Business Details
16 Years
experience
Emergency
services
Expert Strategic Communications for Education, Care & Charities
Papillon P R is a strategic communications agency dedicated to supporting leaders in education, care, and charitable sectors. With over two decades of experience, we specialise in crisis management, reputation protection, and stakeholder engagement, working collaboratively to deliver tailored communications strategies. Our team combines deep sector knowledge with media expertise to ensure organisations are represented fairly and positively across all platforms. We prioritise ethical practices, maintaining close partnerships with clients to navigate challenges and amplify positive narratives. Our services include media relations, digital communications, content creation, and crisis consultancy, underpinned by a commitment to community-focused values.By staying ahead of industry trends, we help clients connect with their audiences through targeted messaging and innovative campaigns. Our approach is rooted in transparency, with a focus on building long-term trust and delivering measurable impact. We pride ourselves on being an extension of our clients' teams, offering bespoke solutions that align with their unique goals and challenges. With a proven track record in high-stakes environments, we provide the expertise needed to manage complex communications scenarios effectively. Our dedication to excellence has made us a trusted partner for organisations seeking to enhance their visibility and reputation.
Services
Crisis Management
Media Relations
Social Media Strategy
Content Creation
Event Organisation
Communication Audits
Stakeholder Engagement
Brand Journalism
Crisis Training
Digital Campaigns
Details
- Year established: 2010
Highlights and features
- We offer over 20 years of experience in strategic communications for community-focused sectors.
- Our team includes CIPR-accredited crisis communications specialists with proven media expertise.
- We provide tailored solutions combining sector knowledge with innovative digital and media strategies.
- Our collaborative approach ensures clients receive bespoke support aligned with their specific needs.
- We maintain strong media connections to secure impactful coverage and manage reputational challenges.
Associations and certifications
- Chartered Institute of Public Relations
Services
Crisis Management
We develop proactive crisis strategies and provide real-time support to navigate reputational challenges. Our team helps organisations maintain transparency while managing stakeholder expectations during high-pressure situations. With proven methodologies, we ensure consistent messaging across all platforms to safeguard brand integrity.
Media Relations
Our media relations services focus on building connections with journalists to secure impactful coverage. We identify relevant industry opportunities, craft compelling narratives, and position clients as authoritative voices. This approach enhances visibility while maintaining control over brand messaging in both traditional and digital media.
Social Media Strategy
We create tailored social media strategies that align with organisational goals. Our approach combines content planning, audience analysis, and platform-specific tactics to drive engagement. By monitoring trends and sentiment, we ensure consistent brand representation while maximising digital reach across key demographics.
Content Creation
Our content creation focuses on crafting compelling narratives that resonate with target audiences. We produce press releases, blog posts, case studies, and multimedia content that reflect organisational values. This strategic approach builds credibility while supporting long-term brand development through consistent, high-quality messaging.
Event Organisation
We plan and execute events ranging from industry conferences to product launches. Our services include venue coordination, media outreach, and on-site management to ensure maximum exposure. By leveraging established contacts, we create opportunities for meaningful stakeholder interactions that align with strategic communications objectives.
People
Katie Whirledge
Founder/Director
With 20 years in journalism and PR, Katie founded Papillon P R in 2010. She specialises in strategic communications, combining commercial insight with creative problem-solving to support clients across education and care sectors.
Jonathan Boddy
Crisis Communications Partner
A CIPR fellow with two decades of crisis management experience, Jonathan provides expert media training and strategic counsel. His background includes handling high-profile incidents across diverse industries.
Andrea Williams
Account Director
Andrea brings extensive PR and marketing expertise, focusing on storytelling and audience engagement. Her strategic approach ensures clients' key messages resonate effectively with target demographics.
Abi Fairholm
Marketing Project Manager
With 20 years in marketing across public and charitable sectors, Abi specialises in strategic project delivery. She focuses on creating impactful campaigns that align with organisational goals and community needs.
Joanne Mallaber
Account Manager
Jo combines media production experience with PR expertise to highlight client successes. Her background in education and charity sectors informs strategic communications that drive stakeholder engagement.
Questions
What sectors does Papillon specialise in?
We focus on education, care, and charitable organisations, providing tailored communications strategies for these community-driven sectors.
How does Papillon handle crisis communications?
We develop proactive crisis plans and provide real-time support to manage reputational risks while maintaining transparency and stakeholder trust.
Can Papillon help with media relations?
Yes, we leverage strong media connections to secure coverage, manage narratives, and position clients as industry thought leaders.
Do you offer training for in-house teams?
We provide bespoke training in crisis communications, media engagement, and strategic messaging to enhance internal capabilities.
What digital services do you offer?
Our digital expertise includes social media strategy, SEO content, influencer engagement, and targeted online campaigns.
