Business Details
50+ Years
experience
Expert Auto Repair Services in Dorking
Established in 1960, Tutts of Dorking is a family-run automotive service provider operating from an 800 sq/m facility in Dorking, Surrey. Our third-generation team prioritises quality workmanship, transparent communication, and customer satisfaction, supported by ongoing technician training and investment in specialist equipment. We adhere to strict industry codes through memberships with the Retail Motor Industry Federation, Motor Codes, and Trust My Garage, while maintaining DVSA Green-rated MOT testing standards.Our guarantees cover workmanship without time/mileage limits and parts warranties ranging from 12-24 months. Customer feedback consistently highlights our professional service, with 0% negative ratings and strong recommendation intent. We offer comprehensive vehicle maintenance including MOT testing, servicing, diagnostics, and performance enhancements like Milltek Sports Exhausts, alongside convenient amenities such as complimentary courtesy cars and customer viewing areas during vehicle work.
Services
MOT Testing
Servicing
Four Wheel Alignment
Milltek Sports Exhausts
Tyres
Cambelts/Timing Belts
Batteries
Engine Management
Brakes
Suspension
Details
- Year established: 1960
Highlights and features
- Family-run business established in 1960 with third-generation expertise
- 0% negative customer feedback rating and strong recommendation intent
- Transparent estimates with no unauthorised work carried out
- Free courtesy car available with advance booking
- Annual MOT quality control checks by Retail Motor Industry Federation
Associations and certifications
- Retail Motor Industry Federation
- Motor Codes
- Trust My Garage
- DVSA
What people say
Excellent service
Knowledgeable staff
Transparent pricing
Professional approach
Reliable repairs
Services
MOT Testing
DVSA-rated GREEN MOT testing facility with annual quality control checks. Our technicians provide transparent explanations of test results and required repairs. We maintain strict compliance with industry standards while offering customer viewing areas during testing procedures.
Servicing
Comprehensive servicing for all vehicle makes and models using calibrated equipment. Our technicians receive ongoing training to handle modern vehicle technology. We guarantee workmanship indefinitely and parts for 12-24 months, with clear cost explanations provided upfront.
Four Wheel Alignment
3D digital four wheel alignment using specialist equipment. This service improves vehicle handling, extends tyre life, and ensures optimal safety. Our calibrated systems meet current industry standards for precision adjustments.
Milltek Sports Exhausts
Installation of Milltek Sports Exhaust systems with lifetime guarantees. Our technicians specialise in performance enhancements that improve engine efficiency while maintaining compliance with emissions regulations. We provide expert advice on system selection for different vehicle types.
Brake Services
Complete brake system diagnostics and repairs including discs, pads, and hydraulic components. Our service includes wear assessments and recommendations for replacement intervals. We use quality parts with appropriate warranties to ensure safety and reliability.
People
Jim Tutt
Founder
Established the business in 1960 as R.W. Tutt & Co Ltd, laying the foundation for three generations of family ownership and operation.
Sue Tutt
Owner/Operator
Third-generation owner continuing the family tradition, maintaining high service standards while overseeing business operations and staff development.
Arthur Tutt
Co-Owner
Supports business operations alongside Sue, contributing to the garage's continued success through adherence to quality standards and customer service principles.
Amy Tutt
Third-Generation Operator
Active in the business as part of the third generation, ensuring continuity of the family's commitment to quality automotive service provision.
Questions
What services does Tutts of Dorking offer?
We provide MOT testing, servicing, diagnostics, brake and clutch replacements, exhaust systems, suspension work, and performance exhaust installations for all vehicle makes.
Are your technicians qualified?
Our technicians receive ongoing training and development, with salaries ensuring quality work without performance-based incentives that might compromise standards.
Do you offer warranties on your work?
We guarantee all workmanship indefinitely, with parts typically covered for 12-24 months (excluding wear items), and Milltek exhausts having lifetime guarantees.
What are your opening hours?
We're open Monday-Friday 8:00am-5:30pm, with appointments available for all our automotive services including MOT testing and repairs.
Are you an accredited garage?
Yes, we're members of the Retail Motor Industry Federation, Motor Codes, and Trust My Garage, with annual DVSA MOT quality control checks.
Do you provide courtesy vehicles?
We offer complimentary courtesy cars with advance booking to assist customers during vehicle servicing or MOT testing appointments.
Reviews (7)
Spencer King
Jan 06, 2022
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Highly recommend, v friendly and knowledgable people on the desk. After a few issues with my car I took it to Tutts to have a replacement turbo. They ordered the part from Germany but when it came to fitting found they only need to replace one pipe. I was expecting to pay the four-figure estimate but in the end was only a few hundred. This sort of thing gains trust so will now only go there in the future.
Luke Tristan Haines
Jul 20, 2021
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I had an alarm issue with my Audi TT so contacted Tutts, as my usual garage was booked up. Sam at Tutts realised that if the issue wasnt sorted quickly either my neighbours would kill me or Id suffer from damaging sleep deprivation. They were brilliant! Friendly, professional and reassuring. My car had an immediate assessment at 830 the same morning. Alarm fault diagnosed, part ordered and fixed. I also detailed a scuttle panel blockage problem and rear centre brake light warning light. Both issues were sorted including a work around of a damp problem that plagues many Audi owners. I also
Sam
Jul 13, 2021
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I was recommended to visit Tutts by a friend of mine, as my car was in need of its service but I'd lost confidence in my previous garage. When I arrived, I was greeted by Sam who couldn't have been more welcoming and friendly. I'm not too familiar with how cars work, so I was hoping the team would be able to explain what work needed to be done. They couldn't have been more helpful. Sam clearly explained everything the team would be doing which was really important. The service and proceeding work was carried out quickly and the communication was perfect. Really couldn't ask for much better. Customer
Patrick Ramagge
May 31, 2020
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Very friendly staff and great service all together. They keep you very well informed throughout. After a fault was found with the car instead of replacing parts like many garages will do they were able to get it fixed quickly without doing so and then put straight back through the MOT. Highly recommended and will definitely be going back there! Thanks Tutts!
Joseph Bacon
Jan 03, 2020
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Easy to book with and did a good job on the service. However, they called to check on additional items that could be done, to which I agreed. When I got there they hadnt done the MOT I asked for, they even said it was due soon. If they knew it was due and asked me about the other items, why not raise it on the phone. I am now going to have to go elsewhere for an MOT in a rush.
Update: Tutts called and offered to sort the MOT for me and have been really helpful in trying to improve my experience using them. Much appreciated.
Update: Tutts called and offered to sort the MOT for me and have been really helpful in trying to improve my experience using them. Much appreciated.
Ben Harding
Oct 24, 2019
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Great service from friendly people. Went above and beyond to get my alignment done after lowering the car even doing things other companies would refuse to look at.
Expected them to be expensive but they were actually the same as some of the monkeys who have worked on my car before. Couldn't be happier.
Expected them to be expensive but they were actually the same as some of the monkeys who have worked on my car before. Couldn't be happier.
Ben Gale
Sep 22, 2018
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I've always used Tutts of Dorking for my regular MOT check. Never had an issue before until now. They failed my service and said a needed new suspension, bulbs and tyre. I took it to a friend who's a mechanic after they failed it and he said the suspension didn't need doing at all and was fine to pass the legal specifications. They also were going to charge me 18.75 for the labour to change a single lightbulb (a 2 minute task anyone can do). Not acceptable to be failing people who's vehicles should be accepted as a pass. Ended up getting said friend to redo the MOT and change the tyres for me
