Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Real Estate Services in East Anglia
Established in 2014, Town & Country Letting Agents have built a reputation for delivering professional property management, lettings, and sales services across Norfolk and Cambridgeshire. Our team combines extensive local market knowledge with a commitment to ethical standards, ensuring a stress-free experience for tenants and landlords. We specialise in marketing properties through Rightmove, our website, and local publications, while offering comprehensive tenant referencing, deposit protection, and maintenance management. Our UKALA membership and adherence to the Property Redress Scheme demonstrate our dedication to transparency and client protection.With offices in Downham Market and Wisbech, we provide tailored solutions including rental guarantee insurance, energy performance certificates, and 24-hour emergency support. Our fee structure prioritises clarity, with no hidden charges and a 'no sale, no fee' policy for sales services. By maintaining client money protection and professional indemnity insurance, we ensure financial security for all parties involved.
Services
Property rentals
Sales services
Property management
Tenant referencing
Deposit registration
Emergency maintenance
Energy performance certificates
Rental guarantee insurance
Inventory management
Local advertising
Details
- Year established: 2014
Highlights and features
- We offer a 'no sale, no fee' guarantee for property sales services.
- Our team provides 24-hour emergency support for urgent property issues.
- We are members of the UK Association of Letting Agents (UKALA) with full compliance certifications.
- We guarantee transparent pricing with no hidden fees or administration charges.
- Our property management includes rental guarantee insurance and regular inspections.
Associations and certifications
- UKALA
- PRS Property Redress Scheme
- My Deposits
Services
Property rentals
We offer a comprehensive property rental service covering Norfolk and Cambridgeshire. Our portfolio includes town houses, country cottages, and flats, with support for tenant applications, reference checks, and tenancy agreements. We ensure compliance with deposit protection schemes and provide ongoing property management.
Property sales
Our property sales service includes free valuations and fixed-fee options. We market properties through Rightmove, local papers, and our website. The process covers pricing strategy, legal compliance, buyer negotiations, and solicitor coordination, with a 'no sale, no fee' guarantee for added confidence.
Property management
We provide full property management services including rent collection, repair coordination, and regular inspections. Our 'Management Plus' package offers additional benefits like rent guarantee insurance and quarterly property checks, ensuring landlords receive consistent income with minimal hassle.
Tenant referencing
Our tenant referencing process includes identity verification, credit checks, and rental history assessments. We charge a 30 fee per application and ensure all tenants meet rigorous criteria before approval, providing landlords with reliable and responsible occupants for their properties.
Emergency maintenance
We offer 24-hour emergency support for urgent property issues like gas leaks or water damage. Our team coordinates immediate repairs while keeping landlords informed, ensuring safety and minimising property damage outside standard working hours.
Questions
What areas do you cover for property rentals?
We cover Norfolk and Cambridgeshire, including Kings Lynn, Wisbech, Downham Market, Swaffham, and surrounding rural villages for property rentals.
Do you offer free property valuations?
Yes, we provide free property valuations for both sales and rental services to help determine accurate market pricing.
What fees are involved for tenants?
Tenant fees include a £30 reference application fee, £35 deposit registration, and £90 for check-in/check-out processes as standard charges.
Are your services regulated?
We are members of UKALA and the Property Redress Scheme, with client money protection and public liability insurance for full compliance.
Do you provide emergency support?
Yes, we offer a 24-hour emergency contact service for urgent property maintenance issues requiring immediate attention.
How do you market rental properties?
Properties are advertised on Rightmove, our website, and local newspapers to maximise visibility for landlords.
