Business Details
32 Years
experience
Your Trusted Air Cargo Partner for Global Solutions
Established in 1994, Air Logistics has built a global reputation as a leading cargo General Sales & Service Agent (GSSA). With 99 offices across 57 countries and a team of nearly 400 professionals, we specialise in providing tailored air cargo solutions for airlines of all sizes. Our expertise spans sales, marketing, operations, and business intelligence, supported by advanced digital infrastructure and a commitment to continuous IT innovation. We pride ourselves on delivering exceptional customer service, maintaining transparent business models, and reinvesting in our network to ensure cost-effective, revenue-driven partnerships.Our teams combine local market knowledge with global industry insights to address the unique needs of each client, ensuring compliance, reliability, and long-term value. With over $500 million in annual cargo sales and a focus on strategic growth, we remain a trusted partner for airlines seeking operational excellence and expanded market reach.
Services
Sales
Marketing
Operations & Customer Services
Handling & Trucking
Finance & Administration
Business Intelligence
Details
- Year established: 1994
Highlights and features
- We offer 30 years of experience in air cargo management with a global network.
- Our data-driven strategies maximise airline revenue through targeted market analysis.
- We provide 24/7 customer support with fully trained specialists in special cargo.
- Our transparent business models ensure financial reliability and compliance.
- We invest continuously in IT infrastructure and digitalisation for operational efficiency.
Services
Sales
Our experienced sales teams leverage local market expertise and innovative strategies to boost airline revenue. By analysing regional trends and customer demands, we create targeted approaches that enhance market penetration. With a focus on long-term partnerships, we ensure airlines achieve sustainable growth and competitive advantage globally.
Marketing
Dynamic marketing campaigns promote airline brands through digital channels, events, and industry engagement. Our creative strategies include social media, email marketing, and promotional events tailored to cargo needs. This ensures maximum visibility and client retention in competitive airfreight markets worldwide.
Operations & Customer Services
Efficient operations teams deliver high-standard customer service, managing bookings and special cargo requirements seamlessly. Our state-of-the-art systems integrate with airline platforms for real-time accuracy. This ensures smooth handling of logistics, compliance, and client satisfaction across global networks.
Handling & Trucking
We coordinate handling and trucking services with trusted partners to optimise revenue per flight. Our procurement strategies reduce costs while maintaining quality standards. This includes import administration and logistics management, ensuring reliable, cost-effective solutions for airline clients.
Business Intelligence
Advanced analytics tools process data from our quotation platform and industry sources like IATA and Seabury. This informs strategic decisions, pricing models, and market opportunities. Continuous IT investment ensures clients benefit from cutting-edge insights and competitive intelligence.
People
Chris O'Donnell
Managing Director UK
Chris O'Donnell leads Air Logistics's UK operations with over 20 years of air cargo expertise. He focuses on delivering tailored solutions for airlines through strategic sales and customer service excellence.
Stephen Dawkins
Chief Executive Officer
Stephen Dawkins oversees global operations as CEO, driving growth and innovation. With extensive industry experience, he ensures the company maintains its leadership in outsourced cargo solutions and digital transformation.
Robyn Ballard
Marketing Manager
Robyn Ballard spearheads marketing initiatives, combining creativity with data-driven strategies. Her work enhances brand visibility and client engagement through targeted campaigns and industry event participation.
Questions
What services does Air Logistics Group provide for airlines?
We offer sales, marketing, operations, handling, finance, and business intelligence solutions tailored to airline cargo needs.
How does Air Logistics Group support global cargo operations?
With 99 offices in 57 countries, we provide local expertise and a robust network to optimise airline revenue and logistics efficiency.
What makes Air Logistics Group a reliable partner?
We combine 30 years of experience, transparent business models, and continuous IT investment to ensure compliance and operational excellence.
