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Your Trusted Plumbing & Heating Experts in Faversham
Established as a family-run business with over 30 years of experience, Smart Plumbing delivers reliable plumbing and heating solutions across Kent. Our Gas Safe and Oftec registered engineers specialise in boiler installations, servicing, and emergency repairs, serving residential and commercial clients in Faversham, Whitstable, Herne Bay, Canterbury, and Thanet. We pride ourselves on offering free no-obligation quotations, interest-free financing options, and a seven-year guarantee on Worcester Bosch boilers.

Our team combines technical expertise with a commitment to quality workmanship, ensuring tailored solutions for central heating systems, bathroom installations, and general plumbing needs. With a focus on customer satisfaction, we maintain transparency in pricing and prioritise prompt, professional service delivery.
Services
Boiler Installation Heating Servicing Landlord Services Bathroom Installations General Plumbing
Highlights and features
  • We have over 30 years of experience in domestic plumbing and heating.
  • Our engineers are Gas Safe and Oftec registered for compliance assurance.
  • We offer free, no-obligation written quotations for all services.
  • Interest-free payment plans available for new boiler installations.
  • Emergency repair services during working hours for heating breakdowns.
Associations and certifications
  • Gas Safe
  • Oftec
  • Worcester Bosch
  • Alpha
What people say
Honest, reliable service Excellent customer service Dream bathroom Delighted with outcome Professionalism shown
Services
Boiler Installation
We specialise in boiler replacements and central heating installations, offering Worcester Bosch and Alpha systems with energy-saving benefits. Our engineers ensure proper system sizing for properties of all sizes, including a seven-year guarantee on Worcester Bosch units. We provide free written quotations and interest-free financing options for new installations.
Heating Servicing
Regular boiler servicing maintains efficiency and prolongs system lifespan. Our Gas Safe engineers perform comprehensive checks on all boiler brands, including power flushing services priced by system size. We offer winter check-ups to prepare heating systems for colder months and provide a one-year warranty on repairs.
Landlord Services
We deliver gas safety certificates, emergency repairs, and maintenance for rental properties. Our services include key-holding access for landlords and appliance installation support. Landlords in Canterbury, Whitstable, and Thanet benefit from tailored maintenance agreements and priority response times for urgent heating issues.
Bathroom Installations
We offer full bathroom renovations with access to all major brands of sanitaryware. Our team coordinates trusted trades for tiling, electrics, and plumbing. We provide design consultations to optimise space and heating compatibility, with competitive pricing for quality products and installation.
General Plumbing
We handle all domestic plumbing needs from leaky taps to drain clearance. Services include outside tap installations, water softener supply, and main drain blockage removal. We offer free no-obligation quotes for both small repairs and large-scale projects across Faversham and surrounding areas.
People
Ian Smart
Director
With over 30 years in the plumbing industry, Ian leads our team of Gas Safe engineers. He oversees all installations and ensures compliance with safety standards while maintaining the company's commitment to quality service.
Questions
What services does Smart Plumbing offer?
We provide boiler installations, heating servicing, bathroom renovations, landlord gas safety certificates, and general plumbing repairs across Kent.
Do you offer emergency plumbing services?
Yes, we provide emergency repair services during working hours for heating and boiler breakdowns in Faversham and surrounding areas.
Are your engineers certified?
All our engineers are Gas Safe and Oftec registered for compliance and safety assurance.
Do you provide guarantees on work?
We offer a seven-year guarantee on all Worcester Bosch boiler installations and a one-year warranty on repairs.
Can landlords get maintenance contracts?
Yes, we offer tailored plumbing and heating maintenance agreements for landlords in Kent with key-holding access options.
Reviews (4)
Lorna Bean
May 27, 2021 Report
I highly recommend Smart plumbing from start to finish.From the gentleman coming to our house, he was not pushy and provided us with a quote and explained what work would be involved.Both Nathan and Charlie were very polite, explained what they needed to do , tidied up afterwards, very professional.Not to forget Millie and Lorna who I spoke and emailed before the work started who sent me all the relevant information that I needed and were always so cheerful. Thank you all again.
FuturesNotCurrency
Jan 31, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Smart Plumbing installed our boiler in 2012 and it's been warmth and great service ever since.
Services:Install heating system,Heating maintenance
Rolo Tomassi
Nov 16, 2020 Report
Twice I have used these but never again. Not Smart but Monkeys. Each time they left the job in a worse state than before they arrived! I would totally avoid the risk. There are some good plumbers out there but these are not it! I had to get a non qualified family member to fix the hatchet job they left me with. Sort it out not so Smart plumbing!
Edit- Further to your response, RT is my google account name before you claim my feedback is false. I assure you it is not!
Adam Sampson
Jul 07, 2020 Report
Friendly, efficient and knowledgeable family run business.
Arrived on time, completed the work to a high standard and reasonable fees. Highly recommended 5.