Business Details
31 Years
experience
Emergency
services
Expert Drainage Services in Leicester
The Drain People have been delivering professional drainage solutions across the East Midlands and South for 28 years. As a family-run business, we combine extensive industry experience with a commitment to fast, reliable service and competitive pricing. Our team utilises advanced equipment, including high-pressure water jetting systems and CCTV survey technology, to address both domestic and commercial drainage challenges.We prioritise eco-friendly practices where possible and offer 24/7 emergency response to resolve urgent issues promptly. With a focus on transparency, we provide fixed pricing, no-obligation quotes, and comprehensive guarantees, ensuring customer satisfaction through clean, efficient workmanship.
Services
Drain Repairs
CCTV Drain Surveys
Emergency Drain Service
High Pressure Water Jetting
Unblock Toilets
Unblock Sinks
Drain Excavation
Drain Lining
Rat Infestation Removal
Maintenance Contracts
Details
- Year established: 1995
Highlights and features
- We have 28 years of experience in drainage solutions across the East Midlands.
- Our fixed pricing ensures no hidden fees or unexpected costs.
- 24/7 emergency service guarantees rapid response to urgent drainage issues.
- We use eco-friendly chemicals and advanced technology for effective repairs.
- Family-run business prioritising customer satisfaction and transparent communication.
Associations and certifications
- Checkatrade
- Rated People
What people say
Prompt emergency response
Competitive fixed pricing
Professional technicians
Eco-friendly solutions
Clear communication
Services
Drain Repairs
We specialise in repairing collapsed, blocked, or damaged drains using advanced techniques like patch lining and excavation. Our engineers assess issues with CCTV surveys before implementing durable fixes. Services cover both internal and external systems, ensuring safe, hygienic drainage for residential and commercial properties.
CCTV Drain Surveys
Our CCTV surveys identify blockages, cracks, or root ingress in drainage systems with precision. High-resolution cameras transmit real-time footage, enabling accurate diagnostics. Clients receive detailed reports and DVDs for insurance purposes, followed by tailored repair recommendations to prevent future issues.
Emergency Drain Service
Available 365 days, our emergency team responds to urgent drainage crises within an hour. Using high-pressure jetting and specialist equipment, we resolve blocked drains, sewage backups, and rat infestations swiftly. Fixed pricing ensures no unexpected costs during critical situations.
High Pressure Water Jetting
This method clears stubborn blockages with water jets exceeding 4,000 psi, removing grease, debris, and root build-up. Its a non-invasive solution for restoring flow in drains and sewers, suitable for both preventive maintenance and urgent clearance without excavation.
Rat Infestation Removal
We eliminate rat infestations in drainage systems using CCTV inspections to locate nests, followed by humane removal and preventative measures. Installation of 'rat gateways' blocks re-entry, while high-pressure cleaning sanitises affected areas to mitigate health risks.
Questions
What areas do The Drain People cover?
We operate across the East Midlands and South, including Leicester, Nottingham, Derby, Northampton, and surrounding regions.
Do you offer 24/7 emergency services?
Yes, our 24/7 emergency line ensures rapid response to urgent drainage issues, including weekends and bank holidays.
How much does drain unblocking cost?
We charge a fixed fee with no call-out charges, ensuring transparent pricing agreed before work begins.
Are your methods environmentally friendly?
Where possible, we use biodegradable chemicals and non-invasive techniques to minimise environmental impact.
Can you handle commercial drainage projects?
Yes, we provide comprehensive drainage solutions for both domestic and commercial clients, including large-scale repairs.
What accreditations do you hold?
We are members of Checkatrade and Rated People, reflecting our commitment to quality and customer satisfaction.
Reviews (5)
David Fletcher
Jul 22, 2021
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Fantastic service from The Drain People Ltd. I would certainly recommend using this company. We had quite a bad blockage and the team not only unblocked it but stayed to ensure the flow was sufficient. Nice guys, would certainly use again, thank you!
Connor Taylor
Jun 08, 2021
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The guys did an amazing job, very friendly and polite. They replaced a broken plastic man hole cover with an iron one with a flawless finish. They then went the extra mile, offered and even resolved some extra issues.
Terence Tappin
May 30, 2021
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Had similar experience as a recent reviewer, I employed them to move a manhole inspection chamber which they were happy to take on, had three different tradespeople attending my property, to complete the work, they gave numerous excuses and apologies for messing up my garden, but no compensation, also left me with a bill to replace the patio paving which they damaged when they took them up. Then no correspondence after the work was completed until three weeks later, just a bill with a threat of legal action if not paid promptly. In hindsight it seems that they are ok at flushing drains, but not
James Elliott
Apr 14, 2021
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An excellent firm. James and Jack were prompt on time, extremely helpful and knowledgeable and went about clearing my drain without fuss. I would recommend anyone in need of their drains sorting to contact The Drain People ltd, super service. Thanks chaps
Anil
Mar 31, 2021
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I did not know which company to select for my request, website & customer service were fantastic. The engineer which visited was able to explain the task being completed and gave some very useful advise. I would highly recommend using The Drain People for any services.
