Business Details
Emergency
services
Expert Plumbing, Heating & Gas Services in Tyne & Wear
Established as a trusted provider in Tyne & Wear, our business specialises in comprehensive plumbing, heating, and gas services tailored to domestic needs. With expertise in boiler installations, repairs, power flushing, and bathroom fittings, we prioritise quality craftsmanship and customer satisfaction. Our team, fully qualified to Level 3 Mechanical Engineering standards, delivers reliable solutions backed by 5,000,000 public liability insurance and a 100% satisfaction guarantee.We pride ourselves on transparency, offering free quotes and 24/7 emergency support to ensure client needs are met promptly. Years of experience and a commitment to excellence have solidified our reputation through word-of-mouth recommendations and repeat business.
Services
Boilers
Central Heating
Landlord Services
Gas Repairs
Power Flushing
Highlights and features
- Fully qualified Level 3 Mechanical Engineering Services & Plumbing
- Free quotes and advice for all customers
- Emergency services available when you need them
- Public liability insurance up to 5,000,000
- All work fully guaranteed for customer peace of mind
Associations and certifications
- Gas Safe Register
What people say
Efficient, professional, informative
Excellent quality, value and reliability
Very professional and proficient
Punctual, honest and reliable
Quick response and completed job
Services
Boiler Installations
We supply and install high-efficiency boilers tailored to your home's heating needs. Our certified engineers ensure safe, compliant installations using quality parts. Customers benefit from improved energy efficiency, reduced utility bills, and long-term reliability, with all work covered by our satisfaction guarantee.
Central Heating Repairs
Our team diagnoses and repairs central heating system faults, including leaks, pressure issues, and component failures. Prompt, expert service restores warmth and functionality. We use diagnostic tools to identify root causes, ensuring lasting solutions for homes across Tyne & Wear.
Power Flushing
We perform power flushing to remove sludge and debris from heating systems, enhancing efficiency and longevity. The process involves high-velocity water flow to dislodge blockages. Customers experience improved heat distribution, reduced breakdown risks, and extended boiler lifespan, particularly in older systems.
Gas Safety Certificates
We conduct thorough gas safety inspections for landlords, ensuring compliance with legal requirements. Certified engineers test appliances, pipework, and ventilation. Landlords receive a documented certificate, proving due diligence and safeguarding tenant welfare while avoiding legal penalties.
Emergency Plumbing
Our 24/7 emergency service addresses critical issues like burst pipes, gas leaks, and boiler failures. Rapid response teams arrive equipped to stabilise situations and prevent property damage. Customers receive priority support during out-of-hours emergencies, minimising disruption and restoring safety swiftly.
People
Ray Trueman
Owner & Lead Engineer
Ray Trueman, a fully qualified Level 3 Mechanical Engineering Services & Plumbing expert, has over 20 years' experience in domestic plumbing and heating. Known for meticulous workmanship and customer-focused service, he ensures every job meets exacting standards.
Questions
What services do you offer?
We provide plumbing, heating, and gas services including boiler installations, repairs, power flushing, landlord compliance, and emergency call-outs across Tyne & Wear.
Are your engineers Gas Safe registered?
Yes, all our gas work is carried out by Gas Safe registered engineers to ensure safety and compliance with industry standards.
Do you offer emergency services?
Yes, we provide emergency plumbing and heating repairs to address urgent issues outside regular working hours.
What areas do you cover?
We operate throughout Tyne & Wear, including Washington, Newcastle, Sunderland, and surrounding postcodes.
Is there a guarantee on your work?
All our services come with a full guarantee, ensuring any issues post-service are resolved at no additional cost.
Reviews (5)
Michael Nicholson
Oct 04, 2021
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Excellent service from Ray and his staff installing our new boiler. Ray Trueman was the only one of three companies I got quotes from that fully understood the complications of our existing installation (15mm gass supply instead of 22mm) and had the best solution to resolve this issue efficiently and with least disruption, which is why we chose him for the installation. They turned up on time, completed the work on time and in budget, and left with everything neat, tidy and fully commissioned. Highly Recommended.
Simon Wanless
Sep 06, 2021
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Definitely recommend. Ray replaced my ancient heating boiler. Really efficient, hard working bloke, who happily gave suggestions for the best options to site the new boiler.
Keith Allison
Apr 28, 2021
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Ray and his team fitted a combi system for me. They did a great job . They were efficient, friendly, and informative. I have no hesitation in recommending them
El Curry
Apr 23, 2021
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Ray is super skilled and super efficient. Quote and work all completed quickly to a high standard. Also really tidy and took all rubbish away. Highly recommend.
Adam Critchley
Apr 14, 2021
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Ray is a fantastic plumber and lovely bloke. Extremely professional and knowledgeable. Zero fuss, fantastic service. Delighted with our new boiler and would highly recommend him and his team Larry and Jack!
