Business Details
Emergency
services
Your Trusted GP Practice in Ealing
At 102 The Avenue Surgery, we are committed to delivering exceptional healthcare services tailored to meet the needs of our diverse patient community. Our dedicated team of medical professionals adheres strictly to NHS confidentiality policies and undergoes regular in-house training to ensure the highest standards of care. We offer a comprehensive range of services including chronic disease management, vaccinations, minor surgical procedures, and women's health clinics, all designed to promote preventative care and long-term wellness. Our practice actively engages patients through digital platforms like the NHS App and SystmOnline, enabling seamless access to appointments, prescriptions, and health information.We prioritise patient feedback and continuously refine our processes to enhance accessibility, as evidenced by our successful implementation of video consultations for remote care. Our team's collective experience, combined with a commitment to ongoing professional development, ensures we remain a trusted healthcare provider in Ealing. We maintain transparent communication channels for feedback and complaints, with dedicated management oversight to address concerns promptly and effectively.
Services
Childrens Health
Chronic Diseases
Minor Surgery
Non NHS Work
Sickness Certificate
Vaccinations
Cancer Screening
Mens Health
NHS Health Checks
Planning A Family
Highlights and features
- We offer 24/7 NHS 111 emergency support coordination
- Experienced team with regular in-house professional development
- Digital healthcare access through NHS App and SystmOnline
- Video consultation options for remote patient care
- Comprehensive range of NHS-compliant medical services
What people say
Best GP surgery
Friendly and helpful
Extremely efficient
Timely manner
Services
Vaccinations
We provide comprehensive vaccination services for all age groups, including routine childhood immunizations and adult booster programmes. Our clinic follows NHS guidelines to ensure safe administration and proper documentation. Patients receive clear pre-vaccination advice and post-care instructions to ensure optimal protection against preventable diseases.
Video Consultations
Our digital consultation service enables patients to access medical advice remotely through secure video links. This service maintains clinical confidentiality while providing convenient access to healthcare professionals. We use encrypted platforms to ensure patient data protection and maintain the same clinical standards as in-person consultations.
Chronic Disease Management
We offer specialist management programmes for patients with chronic conditions like diabetes, asthma and hypertension. Our approach combines regular monitoring, patient education and personalised care plans. Our team works closely with specialists to ensure comprehensive management of complex health needs through coordinated care pathways.
People
Sangeeta Kathuria
Practice Manager
Sangeeta Kathuria oversees practice operations with over 15 years' experience in healthcare management. She ensures compliance with NHS standards and leads quality improvement initiatives. Her leadership focuses on patient experience and efficient service delivery.
Questions
What digital services do you offer?
We provide online appointment booking, repeat prescription requests, and health record access through SystmOnline and the NHS App. Video consultations are also available for remote care.
How can I access emergency care?
For life-threatening emergencies call 999. For non-emergency medical advice outside hours, use NHS 111 which operates 24/7 with free access from all phones.
What specialist clinics are available?
We offer chronic disease management, vaccinations, women's health, men's health, and NHS health checks. Our services also include minor surgical procedures and family planning advice.
How do I provide feedback?
Email [email protected] for confidential feedback or formal complaints. We aim to respond to all written complaints within 10 working days through our established complaints procedure.
Reviews (4)
Stephanie Van Stokkom
Jan 26, 2022
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I joined the surgery last week and have been impressed with my experience thus far. The nurse I saw, Melanie, was friendly, professional and caring and took the time to really listen to me and allay my nerves during our appointment. It made such a difference. Today, I had a phone consultation with a pharmacist to review my medication and again, I really felt cared for and listened to. Thank you Anisah and Melanie, Im grateful to have been treated by you both.
Alan G.
Jan 21, 2022
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Great surgery. Good doctors, staff. Responsive. Busy at times during this pandemic but I always get my needs met
Nikita Safonovs
Dec 30, 2021
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I would like to thank all the staff of this practice as we have been registered here for over 3 years now and we always received excellent support. The staff is very friendly and kind and are always willing to help. It is a pleasure to be with this GP as my mother is a recovering sepsis survivor and her health condition has improved significantly due to the help of all the nurses and doctors. I would like to personally thank you for helping my mother and taking care of my own health as well for which I am truly grateful. I am looking forward for a prosperous future of this practice.
Magda Sbai
Dec 22, 2021
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Totally disgraceful encounter with this practice on the phone. Having just moved to this area I promptly registered with the GP and completed all relevant documents as I have newborns between their 8 and 12 week immunisations. I had to chase 4 times on the phone to get registered. When finally registered the receptionist could only offer me an appointment 3 weeks down the line, when I asked for someone clinical to review as this would delay their immunisations he offered me the same date for a telephone clinic appointment! The receptionist then accused me of being innapropriate on the phone...
