sarah and her team have been fantastic during these challenging
Kirsty Hitchin
Jun 06, 2019
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A family-run and well-established residential care home. Set in beautiful grounds and woodland in the heart of the Amber Valley with Parking. Good links to Derby city centre. A dedicated care team with well-run accounts and administrative support. Home cooked food varied menu. I would highly recommenced for anyone looking for a residential home in an elegant/period setting.
East Midlands Web Services Derby
Sep 04, 2018
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It is an absolute pleasure to work with the professional and organised staff at the delightful establishment known as Coxbench Hall.
