Business Details
21 Years
experience
Award-Winning Dog Grooming in Cheshire
Established in 2005, The Pet Retreat has redefined luxury dog grooming in Cheshire through its two sister salons in Bowdon and Holmes Chapel. Our independently owned salons share a unified commitment to pet health, wellbeing, and stylistic excellence, delivered by fully qualified groomers trained to City & Guilds Level 3 standards or equivalent. We prioritise natural, vegan, and environmentally friendly products like Houndsly and Wildwash shampoos, ensuring every pet receives tailored care. Our bespoke approach includes complimentary consultations to assess coat and skin health, while our purpose-built facilities feature state-of-the-art equipment designed for pet comfort and safety.Recognised as an award-winning business, we combine veterinary oversight with a passion for animal welfare, offering breed-standard cuts, pampering sessions, and aftercare advice to maintain your pet's appearance between visits. With a focus on transparency, we provide clear pricing and maintain a loyal client base through consistent premium service across both locations.
Services
Breed Standard Cuts
Freshen Up Trims
Complimentary Consultations
Cat Grooming
Guinea Pig Grooming
Natural Product Sales
Aftercare Advice
Loyalty Programme
Mobile App Booking
Pampering Sessions
Details
- Year established: 2005
Highlights and features
- We offer City & Guilds Level 3 qualified groomers with veterinary-led safety standards.
- Our bespoke consultations address individual pet coat and skin health needs.
- We use only natural, vegan, and eco-friendly grooming products.
- Two convenient Cheshire locations with purpose-built, pet-friendly facilities.
- Award-winning service combining expertise with a passion for animal wellbeing.
What people say
Exceptionally pleased
Fluffier and softer
Fantastic new haircut
Lovely staff
Immaculate results
Services
Breed Standard Cuts
Our breed-standard cuts adhere to international show regulations, ensuring precision and conformity for competition-ready pets. Using professional-grade tools, we enhance your dog's natural features while maintaining coat health. Ideal for owners seeking championship-level grooming with attention to detail.
Complimentary Consultations
We provide free initial consultations to evaluate your pet's coat, skin condition, and temperament. This allows us to tailor grooming plans to individual needs while discussing preferences. Ensures optimal results through personalised care strategies agreed upon before treatment.
Natural Product Sales
We retail vegan, cruelty-free grooming products from brands like Houndsly and Wildwash. These biodegradable formulas suit sensitive skin while supporting environmental sustainability. Customers receive expert advice on maintaining coat health between professional sessions.
Pampering Sessions
Our pampering packages include spa baths, aromatherapy rinses, and paw pad treatments for complete pet relaxation. Designed to reduce stress through gentle handling techniques, these sessions leave pets feeling refreshed and owners delighted by improved coat condition.
Aftercare Advice
Post-grooming consultations cover brushing techniques, shedding management, and product recommendations for sustained results. We provide practical tips tailored to your pet's coat type, ensuring professional-quality care between appointments.
People
Sophie
Professional Groomer
Specialising in poodle cuts, Sophie brings five years of experience to The Pet Retreat. She prioritises gentle handling techniques for nervous pets and continually updates her skills through advanced grooming workshops.
Aimee Notley
Professional Groomer
Aimee combines technical precision with a love for animal welfare, focusing on skin health assessments during consultations. Her background in veterinary care enhances her ability to identify potential dermatological issues early.
Rachel Smith
Professional Groomer
Rachel specialises in cat grooming, employing calming techniques to ensure feline comfort. With three years at The Pet Retreat, she advocates for stress-free handling methods that prioritise animal wellbeing.
Jasmine Brown
Professional Groomer
Jasmine focuses on guinea pig grooming, offering expert nail clipping and coat maintenance. Her patient approach ensures small animals receive safe, comfortable care in our purpose-built facilities.
Kate Horsfield
Junior Stylist
As a junior stylist, Kate assists with basic trims while completing her City & Guilds Level 3 certification. She demonstrates exceptional patience with senior pets and contributes to our team's continuous learning culture.
Questions
What areas do you serve?
We serve Cheshire and surrounding areas from our two salons in Bowdon and Holmes Chapel.
Do you groom cats and small animals?
Yes, we offer grooming services for cats, guinea pigs, and other small pets alongside dog grooming.
Are your products eco-friendly?
We exclusively use natural, vegan, and environmentally friendly products from brands like Houndsly and Wildwash.
How do I book an appointment?
Book via our website, the Tuft app, or by calling either salon directly during operating hours.
Do you offer aftercare advice?
Yes, we provide tailored aftercare guidance to maintain your pet's grooming results between visits.
Is there parking available?
Our Holmes Chapel salon offers free car parking for convenient drop-offs and collections.
Reviews (6)
Karen Bates
Jul 06, 2021
Report
Positive:Professionalism,Reliability
My dogs are always happy to go in. The girls are lovely and our dogs always come out looking immaculate. Im very happy
My dogs are always happy to go in. The girls are lovely and our dogs always come out looking immaculate. Im very happy
Dee Portland
Jul 03, 2021
Report
Positive:Quality
I was recommended to come to the pet retreat in bowdon by a friend. Im so glad that I brought my puppy here. Sophie was so kind and my puppy was so relaxed going in and coming out again. She looked beautiful and still fluffy. I was worried she would be shaved. Great salon I would highly recommend
I was recommended to come to the pet retreat in bowdon by a friend. Im so glad that I brought my puppy here. Sophie was so kind and my puppy was so relaxed going in and coming out again. She looked beautiful and still fluffy. I was worried she would be shaved. Great salon I would highly recommend
Chris Walsh
Jul 02, 2021
Report
Since visiting the Pet Retreat Bowdon my dog has never looked better. She used to be very anxious when visiting the groomers but is totally relaxed & happy to visit Sophie at the Pet Retreat! Its the loveliest cut shes ever had thanks so much Sophie for making us both happy!
Heather O'Rourke
May 28, 2021
Report
Went to the Bowden shop - Went here once, wouldn't go again. Very rough and quick job of my dog done, cut chunks out of her and very obvious straight chunky cut marks in her feet - I've done a much better job when doing it myself!
Z. D.
May 28, 2021
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
Sophie was really helpful and reassuring when dropping my dog off. I am very happy with the groom I will definitely be back, thanks
Sophie was really helpful and reassuring when dropping my dog off. I am very happy with the groom I will definitely be back, thanks
Wendy Bistacchi
Aug 30, 2020
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
My long haired german shepherd loves his visits to Pet Retreat. They do a fantastic job and he is not easy to groom. Smells and looks fantastic. The staff are lovely and obviously love the dogs. Highly recommend.
My long haired german shepherd loves his visits to Pet Retreat. They do a fantastic job and he is not easy to groom. Smells and looks fantastic. The staff are lovely and obviously love the dogs. Highly recommend.
