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Your Trusted Coffee Partner in Milton Keynes
UCC Coffee has been delivering the Total Coffee Solution for over two decades, combining global expertise with local market knowledge. As part of the UCC Groupestablished in Japan in 1933we leverage 90 years of industry leadership to provide tailored coffee experiences for foodservice, hospitality, and retail sectors. Our approach integrates award-winning coffee brands, private label solutions, and world-class equipment with data-driven training and maintenance. Backed by a network of 1,500 experts across Europe and 160+ specialist engineers, we ensure consistent quality through our 8-point COFFEEWORKS programme. Our heritage in Japanese craftsmanship informs every aspect of our operations, from sustainable sourcing to innovative capsule production at our Valence Centre of Excellence.We prioritise partnership-driven relationships, offering scalable solutions that align with clients' commercial goals while maintaining rigorous quality control across 11 BRC-approved roasteries. Our commitment to environmental responsibility is demonstrated through Rainforest Alliance certifications and conservation initiatives like the Grand Caf sustainability mission. With national coverage and European-wide infrastructure, we support businesses from single sites to international chains, ensuring coffee excellence through technical support, telemetry systems, and proactive service packages.
Services
Private Label Coffee
Commercial Coffee Machines
COFFEEWORKS Training
Equipment Maintenance
Coffee Branding
Capsule Production
Market Insights
Sustainability Solutions
Telemetry Systems
Barista Training
Highlights and features
- We offer 20+ years of UK coffee market expertise with global infrastructure support
- Our 8-point COFFEEWORKS programme ensures consistent coffee quality across multiple sites
- 160+ specialist engineers provide rapid technical support and preventative maintenance
- 11 BRC-approved roasteries guarantee supply chain resilience and quality control
- Rainforest Alliance certified sustainable coffee solutions with traceability to origin
Services
Private Label Coffee
We create bespoke coffee blends tailored to your brand's requirements, offering complete control over taste profiles and packaging design. Our Geneva-based buying team ensures optimal sourcing while maintaining 100% traceability to origin. With production capabilities across 11 European roasteries, we guarantee consistent quality and supply resilience for businesses requiring minimum monthly volumes of one tonne.
Commercial Coffee Machines
Our range includes traditional, semi-automatic, and super-automatic machines from leading manufacturers like Thermoplan and Nuova Simonelli. Backed by technical support from 160+ engineers, our equipment selection ensures optimal performance for businesses of all sizes. We offer tailored solutions from single-site operations to large estate rollouts, supported by preventative maintenance packages and rapid-response repair services.
COFFEEWORKS Training
This data-driven programme combines on-site workshops with digital resources to maintain coffee excellence across multiple locations. Our SCA-accredited trainers deliver practical courses covering equipment operation, milk texturing, and workflow efficiency. The 8-point system includes performance dashboards and spot training to address specific operational challenges identified through regular coffee excellence checks.
Equipment Maintenance
Our Safe Contractor-approved engineers provide 24/7 reactive and preventative maintenance across the UK. The service includes filter replacements, deep cleaning, and equipment diagnostics using smart telemetry systems. With a dedicated Milton Keynes workshop for complex repairs, we ensure 99% equipment availability through tiered service packages matching different business requirements.
Coffee Branding
We create distinctive coffee brands with custom packaging, naming, and visual identity aligned with client market positioning. Our design process incorporates consumer trend analysis and market research to develop offerings that stand out in retail or hospitality environments. The service includes ongoing support for brand evolution based on consumer response data.
Questions
What is the minimum order quantity for private label coffee?
Our minimum order for private label coffee is one tonne of green beans per month based on a 12-month contract.
Do you offer technical support for coffee machines?
Yes, we provide 24/7 technical support with 160+ specialist engineers and a dedicated Milton Keynes workshop for equipment repairs.
Can you help develop a custom coffee brand?
We offer complete brand development services including naming, packaging design, and market positioning tailored to your business needs.
Are your coffee solutions sustainable?
Yes, we offer Rainforest Alliance certified coffees and support conservation initiatives through brands like Grand Caf.
Do you provide coffee training for staff?
Our COFFEEWORKS programme includes SCA-accredited training courses and on-site workshops to maintain consistent coffee quality.
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Reviews (6)
Petra Kovacs
Jan 16, 2021
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Have to call them in a monthly basis because every time they come out to fix something, it breaks again....
Jade Graham
Aug 02, 2020
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Never had an issue with them in the 3 years weve used their machine. Their technician, Justin, travels a long distance to attend our machine. He's lovely and professional. Very helpful in both person and on the phone. Highly recommend.
Steve McQueen
Jan 10, 2019
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Not a customer, but was harassed by one of their drivers on the motorway recently. Horrible driving, especially unprofessional when in a company vehicle.
Julie Wesley
Jan 08, 2018
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Paid for next day delivery 4 working days ago still cannot get a tracking number out of them and still no parts for my machine
Jay A.
Jun 09, 2017
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Terrible after sales service. If you buy a machine you need to buy the tablets from UCC, which is fine but they never arrive after being ordered, and never an apology either. Avoid.
Julia Cox
Nov 06, 2015
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The product this company sells is of decent quality at a reasonable price. However, their staff are rude, and on three occasions now they have either lost my order, lost my payment and on all occasions failed to deliver at the time promised.
