Business Details
Emergency
services
Expert Drainage Solutions for Homes and Businesses in Staines-upon-Thames
Express Drainage Solutions is a non-franchise company serving customers across the South East with tailored drainage solutions. With over two decades of experience in the industry, we pride ourselves on delivering second-to-none service to both residential and commercial clients. Our team of qualified drainage experts utilises the latest technology and innovative techniques, including hydro cutting and CCTV surveys, to ensure efficient and precise solutions. Accredited under Health & Safety standards and certified as a quality-assured company, we prioritise reliability, transparency, and customer satisfaction. Our commitment extends beyond immediate fixes; we conduct regular customer care surveys and quality improvement programmes to maintain our position as an industry leader.We operate with clear and concise quotations, offering no hidden fees or unexpected costs, and stand by our comprehensive aftercare policy. If your drain blocks again within 28 days, well unblock it free of charge. Our emergency services are available 24 hours a day, 7 days a week, with a rapid 60-minute response time. All our work conforms with key legislation, including the Health and Safety Act and the Road and Street Works Act, ensuring the highest quality of workmanship. We offer 5 - 10-year guarantees on our services, reflecting our confidence in the durability and effectiveness of our solutions.
Services
Drain Unblocking
Drain Relining
Flood Solutions
CCTV Drain Surveys
Pump and Tanker Services
Commercial Drainage
Hydro Cutting
Drain Installation
Sustainable Drainage Systems
Flood Risk Assessments
Highlights and features
- 60-minute emergency response time for urgent drainage issues
- Certified, quality-assured company meeting industry standards
- 510-year guarantees on all drainage services
- Clear and concise quotations with no hidden fees
- Comprehensive aftercare if drains block within 28 days
Associations and certifications
- Accredited Health & Safety Contractor
- Certified, Quality Assured Company
What people say
Rapid 60-minute response
Clear and concise quotes
Professional service
Effective aftercare
Reliable flood solutions
Services
Drain Relining
Drain relining offers a non-invasive solution to repair damaged pipes without excavation. Utilising advanced cured-in-place pipe technology, we restore the integrity of drainage systems efficiently. This method is durable, cost-effective, and minimises disruption to your property.
Flood Solutions
Our flood solutions include risk assessments, drainage improvements, and emergency response services. We work to prevent future flooding by designing sustainable systems tailored to your propertys needs. Our team provides rapid extraction and disposal of floodwater to minimise damage.
Hydro Cutting
Hydro cutting uses high-pressure water streams to clear blockages and clean drains thoroughly. This method is precise, environmentally friendly, and effective for both residential and commercial systems. It ensures long-lasting results with minimal disruption.
CCTV Drain Surveys
CCTV surveys identify issues within drainage systems using remote-controlled cameras. This technology enables accurate diagnosis of blockages, cracks, or root intrusion. It supports targeted repairs and preventive maintenance, reducing unnecessary excavation.
Pump and Tanker Services
We provide comprehensive pump and tanker services for liquid waste disposal. Our fleet handles everything from septic tank emptying to floodwater extraction. This ensures safe, compliant removal and disposal of contaminated or non-hazardous waste materials.
People
John Wilson
Managing Director
John Wilson leads Express Drainage Solutions with over 20 years in the drainage industry. He ensures the company maintains high standards of service, innovation, and client satisfaction.
Questions
Do you offer emergency drainage services?
Yes, we provide 24/7 emergency services with a 60-minute response time for urgent drainage issues.
Which areas do you cover?
We serve London, the Home Counties, and surrounding regions including Surrey, Kent, and Hampshire.
Are your quotations free and without obligation?
Yes, we offer free, no-obligation quotes with clear pricing and no hidden fees.
Do you provide aftercare services?
If your drain blocks again within 28 days, we’ll unblock it free of charge.
What guarantees do you offer?
We provide 5–10-year guarantees on our drainage services, reflecting our confidence in quality.
How can I book a service?
Contact our team via phone or our website for a quote, then schedule a site visit at your convenience.
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Reviews (4)
Cho Jo
Jul 19, 2021
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Professional, fast responding and made us feel that they do care about their customer . I hope we wont have any emergency like this anymore , but if so I do recommend this company .
Valentina P.
Apr 13, 2021
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Excellent service provided. Very professional, reliable and organised team, quick to resolve any issues we had, all the drainage works have been completed to an excellent standard.
D. K.
Jan 04, 2020
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I had an awful problem with my drains for a while and I called Express Drainage Solutions. I was so impressed by the prompt, professional yet friendly response. They have excellent service with reasonable quotes and I highly recommend them.
C. W.
Dec 31, 2019
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Fast response. Drain unblocked in about 2 minutes. I dont understand how the charges came to an hour plus VAT. The engineer arrived at 13.10, was ready to go by 13.42 but still charged us the whole hour. They quote you for 60 plus vat which is what we expected to pay.
