Business Details
Your Trusted Hospitality Marketing Partner
Clockwork Marketing is a specialist hospitality and hotel marketing agency with over 30 years of industry experience. We act as a bolt-on marketing department for hospitality businesses, offering tailored digital marketing strategies, bespoke website design, and innovative gift voucher solutions. As a certified B Corp, we prioritise sustainability and ethical practices, aligning business success with social and environmental responsibility. Our team of 25 experts collaborates closely with clients, combining deep sector knowledge with cutting-edge technology to drive direct bookings and revenue growth. We work with independent hotels, holiday parks, and hospitality venues across the UK, delivering measurable results through data-driven insights and creative campaigns.Our proprietary content management system and AI tools are specifically designed for the hospitality sector, ensuring seamless integration with booking engines and payment gateways. We maintain transparency through a single account manager while leveraging cross-functional expertise from our marketing, design, and technical teams. Our commitment to excellence is reflected in our partnerships with Google, local tourism bodies, and booking engine suppliers. We actively promote regenerative tourism and support initiatives that enhance communities and ecological health. By focusing on long-term relationships and client success, we aim to redefine hospitality marketing for a sustainable future.
Services
Digital Marketing
Website Design
Gift Vouchers
SEO Services
Social Media
Highlights and features
- We offer 30+ years of specialist hospitality marketing experience
- Our in-house technology team develops hospitality-specific CMS platforms
- Certified B Corp with sustainability-focused business practices
- We use AI tools to future-proof your digital marketing strategy
- Partnerships with Google and leading booking engine suppliers
Associations and certifications
- B Corp
What people say
First-class team
Tangible differences
Professional and creative
Understands hospitality industry
Boosted online visibility
Services
Digital Marketing
We create tailored digital marketing strategies combining SEO, social media, and email campaigns to boost visibility and direct bookings. Our data-driven approach targets specific guest demographics while optimising conversion rates. With sector-specific expertise, we help hospitality businesses stand out in competitive markets through compelling content and analytics-driven adjustments.
Website Design
Our hospitality-focused websites feature intuitive navigation, mobile responsiveness, and integrated booking systems. Using our proprietary CMS, we create visually striking platforms that showcase unique property features while ensuring technical compatibility with existing management systems. The designs prioritise user experience to convert website visitors into paying guests through seamless booking journeys.
Gift Vouchers
Our Gift Voucher Brilliance platform enables year-round revenue generation with customisable digital vouchers. The secure system provides instant payments, flexible redemption options, and marketing tools to promote voucher sales. Designed specifically for hospitality venues, it integrates with existing booking systems while offering cross-selling opportunities for accommodation, dining, and experiences.
SEO Services
We implement technical SEO improvements and content strategies to enhance organic search visibility. Our hospitality specialists conduct keyword research targeting travel intent, optimise property listings, and build quality backlinks. The approach focuses on local SEO for destination-based businesses while maintaining compliance with search engine best practices to improve website rankings and sustainable traffic growth.
Social Media
Our social media management creates engaging content that showcases hospitality offerings across platforms. We develop targeted advertising campaigns, manage community interactions, and analyse performance metrics. The strategy focuses on visual storytelling to highlight property amenities, seasonal promotions, and guest experiences that drive direct bookings and brand loyalty among target demographics.
Questions
What hospitality sectors do you specialise in?
We work with hotels, holiday parks, resorts, spas, and independent hospitality venues across the UK, offering tailored marketing solutions for each sector's unique requirements.
How do you help increase direct bookings?
Through targeted digital campaigns, conversion-optimised websites, and gift voucher strategies that reduce reliance on third-party platforms while improving search engine visibility.
Are you B Corp certified?
Yes, we're a certified B Corp, meeting rigorous standards for social responsibility, environmental performance, and ethical business practices in hospitality marketing.
Do you offer website development services?
We create custom hospitality websites using our proprietary CMS, specifically designed for hotels and venues with integrated booking systems and content management tools.
How do you use AI in marketing?
We implement AI tools for data analysis, predictive pricing, personalised marketing, and chatbot support to enhance guest experiences and improve marketing efficiency.
Can you help with gift voucher sales?
Our Gift Voucher Brilliance platform provides secure, customisable solutions with instant payments and marketing tools to boost year-round voucher sales for hospitality businesses.
Reviews (7)
Linda Winstanley Web Director
Apr 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Clockwork offer an excellent service - they have a really competent team with a thorough knowledge of the hospitality sector. Highly recommended.
Clockwork offer an excellent service - they have a really competent team with a thorough knowledge of the hospitality sector. Highly recommended.
Julie Leivers
Apr 15, 2021
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Positive:Professionalism,Quality,Responsiveness
We have worked with Clockwork Marketing for most of the past decade. I find the owner Clare Bushby hugely knowlegeable, considered and caring; she thinks outside the box and almost always comes up with a suggestion you hadn't thought of. Our Account Manager Clara is also great and a huge asset. Well done Team Clockwork!
We have worked with Clockwork Marketing for most of the past decade. I find the owner Clare Bushby hugely knowlegeable, considered and caring; she thinks outside the box and almost always comes up with a suggestion you hadn't thought of. Our Account Manager Clara is also great and a huge asset. Well done Team Clockwork!
Steven Radford
Apr 10, 2021
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Positive:Professionalism
I came across Clockwork Marketing by chance and Im so glad I did. I was looking for a company that could help with some specific marketing and they took on board my needs and presented the best way to achieve my desired results - their passion to understand my requirements was very refreshing and helped my business no end!
I came across Clockwork Marketing by chance and Im so glad I did. I was looking for a company that could help with some specific marketing and they took on board my needs and presented the best way to achieve my desired results - their passion to understand my requirements was very refreshing and helped my business no end!
Edward Herring
Oct 30, 2017
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We have used Clockwork marketing for approaching three years now. They proactively handle our social media campaign, website and gift voucher services. Geographically they are not a great fit for us as they are a 6+ hour drive away but the work they produce is always innovative, proactive and accurate. Clara is our account manager and she is absolutely first class. If you are interested in using their services go for a meeting at their offices - this is a long established marketing agency who know what they are doing.
Mark Godfrey
Oct 24, 2017
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I have worked with Clockwork for over a decade and they have always been brilliant! A very responsive and creative agency with huge passion for delivering above and beyond their clients expectations.
Louise Collins
Sep 23, 2017
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Many thanks to the team at Clockwork for building me superb website for my care homes. I was guided through the process very patiently, as Im certainly not technically minded, but I knew what I wanted! I get some lovely comments from my residents families and friends who find it both interesting and informative. The easy to use content management enables me to make my own changes as and when I need to. There is no doubt that the website has brought my care homes to the attention of many. Thanks again I would definitely recommend you! Louise.
Sally Fox
Sep 20, 2017
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Since asking Clockwork Marketing to renew our web site and handle our online marketing in 2012, we have seen our business go from strength to strength. Our turnover has doubled and, thanks to their honest and sound advice, we are now employing more staff and increasing our business turnover and profitability year on year. We have been able to re-invest in our hotel and last year received 4 stars from the AA and Visit Scotland, having completed upgrades and refurbishments. Much of the work required to maintain our high profile and web presence is handled by Clockwork, giving us more time to devote
