Business Details
31 Years
experience
Your Trusted Partner for Appliances & Repairs in Evesham
Established in 1995, Abbey Appliances is Evesham's largest independent electrical retailer, renowned for its expertise in home appliances, electrical services, and kitchen solutions. Our team, with an average of 20 years' experience, has earned national awards for exceptional customer service and industry recognition. We pride ourselves on treating customers like family, offering tailored advice and solutions backed by partnerships with leading brands. Our NAPIT-certified electricians ensure safety and compliance, while our kitchen design service provides complete transformations.With a commitment to transparency, reliability, and community, we deliver expert installations, free collections, and nationwide delivery. Our heritage of excellence, combined with a passion for innovation, positions us as a trusted leader in the industry. Every interaction reflects our dedication to quality, from appliance repairs to comprehensive electrical work. We prioritize customer satisfaction through prompt responses, clear communication, and a team ethos that values integrity and professionalism.
Services
Appliances Repairs
Electrical Services
Kitchen Design
Installation Services
Appliance Sales
Dishwasher Repairs
Washing Machine Repairs
Oven Installations
Fridge Freezer Sales
Microwave Repairs
Details
- Year established: 1995
Highlights and features
- Our team has an average of 20 years' experience in the electrical and appliance industry.
- We employ NAPIT-accredited electricians for guaranteed safety and compliance.
- Free collection service for appliance repairs and replacements.
- Award-winning customer service recognized nationally for excellence.
- Expert installations backed by partnerships with leading appliance brands.
Associations and certifications
- NAPIT
What people say
Amazing service
Excellent service
Brilliant Customer Service
Highly recommend
Great service
Services
Appliances Repairs
We offer comprehensive repair services for all major home appliances, including washing machines, dishwashers, ovens, and refrigeration units. Our engineers provide prompt, reliable fixes with clear communication throughout the process. Customers benefit from expert diagnostics and durable solutions tailored to their needs.
Electrical Services
Our NAPIT-certified electricians handle installations, testing, and repairs for residential properties. Services include wiring upgrades, safety inspections, and appliance circuit installations. We ensure compliance with BS7671 standards and provide full documentation for all completed work.
Kitchen Design
We provide full kitchen design and installation services, including Symphony kitchen ranges. Our process includes site visits, 3D planning, and supply of individual components. Customers receive tailored solutions for complete renovations or minor upgrades with expert fitting services.
Appliance Sales
As Evesham's largest independent retailer, we stock major brands including Bosch, Siemens, and Smeg. Our inventory covers cooking appliances, refrigeration units, and small kitchen appliances. Customers receive expert advice and demonstration models in our showroom.
Installation Services
We offer expert installation for all purchased appliances and kitchen units. Our team ensures proper setup, safety compliance, and removal of old equipment. Customers benefit from seamless integration of new appliances with existing home systems.
People
Sam Morris
Director
With over 20 years in the industry, Sam leads our team of experts. He oversees technical operations and ensures our high service standards. Known for his hands-on approach and customer-focused ethos.
Hanna Haines
Managing Director
Hanna manages business strategy and customer relations. Her leadership ensures consistent service quality across all departments. She plays a key role in supplier partnerships and showroom operations.
Andrew Clarke
Electrician
NAPIT-certified electrician with specialist knowledge in appliance circuits. Provides expert installations and safety inspections. Holds current DBS clearance and public liability insurance coverage.
Wendy Jordan
Sales Advisor
Wendy assists customers with product selection and showroom demonstrations. She has extensive knowledge of appliance features and energy efficiency ratings. Provides personalized recommendations based on customer needs.
Stella Hitchcox
Sales & Administration
Stella manages customer inquiries and coordinates service appointments. She ensures smooth communication between clients and technical teams. Handles order processing and after-sales support.
Questions
What services does Abbey Appliances offer?
We provide appliance sales, repairs, electrical services, kitchen design, and installation. Our NAPIT-certified electricians handle all electrical work, and we offer free collection for repairs.
Are your electricians qualified?
Yes, our electricians are NAPIT-certified with public liability insurance up to £5 million. They undergo regular competency assessments and hold current DBS checks.
How quickly can you repair appliances?
We aim to respond within 24 hours. Most repairs are completed within 48-72 hours of initial contact, with emergency diagnostics available during business hours.
Do you offer kitchen design services?
Yes, we provide complete kitchen design and installation using Symphony products. Services include site visits, 3D planning, and supply of individual components for partial upgrades.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cash payments in-store. Financing options are available for purchases over £1,000 through selected partners.
Reviews (4)
Sophie Luxon
Oct 30, 2021
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Just thought I’d put a comment on here to say a big thank you to abbey appliances for their help with getting a new cooker to an elderly lady, who’s a friend of mine. Managed to get her a slot in before delivery date so she could get herself some hot meals. Thanks abbey appliances. For your kindness & good service..
Jennifer Cowie
Oct 24, 2021
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Brilliant service! I was messed about by AO and Abbey Appliances rescued us! I cannot thank them enough! Highly recommend this company.
Angela Voysey
Mar 12, 2021
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Very good service from both the lady on the phone dealing with my enquiry, and from Anthony and Paul who had to come out twice to try and connect the new washing machine. (The first time the hot inlet valve was seized on - sorted out by a plumber). Everyone very cheerful, efficient and accommodating. Thoroughly recommend.
Vikki Fear
Feb 11, 2021
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Great service from Abbey Appliances today. New washing machine installed and old one removed in a very virus safe manner.
