Business Details
20 Years
experience
Emergency
services
Expert Residential Property Management Services
Neil Douglas has been dedicated to transforming residential property management since 2006. Our approach prioritises the empowerment of leaseholders and property owners, enabling them to take control of shared areas through Residents Management Companies (RMCs). We collaborate closely with clients to deliver customised solutions tailored to their specific property requirements. Our team of professionals brings extensive expertise in leasehold property management, ensuring compliance with industry standards such as the RICS Service Charge Residential Management Code.We provide comprehensive services including insurance management, building maintenance, financial reporting, and company secretarial support. Our commitment to proactive property inspections, regular risk assessments, and transparent communication ensures the safety, security, and long-term value of managed developments. We are proud to work with a diverse range of clients, from individual leaseholders to large estates, delivering dependable advice and fostering enduring partnerships.
Services
Property Management
Insurance Management
Building Maintenance
Company Secretarial Services
Right to Manage
Build to Rent Management
Financial Reporting
Risk Assessments
Details
- Year established: 2006
Highlights and features
- We offer 18 years' experience in residential property management since 2006
- Our collaborative approach shares knowledge across our professional team
- We provide tailored solutions for individual property management requirements
- Our proactive maintenance and risk assessment processes prevent issues
- Our team includes chartered members of the Property Institute and RICS
Services
Building Maintenance
Our comprehensive building maintenance service ensures properties remain in optimal condition through regular inspections, prompt repairs, and cyclical maintenance planning. We address issues ranging from minor fixes like replacing light bulbs to coordinating major renovation projects. Our proactive approach includes seasonal maintenance checks and managing contractor relationships to maintain high standards of property upkeep.
Insurance Management
We provide expert insurance management covering buildings, terrorism, and directors' liability policies. Our service includes arranging appropriate coverage, facilitating claims processing, and conducting regular risk assessments. We work with specialist brokers to secure competitive rates while ensuring compliance with lease requirements and maintaining detailed risk registers for all managed properties.
Company Secretarial
Our company secretarial service handles all statutory compliance requirements for Residents Management Companies. This includes maintaining company records, preparing annual reports, and facilitating communication between directors and leaseholders. We support AGM organisation, share register maintenance, and ensure timely submission of confirmation statements to Companies House.
Right to Manage
We specialise in supporting leaseholders through the Right to Manage process under the Leasehold and Commonhold Reform Act 2002. Our service includes claim validation, company formation, notice service, and handover coordination. We provide ongoing management support while empowering leaseholders to make decisions about their properties' maintenance and financial management.
Financial Reporting
Our financial reporting service provides transparent management of service charge accounts with monthly reconciliations and detailed reporting. We maintain dedicated client bank accounts, ensure proper budgeting for cyclical maintenance, and provide clear financial statements. Our systems track income and expenditure while ensuring compliance with statutory requirements and lease terms.
People
Neil Kurz
Managing Director
Chartered member of the Property Institute and RICS, with extensive experience in residential property management. Leads strategic direction and client relationships. Holds BEng and MSc qualifications in property management.
Louisa Myatt
Director
BA qualified with DipM marketing qualification. Oversees team development and recruitment. Manages key client accounts. Over 15 years' experience in property management with focus on client communication and service improvement.
Chris Ward
Head of Property Management
Chartered member of the Property Institute. Specialises in technical aspects of property management. Provides expert guidance on leasehold legislation and building compliance. Manages complex property portfolios across multiple regions.
Anton Antonov
Head of Projects
BSc and MSc qualified property professional. Oversees project management for major maintenance works. Coordinates contractor selection and implementation of improvement projects. Ensures compliance with statutory requirements and quality standards.
Questions
What areas do you cover for property management?
We manage properties across Buckinghamshire, Bedfordshire, Hertfordshire, Leicestershire, Oxfordshire, Berkshire, and North-West London.
Can leaseholders take control of their building's management?
Yes, we specialise in Right to Manage processes enabling leaseholders to take over management through Residents Management Companies.
How can I report property issues outside office hours?
Use our dedicated out-of-hours helpline (0330 223 7590) for urgent matters requiring immediate attention.
Do you provide financial transparency for service charges?
Yes, we provide monthly financial reports and maintain dedicated client bank accounts for complete transparency.
What insurance services do you offer?
We arrange buildings insurance, terrorism cover, and directors' liability insurance with specialist brokers.
Can you assist with property transfers and conveyancing queries?
We respond to conveyancing queries and provide Leasehold/Freehold Enquiries Packs for property transfers.
Reviews (1)
Nick E.
Feb 07, 2017
Report
Avoid using this company at all costs. I am the owner of an apartment in a block Neil Douglas manage & in September 2016 I had a hidden leak at my property. I rented my property & my tenant was away at the time. Neil Douglas were made aware of the leak by the property below which suffered water damage but they failed to notify myself or my tenant about the leak for 8 days, resulting in over 3000 of damage. No attempt to contact us was made. When the leak was finally assessed & fixed they accused my tenant & myself of ignoring the problem & poor maintenance. Neither was
