Business Details
Your Trusted Pet Store in Sandhurst, Berkshire
Established in Sandhurst, Berkshire, The Pet Emporium has become a trusted destination for pet owners seeking premium products and expert guidance. Our team prioritises animal welfare and customer education, offering a comprehensive range of reptiles, small pets, and pet supplies. With decades of combined experience, we provide tailored advice on pet care, nutrition, and habitat setup, ensuring every customer feels confident in their choices. Our reptile shows and educational outreach programs bring hands-on learning experiences to schools and communities. The dedication of our staff, including Pete, Helen, and Dan, ensures every visitor receives personalised support.From selecting the right pet food to setting up a vivarium, we combine technical expertise with a passion for animal care. Our commitment to quality extends to sourcing reputable brands and offering competitive pricing without compromising on standards. The testimonials from satisfied customers reflect our focus on building lasting relationships within the pet-owning community. We remain dedicated to evolving with the latest advancements in pet care while maintaining traditional values of service and integrity. This balance of innovation and experience positions us as a leader in the local pet care industry.
Services
Reptile sales
Pet food supplies
Vivarium setup
Reptile shows
Pet care advice
Highlights and features
- We offer expert reptile care guidance from experienced staff
- Our team provides tailored pet nutrition advice with proven results
- We prioritise animal welfare and customer education over sales
- Our reptile shows deliver hands-on educational experiences
- We stock specialist pet products unavailable in mainstream stores
What people say
Wealth of knowledge
Approachable, knowledgeable staff
Excellent value
Cut feeding costs
Caring attitude
Services
Reptile sales
We offer a diverse selection of reptiles including corn snakes, royal pythons, and various lizards. Each animal comes with expert care guidance and necessary husbandry equipment. Our knowledgeable staff ensures proper matching of reptiles to owners' experience levels.
Pet food supplies
Our premium pet food range includes specialist diets for dogs, cats, and exotic animals. We provide expert advice on allergy management and nutritional requirements, helping customers make informed choices for their pets' health.
Vivarium setup
We supply complete vivarium kits with heating, lighting, and decoration essentials. Our team offers technical expertise in creating optimal environments for reptiles and small animals, ensuring proper temperature gradients and habitat security.
Reptile shows
Our interactive reptile shows bring live animals to schools and events. We provide hands-on learning experiences about exotic species, their care requirements, and conservation, with adaptable sessions for different age groups.
Pet care advice
We offer comprehensive pet care guidance covering nutrition, health management, and behavioural issues. Our staff provides practical solutions for common pet problems, with ongoing support for new and experienced pet owners alike.
People
Pete
Owner
With over 15 years' experience in exotic pet care, Pete provides expert guidance on reptile husbandry and pet nutrition. He oversees all animal welfare standards and customer support operations.
Helen
Sales Manager
Helen specialises in customer education and pet care advice, with particular expertise in reptile breeding and small animal nutrition. She assists new pet owners with habitat setup and ongoing care.
Dan
Pet Care Specialist
Dan offers practical pet care tips and technical support for vivarium maintenance. He provides hands-on assistance with reptile handling and feeding equipment selection.
Questions
What reptile species do you stock?
We regularly have corn snakes, royal pythons, various lizards, and tortoises. Many other species are available to order with advance notice.
Can you help with pet food allergies?
Yes, our staff provides expert guidance on elimination diets and wheat-free alternatives to address common pet food allergies.
Do you offer reptile care workshops?
We conduct educational reptile shows for schools and provide one-on-one guidance on reptile husbandry and breeding techniques.
What payment methods do you accept?
We accept major credit/debit cards and cash payments in-store. Payment options are displayed at our checkout areas.
Are vivarium setup services available?
We sell complete vivarium kits and offer technical advice on habitat setup, including heating, lighting, and environmental enrichment.
How do you ensure animal welfare?
We prioritise ethical sourcing, provide detailed care guides with every animal sale, and offer ongoing support to ensure proper pet husbandry.
Reviews (7)
Lucy Turney
Aug 31, 2021
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Fantastic service here today. The lady was knowledgeable, friendly and polite. She took the time to explain the various pets to my daughter and also answered all my questions too. So very glad I decided to stop here rather than going to a large chain store. Will absolutely visit again.
Emma Jones
Jun 19, 2021
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I am new to the area and was looking for a pet shop. I was made to feel like a nuisance for being in the shop. The woman was tall with grey hair. Will never set foot in that shop again.
Pete Judge
Aug 20, 2020
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Fantastic local company. very informative. ive always received great advise. I wouldn't use anyone else
Liz Penn Roe
Aug 20, 2020
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Knowledgeable staff that give good advice. Great range of products and well looked after pets 😊
Shannon
Aug 13, 2020
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I brought my daughter a hamster at Christmas, honestly it's the most gentle hamster we've had. I highly recommend pet Emporium! Friendly helpful staff.
Pansa Stockreiter
Jun 19, 2020
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They had a little female Australian Zebra that has solved all of my problems. We are all happy now. And the young lady who served me was awesome. Thank you.
Rebecca Shann
Jun 02, 2019
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The place had a lot of accessories however some of the reptiles are kept incorrectly. They had a small boa constrictor which was very dehydrated and their Crested gecko just had a load of mealworms for food. Cresties need a powder complete diet to get the correct nutrients, mealworms will not be enough and could cause metabolic bone disease. I hope I just went in on a bad day but will not be buying pets from there.
