Business Details
28 Years
experience
Your Trusted Dog Boarding & Daycare in London
Country Paws has been a trusted provider of premium dog care services in London, Ontario since 1998. Our 70-acre facility combines country charm with modern amenities, offering climate-controlled accommodations across 6,000 square feet. As members of the International Boarding and Pet Services Association, we adhere to industry best practices while maintaining a home-like environment for pets. Our team of 55 dedicated professionals includes certified pet care technicians and animal care graduates who provide personalized attention to every guest. The House, our flagship open-concept facility, features a saltwater pool, agility equipment, and 24/7 supervision. We maintain rigorous safety standards with specialized playgroups, air exchange systems, and secure outdoor play areas.Recognized as Best Kennel in London for three consecutive years, we combine operational excellence with genuine care for animals. Our services cater to diverse needs through multiple suite types, customized play sessions, and specialized care options. Transparency in operations is maintained through daily updates, photo sharing, and clear pricing policies. We demonstrate expertise through our staff's qualifications, facility design, and adherence to vaccination and hygiene protocols. Our commitment to continuous improvement is evidenced by our 2007 Small Business Achievement Award nomination and ongoing investment in facility upgrades.
Services
Boarding
Daycare
Grooming
The House
Trail Walks
Swimming
One on One Sessions
Vaccination Services
Medication Administration
Pet Transportation
Details
- Year established: 1998
Highlights and features
- Established in 1998 with 55 dedicated pet care professionals
- IBPSA-certified facility with climate-controlled 6,000 sq ft accommodations
- 24/7 supervised care in our flagship House facility
- Specialized playgroups matching dogs by size and temperament
- Award-winning service recognized as London's Best Kennel 2021-2023
Associations and certifications
- International Boarding and Pet Services Association
What people say
Super sweet staff
Perfect for separation anxiety
Pictures and video updates
Tired happy dogs
Special needs care
Services
Dog Boarding
Our boarding facilities offer climate-controlled suites with skylight access to covered patios. Guests enjoy outdoor play areas, personalized care from certified technicians, and optional add-on services like trail walks and swimming. The House provides an open-concept environment with 24/7 supervision, agility equipment, and socialization opportunities for discerning canine guests.
Doggie Daycare
Structured playgroups match dogs by size and temperament with supervised rotational outdoor access. Services include treat breaks, specialized play sessions, and optional extras like one-on-one time with staff. The House option provides continuous social interaction in a home-like setting with indoor/outdoor access and dedicated attendants.
Grooming Services
Full-service grooming includes bathing, nail trimming, and haircuts using professional-grade equipment. Additional services feature de-shedding treatments, teeth brushing, and paw pad care. All grooming includes ear cleaning and personalized attention to breed-specific requirements with optional add-on packages for enhanced care.
The House
This open-concept facility offers 24/7 supervised socialization with couches, agility equipment, and themed play areas. Guests enjoy exclusive amenities including a saltwater pool, trampoline, and personalized attention from attendants. Temperament testing ensures appropriate social groupings with reevaluation protocols for continued compatibility.
Specialty Services
Enhance your pet's stay with optional activities including trail walks, swimming sessions, and one-on-one playtime. Seasonal offerings feature Canine Cove access and special treat packages. All additional services can be booked individually or as part of curated packages for extended stays or special occasions.
Questions
What are your check-in and check-out times?
Check-out is at 11:00am daily. Late check-out after 11:00am incurs a 'Stay and Play' fee of £21.99 for kennels or £29.99 for The House.
What vaccinations are required for boarding?
All guests must have current Bordetella (yearly), Distemper (1-3 yearly), and Rabies (1-3 yearly) vaccinations with proof provided before check-in.
Can I tour the facility before booking?
While we don't offer regular tours, you can visit during drop-off/pick-up times to view our facilities and meet staff members.
Do you accommodate special dietary needs?
Yes, we administer medications at £0.75 per dose and allow guests to bring their own food in sealed containers for special dietary requirements.
What payment methods do you accept?
We accept cash, card payments, and 'kisses' as our preferred payment methods for all services rendered.
How do you handle dog socialization?
Dogs are grouped by size and temperament with 24/7 supervision. The House requires prior temperament testing to ensure compatible social groupings.
Reviews (4)
Stephen Vaz
Nov 09, 2021
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Amazing place!. Poppy had so much fun! Highly recommend for boarding services, definitely the biggest space our dog has slept in while boarding. So cool that they have in and out privileges even at night!
April Welbourne
Oct 20, 2021
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To my knowledge they have taken great care n concern for my adopted rescue dog at now 4yrs old. They have been very accommodating. Thank you
Mary Dunn
Sep 08, 2021
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I think they are short staffed and place did not feel clean I bathed my dog before they went and 7 days later they were very smelly and dirty. The young women are very friendly but overall I would not board my dogs again
Heather Stern
Sep 05, 2021
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The staff is amazing at Country Paws. They do an excellent job at grooming. I have an 11 year old German Shepherd, who at time can be a handful but they always manage to get the job done!!! I know my Zeus is safe when at Country Paws!!
