Business Details
Emergency
services
Your Trusted Local Locksmith in Epsom, Surrey
Established as a local family-owned business in Epsom, Surrey, About-Turn Locks is led by master locksmith John Brewer, a specialist in UPVC door repairs. We pride ourselves on offering transparent, competitive pricing without the involvement of call centres or third-party agencies. Our services cater to both domestic and commercial properties, with a focus on emergency lockouts, repairs, and security upgrades. With over two decades of experience in the locksmith industry, we combine traditional craftsmanship with modern techniques to deliver reliable, non-destructive entry solutions.Our commitment to the local community is reflected in our five-star service, as evidenced by numerous testimonials praising our punctuality, expertise, and dedication to customer satisfaction. We specialize in UPVC and composite door systems, ensuring optimal security through British Standard-compliant installations and anti-snap cylinder upgrades. As a trusted local alternative to national franchises, we guarantee no hidden fees, fixed pricing, and immediate on-site assistance within 30 minutes of your call.
Services
Emergency Locksmith
UPVC Door Repairs
Lock Installations
Key Cutting
Security Upgrades
Highlights and features
- We are a local family-owned business with over 20 years of experience in locksmith services.
- Our team provides 24/7 emergency response with arrival typically within 30 minutes.
- We guarantee no call-out charges and fixed pricing for all our services.
- Specialists in UPVC and composite door repairs with British Standard compliance.
- Direct communication with the locksmith - no call centres or third-party agencies.
Associations and certifications
- BS 3621
- PAS 3621
What people say
Fast response time
Expert technical knowledge
Competitive pricing
Reliable service
Professional approach
Services
Emergency Locksmith
We provide rapid response for emergency lockout situations across Surrey and South West London. Our certified locksmiths arrive within 30 minutes to offer non-destructive entry solutions for residential and commercial properties. Utilizing advanced techniques, we ensure minimal damage to doors and locks while maintaining security standards. Our 24/7 availability guarantees immediate assistance for urgent access requirements.
UPVC Door Repairs
Specializing in UPVC and composite door systems, we repair and replace multi-point locking mechanisms, hinges, and weather seals. Our technicians address stiff locks, jammed mechanisms, and alignment issues to restore full functionality. We upgrade outdated systems to British Standard-compliant components, ensuring enhanced security and weather resistance for modern properties.
Lock Installations
We install a comprehensive range of security solutions including BS3621-compliant mortice locks, anti-snap cylinders, and multi-point locking systems. Our services cover domestic and commercial properties with options for keyless egress and dual-mode systems. All installations include 12-month parts guarantees and compliance with insurance requirements.
Key Cutting
On-site key cutting services for various lock types including high-security, registered, and patented keys. We provide duplication for standard household keys, garage door remotes, and specialized security keys. Our mobile service ensures immediate replacement for lost or damaged keys without requiring property access.
Security Upgrades
We implement comprehensive security improvements including anti-snap cylinders, hinge bolts, and letterbox restrictors. Our consultations identify vulnerabilities in existing systems and recommend cost-effective enhancements. We specialize in insurance-compliant upgrades and preventative measures against common burglary techniques.
People
John Brewer
Master Locksmith
With over 20 years' experience in the locksmith industry, John Brewer specializes in UPVC door repairs and security solutions. As owner of About-Turn Locks, he combines technical expertise with local knowledge to deliver reliable services across Surrey and South West London.
Questions
Do you offer 24/7 emergency services?
Yes, we provide round-the-clock emergency locksmith services with typical response times under 30 minutes across our service areas.
Are your services insurance compliant?
All our lock installations and security upgrades meet BS3621 standards and comply with insurance requirements for residential and commercial properties.
Can you repair UPVC door locks?
We specialize in UPVC and composite door repairs, including multi-point locking systems, cylinder replacements, and hinge adjustments.
Do you charge call-out fees?
No, we guarantee zero call-out charges with fixed pricing for all our services.
How quickly can you respond to emergencies?
Our typical response time is within 30 minutes for emergency lockouts and security breaches across Surrey and South West London.
Do you provide security consultations?
Yes, we offer free security assessments to identify vulnerabilities and recommend cost-effective upgrades for enhanced property protection.
Reviews (5)
Geoffrey Hunt
May 01, 2021
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Absolutely fantastic service from John on our uPVC doors, which were practically hanging off the wall. We had been concerned we needed to replace the whole doors but John has secured them and gave excellent advice on future management of the issue. John was upfront about the accurate costs and courteous, with no mess left whatsoever. Can't recommend highly enough, thank you!!
Giselle Wearing
Mar 23, 2021
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If I could leave a 6 star review I would. John was extremely professional. He gave us really good advice and really knew what he was talking about. I wouldn't hesitate to recommend him and use him again if I needed to. He doesn't have a call out charge and his prices are really fair . Thank you for your help and your professionalism.
William Brown
Jan 03, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Our front door lock failed (latch was broken) Rang John in the morning and less than an hour later he had fitted a brand new lock. He also changed a defective Chubb deadlock on the same door. Courteous, professional and did an absolutely excellent job. Would recommend highly!!
Our front door lock failed (latch was broken) Rang John in the morning and less than an hour later he had fitted a brand new lock. He also changed a defective Chubb deadlock on the same door. Courteous, professional and did an absolutely excellent job. Would recommend highly!!
Louise Smith
Dec 14, 2020
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Positive:Professionalism,Punctuality
After being locked out at 8pm, by 8.16pm I was back in the house. John was super quick, and also taught me a valuable lesson with security, thank you!
Id highly recommend using him.
After being locked out at 8pm, by 8.16pm I was back in the house. John was super quick, and also taught me a valuable lesson with security, thank you!
Id highly recommend using him.
Amy Hawkes
May 29, 2020
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Positive:Professionalism
Came to my rescue when I couldn't get my front door to close. Super friendly, quick and efficient. Would highly recommend and will use again if I ever need a locksmith. Brilliant!
Came to my rescue when I couldn't get my front door to close. Super friendly, quick and efficient. Would highly recommend and will use again if I ever need a locksmith. Brilliant!
