Business Details
41 Years
experience
Emergency
services
24/7 Veterinary Care in Colwyn Bay
Prospect House Vets was founded in 1985 by Nigel Dickinson and Ann Owen, establishing a legacy of compassionate veterinary care in North Wales. Our practice is led by experienced veterinary surgeons Peter Harlow, Helen Sumner, and Phil Owen, supported by a dedicated team with decades of collective experience. We maintain a family-oriented approach, prioritising preventative healthcare and offering modern facilities including a fully equipped laboratory, surgical theatre, and dental diagnostics. Accredited by the Royal College of Veterinary Surgeons (RCVS) and designated a Cat Friendly Practice by the International Society of Feline Medicine, we ensure high standards of care for cats and dogs.Our 24-hour on-site service, in partnership with Vets Now, guarantees continuous support for emergencies. We also provide pet healthcare plans to spread routine costs and maintain transparency in pricing. With a focus on community trust and client education, our team delivers tailored advice and treatment rooted in both clinical expertise and personal pet ownership experience. Over 30 years, we have cared for more than 80,000 pets, reflecting our commitment to animal welfare and client support during both joyful and challenging times.
Services
Emergency Care
Vaccinations
Surgical Procedures
Feline Medicine
Pet Healthcare Plans
Nurse Clinics
Behaviour Consultations
Details
- Year established: 1985
Highlights and features
- 24/7 on-site veterinary care with emergency support
- RCVS-accredited practice with over 30 years' local experience
- Cat Friendly Practice Gold Award for stress-free feline care
- Preventative healthcare plans to manage routine pet expenses
- Team of seven veterinary surgeons with specialist interests
Associations and certifications
- Royal College of Veterinary Surgeons
- International Society of Feline Medicine
What people say
Outstanding care
Compassionate staff
Trusted advice
Stress-free visits
Lifesaving treatment
Services
24/7 Emergency Care
Our clinic provides round-the-clock emergency veterinary services, ensuring immediate care for critical pet health issues. With on-site staff and partnership with Vets Now, we handle urgent cases including trauma, poisoning, and acute illnesses. Our facilities include dedicated emergency treatment areas and diagnostic equipment for rapid assessment and intervention.
Feline Medicine
As an International Society of Feline Medicine-accredited practice, we specialise in stress-free feline treatment. Services include routine check-ups, chronic disease management, and surgical care tailored to cats. Our team has advanced training in feline behaviour and medicine to ensure comfortable, effective treatment for all cat patients.
Pet Healthcare Plans
We offer monthly payment plans covering routine preventative care for dogs, cats, and rabbits. Plans include vaccinations, flea/worming treatments, and annual health checks. This approach spreads costs while ensuring pets receive consistent preventative care to maintain long-term health and detect issues early.
Surgical Procedures
Our clinic performs a range of surgical treatments from routine spaying/neutering to complex orthopaedic and soft tissue procedures. Equipped with modern operating theatres and anaesthesia monitoring systems, our surgeons prioritise patient safety. We also offer laparoscopic keyhole surgery for minimally invasive treatment options.
Nurse Clinics
Complimentary nurse-led clinics provide weight management, dental advice, and general health assessments. Our certified veterinary nurses offer ongoing support for pet owners, including dietary guidance and chronic condition monitoring. These sessions promote preventative care and early detection of potential health concerns.
People
Peter Harlow
Veterinary Surgeon
Peter is a senior partner with extensive experience in small animal practice. He specialises in soft tissue surgery and has mentored veterinary students for over 15 years. Peter maintains a strong focus on client communication and compassionate care.
Helen Sumner
Veterinary Surgeon
Helen has over 20 years' experience in clinical practice and specialises in feline medicine. She leads our Cat Friendly Practice initiatives and regularly contributes to pet health education workshops. Her approach combines clinical expertise with empathetic client support.
Phil Owen
Veterinary Surgeon
Phil focuses on diagnostic imaging and internal medicine. With a background in emergency care, he ensures accurate diagnosis through advanced imaging techniques. Phil also manages our out-of-hours emergency protocols and staff training programs.
Questions
Do you offer 24-hour emergency veterinary care?
Yes, we provide 24/7 on-site emergency care in partnership with Vets Now. Our team handles urgent cases including trauma, poisoning, and critical illnesses at any time.
What pet healthcare plans are available?
We offer monthly payment plans covering vaccinations, flea/worming treatments, and annual health checks for dogs, cats, and rabbits. These plans spread routine costs while ensuring consistent preventative care.
Are your facilities cat-friendly?
Yes, we're accredited by the International Society of Feline Medicine. Our clinic includes dedicated cat waiting areas and stress-reduction protocols to ensure comfortable visits for feline patients.
How can I book an appointment?
Appointments can be booked online via our website or by calling 01492 531448. We operate an appointment-only system with no open surgeries for better time management.
What surgical services do you provide?
Our surgical services include routine procedures, soft tissue surgery, orthopaedics, and laparoscopic keyhole operations. All surgeries use modern anaesthesia monitoring and post-operative care protocols.
