Business Details
16 Years
experience
Emergency
services
Residential & Respite Care Home in Woking, Surrey
Jackman's Lodge is a family-run residential care home in Woking, Surrey, dedicated to providing compassionate, person-centred care for elderly residents. Established with a commitment to creating a warm, homely environment, we pride ourselves on low staff turnover, ensuring residents receive consistent, familiar care from our experienced team. Our services include residential, respite, palliative, and convalescent care, tailored to individual needs through personalized care plans. We offer a range of amenities, including landscaped gardens, an on-site hair and beauty salon, and a vibrant activity programme designed to promote independence and well-being.Our philosophy centres on treating residents as part of an extended family, fostering a sense of community and belonging. With 24/7 staffing and regular visits from healthcare specialists, we ensure residents receive comprehensive support. Accredited by the Gold Standards Framework, we maintain the highest standards in end-of-life and later-life care. Our dedication to transparency, dignity, and autonomy is reflected in our Residents Charter, which prioritises individuality and well-being. We welcome families to visit and experience our home-from-home atmosphere, where every resident is valued and supported.
Services
Residential Care
Respite Care
Palliative Care
Convalescent Care
Dementia Care
Life Activity Programme
Personalised Care Plans
24/7 Staff Support
Healthcare Specialist Visits
Accommodation with Ensuite
Details
- Year established: 2010
Highlights and features
- Family-run care home with low staff turnover for consistent, familiar support.
- Personalized care plans tailored to individual needs and preferences.
- On-site hair and beauty salon and landscaped gardens for resident well-being.
- 24/7 staffing and regular healthcare specialist visits for comprehensive care.
- Gold Standards Framework accreditation ensuring excellence in end-of-life care.
Associations and certifications
- Gold Standards Framework
What people say
Highest standard of care
Safe and happy environment
Friendly and cheerful staff
Delicious meals
Innovative pandemic response
Services
Residential Care
Our residential care provides round-the-clock support for elderly residents requiring daily assistance. Tailored care plans ensure individual needs are met, promoting independence while offering help with personal care, meals, and activities. The service fosters a homely atmosphere, encouraging social interaction and well-being through a vibrant community environment.
Respite Care
Respite care offers temporary stays for individuals needing a break from caregiving or recovering from hospital discharge. Residents enjoy the same amenities as long-term guests, including personalized care, recreational activities, and nutritious meals. This service provides peace of mind for families while ensuring a comfortable, supportive environment for short-term residents.
Palliative Care
Specialist palliative care focuses on comfort and dignity for residents nearing the end of life. Our compassionate team works closely with families to create individualized plans addressing physical, emotional, and spiritual needs. Regular healthcare specialist visits and a serene environment ensure residents receive holistic, respectful care during this sensitive time.
Convalescent Care
Convalescent care aids recovery after illness or surgery, providing a supportive environment for regaining strength. Residents receive tailored rehabilitation support, including mobility assistance and medication management. The service bridges hospital discharge and returning home, offering professional care while promoting independence through gradual recovery programmes.
Dementia Care
Our dementia care combines specialized training with a person-centred approach to support residents living with cognitive decline. Staff deliver individualized care plans addressing unique needs, incorporating memory-stimulating activities and a secure, calming environment. The service prioritizes dignity and comfort, ensuring residents maintain quality of life through compassionate, expert-led support.
Questions
What types of care does Jackman’s Lodge offer?
We provide residential, respite, palliative, convalescent, and dementia care, all tailored to individual needs with personalized care plans.
How are care plans created for residents?
Care plans are developed through a 4-week assessment process, working closely with residents and families to address specific needs and preferences.
Are healthcare professionals available on-site?
Yes, we have regular visits from doctors, dentists, opticians, and therapists, with 24/7 staffing for immediate care needs.
Can family members visit residents?
Family visits are welcome at any time, subject to safety protocols like negative Covid tests to protect residents and staff.
What activities are available for residents?
We offer art classes, quizzes, physical activities, and social events, with a full-time well-being coordinator ensuring varied, engaging programmes.
How is funding for care arranged?
Funding options include local council support or NHS contributions, assessed based on health, dependency, and financial circumstances.
Reviews (3)
Hannah Crane
Jul 27, 2019
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Jackman's Lodge is warm & welcoming & is a home from home for residents, relatives & staff alike. I love working here & consider all the residents & staff as family - working in healthcare is never "just a job", but it really isn't here
Trevor Holmes
Jun 11, 2018
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Staffing nurses were pretty good but main office were very poor,we had queries about my aunties closure and needed answers,i wrote 3 letters hoping for answers,still waiting after a year,her furniture was dumped in an outside shed ,which we weren't told about,until we went to pick it up,there were also money issues,which occured,been to far better homes.with better communication
Beauty Amadi
May 12, 2018
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I have worked in one of your care home in Stokefield, St John's Hill Road, in Woking. I think is one of the best of best I have ever worked and I regreted I left because of distance. However, your profile is very high well done for your awards from CQC amazing