Business Details
Emergency
services
Your Trusted GP Practice in Hereford
Wargrave House Surgery has been dedicated to delivering high-quality primary care services to the Hereford community for over a decade. Our practice combines clinical excellence with a patient-centred approach, offering comprehensive healthcare solutions through experienced GPs and nursing professionals. We prioritise accessibility and convenience through extended access appointments available in evenings and weekends, supported by modern digital tools like the NHS App. Our team maintains rigorous standards through regular CQC inspections and continuous professional development, ensuring safe, effective, and compassionate care for patients of all ages.We specialise in preventive healthcare through services like cervical screening, childhood immunisations, and diabetic management clinics while providing essential non-NHS services with transparent pricing. Our facilities feature wheelchair accessibility via the rear entrance and two convenient access points for patient flexibility. Through participation in national health initiatives like the Mounjaro weight management programme, we remain at the forefront of innovative healthcare delivery while maintaining core values of professionalism and patient welfare.
Services
6 week check
Cervical Smears
Child Immunisation
Diabetic Clinic
Family Planning
Mammography
Maternity Services
Minor Surgery
Non-NHS Services
Highlights and features
- Experienced team of 5 part-time GPs and 3 locums with extensive local healthcare knowledge
- CQC-registered practice maintaining strict quality and safety standards
- Wheelchair accessible facilities with dual entrance options for patient convenience
- Extended access appointments available evenings and weekends
- Participation in national health initiatives like the Mounjaro weight management programme
Associations and certifications
- Care Quality Commission
Services
6 week check
We conduct comprehensive health assessments for infants aged 6-8 weeks and their mothers following standardised clinical criteria. Our structured examinations ensure early detection of developmental issues while providing parental guidance on infant care and nutrition. This essential service forms the foundation for ongoing paediatric healthcare monitoring.
Cervical Smears
Our cervical cancer prevention programme offers regular smear tests for women aged 25-64, following national screening guidelines. The service includes patient education about risk factors, preparation for testing, and clear communication of results with appropriate follow-up pathways for abnormal findings.
Child Immunisation
We provide complete childhood immunisation schedules administered by trained practice nurses. The clinic follows NHS-recommended timelines for routine vaccinations while offering catch-up programmes and addressing parental concerns about vaccine safety and efficacy.
Diabetic Clinic
Our specialist diabetes service offers regular monitoring, medication management, and lifestyle advice for patients with type 1 and type 2 diabetes. The clinic focuses on preventing complications through blood sugar control education and multi-disciplinary care coordination.
Minor Surgery
We perform various minor surgical procedures including skin lesion removals, wound suturing, and joint injections under local anaesthesia. The service requires GP referral and maintains strict infection control protocols while offering post-operative care guidance.
Questions
What are the surgery's opening hours?
We operate Monday to Friday from 8:00 AM to 6:30 PM with extended access appointments available in evenings and weekends at different locations.
How do I access emergency medical care?
Dial 999 for life-threatening emergencies or use the NHS 111 service for urgent medical advice when the surgery is closed.
Are there special facilities for patients with mobility issues?
Yes, we provide wheelchair access through our rear entrance on Gaol Street with level access to all patient areas.
Can I access my medical records electronically?
We support digital access through the NHS App and maintain records in accordance with Data Protection Act requirements with appropriate security measures.
How does the practice handle patient complaints?
Contact our practice manager in writing using the official complaints form available at reception or on our website for formal resolution processes.
Reviews (6)
David
Dec 13, 2021
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Very bad. I was told that I would be called back for a telephone appointment by a doctor. I waited all afternoon and then eventually called the surgery at 4.15pm to see if he would be much longer. The receptionist told me I wasn't on his list for a call. I was very annoyed because I had waited patiently since 8.20am that morning for this call. I managed to suppress my anger and politely asked if he could call me tomorrow. She abruptly said that I would have to go through the whole calling at 8am process again to schedule an appointment for a call. Why could they not just schedule me for a call
Andrew Jones
Nov 16, 2021
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Used to be excellent however times have changed,father In law (aged79)had days without medication due to not being able to order repeat prescription because he had no Internet(though I believe they have changed that request)apparently not their problem!!
Lew Braithwaite
Nov 15, 2021
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Disgraceful,
I've tried for four days for at least twenty five minutes at a time, to make contact with the reception but not for the as first time, this week has in previous weeks no reply ! not the first time I've had issues with . ..the surgery.They want patients to be kind and respectful yet they show little to the patient by this current system they are running???...Wargrave house really needs to overhaul surgery and how it's being run.??
I've tried for four days for at least twenty five minutes at a time, to make contact with the reception but not for the as first time, this week has in previous weeks no reply ! not the first time I've had issues with . ..the surgery.They want patients to be kind and respectful yet they show little to the patient by this current system they are running???...Wargrave house really needs to overhaul surgery and how it's being run.??
Roger P.
Oct 22, 2021
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One star because I can't do zero. There is no point in the existence of the GP service at this place.
Sadly there is no alternative other than to telephone 111. You should be ashamed of yourself taking good money from the NHS.
Sadly there is no alternative other than to telephone 111. You should be ashamed of yourself taking good money from the NHS.
Shaunna Foster
Oct 03, 2021
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I never be able to get hold of them even when they not long just opend always saying busy on the call and then once I get hold of them I can't get appointment for my son or myself as all the emergency ones has gone in like 5mins of them being open.
Hayley Gathercole
Sep 15, 2021
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My first and only experience with the surgery since moving to the area in February 2021, was not a good one. I called explaining my symptoms and referring the surgery to my notes, as I had suffered from the condition previously. I took in a sample on the Thursday, which should have been very easy to test at the surgery and issue antibiotics on the Friday. Instead, my sample was sent to the lab and I was left the entire weekend with no antibiotics and a high risk of the condition spreading to my kidneys, which happened the previous time and would have caused me excruciating pain, leaving me unable
