Business Details
10 Years
experience
Emergency
services
Your Trusted GP Practice in Burnley, Lancashire
Ightenhill Medical Centre has been dedicated to providing quality, patient-centred healthcare since its establishment. Our team of experienced GPs, nurses, and healthcare professionals work collaboratively to deliver comprehensive medical services tailored to individual patient needs. With a focus on preventive care and chronic disease management, we prioritise continuity of care through extended access schemes and digital health solutions.Our practice adheres to strict confidentiality protocols while maintaining compliance with NHS standards and data protection regulations. Through regular CQC inspections and continuous service improvements, we ensure safe, accessible healthcare for the Burnley community.
Services
General Medical Services
Child Immunisations
Travel Vaccinations
Chronic Disease Management
Contraceptive Services
Health Promotion Clinics
Minor Surgery
Smoking Cessation
Care Navigation
Home Visits
Details
- Year established: 2016
Highlights and features
- We offer 20+ years of combined GP experience with specialist training in internal medicine
- Our extended access scheme provides evening and weekend appointments across East Lancashire
- We implement digital health solutions for online bookings and repeat prescriptions
- Our team maintains strict adherence to CQC standards and patient confidentiality protocols
- We provide comprehensive preventive care including targeted lung health checks and vaccinations
What people say
Professional staff
Good accessibility
Comprehensive care
Extended hours
Effective triage
Services
General Medical Services
Our experienced GPs provide comprehensive primary care including diagnosis, treatment, and ongoing management of acute and chronic conditions. We offer same-day appointments for urgent cases and maintain continuity of care through detailed medical records. Patients benefit from extended access through East Lancashire Alliance's evening and weekend clinics.
Child Immunisations
We deliver NHS childhood vaccination programmes following recommended schedules from 8 weeks to 18 years. Our nurses administer routine immunisations against 14 diseases while providing developmental checks and health visitor referrals. We maintain detailed records to ensure timely booster doses and issue vaccination certificates when required.
Travel Vaccinations
The Practice Nurse provides tailored travel health advice and required vaccinations for international destinations. We recommend consultations 4-8 weeks pre-travel to allow immunity development. Non-NHS vaccines are charged according to BMA guidelines, with comprehensive risk assessments for tropical destinations and extended stays.
Chronic Disease Management
We offer structured care programmes for chronic conditions including diabetes, COPD, asthma, and hypertension. Regular monitoring through dedicated clinics ensures optimal control of blood pressure, glucose levels, and respiratory function. Our multidisciplinary approach coordinates care with specialists while focusing on patient education and self-management.
Care Navigation
Trained receptionists help direct patients to the most appropriate healthcare professionals. This system reduces unnecessary GP appointments by signposting to pharmacists, opticians, or self-care resources when appropriate. The service improves access to urgent care while ensuring patients receive timely specialist interventions through proper triage pathways.
People
Dr Anjum S Iqbal
GP Partner
MBBS qualified with MRCP (UK) and specialist diplomas in internal medicine and tropical health. Provides comprehensive primary care with particular interest in chronic disease management and preventive medicine. Leads practice quality improvement initiatives.
Dr A Jawad
GP Partner
MBChB qualified with dual membership of Royal Colleges of Physicians and General Practitioners. Focuses on holistic patient care with expertise in mental health integration and community-based interventions. Actively involved in medical education and training.
Tracy Williams-Walsh
Practice Manager
Responsible for operational management of clinical and administrative services. Oversees compliance with regulatory standards, staff development, and service improvement initiatives. Serves as primary contact for patient feedback and complaints resolution.
Questions
What services does Ightenhill Medical Centre offer?
We provide standard NHS GP services including consultations, chronic disease management, child immunisations, travel health, minor surgery, and contraceptive advice. Extended access available through East Lancashire Alliance.
How do I book an appointment?
Book online via Patient Access, call 01282 500 120 during opening hours, or use our online booking system for same-day or pre-bookable slots.
What are your opening hours?
Monday-Friday 8:00-18:30. Emergency appointments available same-day. Extended evening and weekend clinics through East Lancashire Alliance.
How do I order repeat prescriptions?
Request online via Patient Access, email [email protected], or use our 48-hour postal/fax service. No telephone requests accepted for safety reasons.
What happens during a home visit?
Home visits are for patients unable to attend surgery. Call before 10:00am with medical details. Doctors may provide telephone advice first to determine necessity of physical visit.
How do I access my medical records?
Submit written request to Practice Manager. A £10 administration fee applies for access to records under Data Protection Act 1998.
Reviews (4)
Karina Kraus
Dec 13, 2021
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Very disappointing care. They change telephone appointment times, only for the out of hours service to never phone. When contacting the GP the following day you get told its not their fault and that they have now given your original booked appointment slot to somebody else, so you will have to be booked in for in again. Then you will wait around for the next available appointment in about 3 days time, only for the GP to never phone. They take no responsibility for the mistakes they make and show no compassion. Over 2 weeks and 4 booked appointments later I am still waiting to finally speak to
Dean Canavan
Nov 01, 2021
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Worst doctors I've been to have you waiting nearly an hour with no one else in waiting room and a few doctors on shift and when seen don't get enough time feels like the doctor wants rid of you ASAP think it's Disgusting.
Danielle Lynch
Aug 28, 2021
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After visiting the surgery this morning Im absolutely astounded at the rudeness thats just been thrown at us. We couldnt speak or voice our concerns and where just shouted at, like some kind of idiot. After reading the surgerys mission statement, stating they provide person centred care and stating they listen to patient concerns, This is absolutely not the case.
Ross Mansion
May 23, 2020
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As far as NHS GP surgeries go I'd say it's not too bad at all. I've seen Dr Iqbal the partner and a locum Dr Muzzifer both face to face and Dr Jawad a long term locum face to face and spoken to him on the phone. Always sorted out the issue I went to them about. Practice nurse friendly as well. Because I have a southern accent, one of the receptionists recognises my voice when I call up and is always friendly and addresses me by my sir name. Up here people think waiting 3 days for a routine appointment is a long wait but where I'm from you can wait up to a month. Here the wait is usually maximum
