Business Details
43 Years
experience
Emergency
services
Trusted Senior Care in Shotton, Flintshire
Established in 1983, Hollybank Residential Care Home has been dedicated to providing high-quality, family-style care for older people in a traditional homely setting. Our services include long-stay residential care, respite care, day care, and convalescent support, all designed to meet physical, emotional, and social needs. With a compassionate team available round the clock, we foster a welcoming 'home from home' environment where residents feel safe, valued, and integral. Our open visiting policy encourages family involvement, enhancing wellbeing through shared experiences.Accredited by Flintshire Social Services and registered with the Care Inspectorate Wales, we combine decades of expertise with personalized care plans to ensure residents thrive. Our activities programme, tailored to individual interests, promotes engagement and joy, while regular resident committee meetings ensure voices are heard. For over 40 years, we have maintained an excellent reputation for professionalism, cleanliness, and a commitment to dignity, making Hollybank a trusted choice for families seeking reliable senior care.
Services
Residential Care
Respite Care
Day Care
Convalescent Care
Activities Programme
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience in senior residential care.
- Our person-centred approach tailors care to individual needs.
- 24/7 compassionate team ensures residents' safety and comfort.
- Homely environment with engaging activities and open visiting.
- Accredited by Flintshire Social Services and Care Inspectorate Wales.
Associations and certifications
- Flintshire Social Services
- Care Inspectorate Wales
What people say
Caring staff
Homely environment
Engaging activities
Excellent support
Well-maintained facilities
Services
Residential Care
Our residential care provides permanent support for older people requiring daily assistance in a warm, family-style environment. Residents enjoy personalized routines, nutritious meals, and access to communal spaces. With 24/7 professional care, we ensure safety, dignity, and social engagement through tailored activities and regular health assessments.
Respite Care
Respite care offers temporary support for carers needing a break or individuals recovering from illness. We provide flexible stays with full access to our facilities, including meals, activities, and personal care. This service ensures continuity of care while giving families peace of mind through a supportive, stress-free environment.
Day Care
Our day care service offers structured daytime support from morning until 5pm, with flexible hours. Participants enjoy hot meals, social activities, and personal care in a welcoming setting. This service promotes independence and community engagement while providing caregivers with reliable daytime respite and professional oversight.
Convalescent Care
Convalescent care assists individuals recovering from surgery, illness, or injury through specialized rehabilitation. Our team provides tailored support to regain strength and confidence, including physiotherapy assistance and monitored recovery plans. This service bridges hospital discharge and independent living, ensuring a smooth transition back to home environments.
Activities Programme
The activities programme includes music, arts, gardening, and outings designed to stimulate physical and cognitive health. Residents participate in group games, themed events, and exercise sessions tailored to their interests. This service enhances wellbeing by fostering social connections and maintaining hobbies in a joyful, inclusive atmosphere.
People
Manpreet Sangha
Responsible Individual
Manpreet oversees operations with a Masters in Economics from LSE and Level 4/5 Health and Social Care qualifications. Former HSBC consultant, he joined Hollybank in 2022 to combine financial expertise with compassionate care leadership.
Debbie Hayes
Manager
Debbie manages daily operations with NVQ Level 3 and 5 qualifications in care leadership. With 16 years in the sector, she transitioned from domiciliary care to Hollybank, prioritizing person-centred practices and staff development to maintain high care standards.
Beverley Ellis
Deputy Manager
Beverley, with 30 years' experience, leads deputy operations and holds NVQ Level 3 in Health & Social Care. Recognized as Carer of the Year finalist, she focuses on resident dignity and staff mentorship, ensuring compassionate care delivery across all services.
Questions
What services does Hollybank offer?
We provide residential, respite, day, and convalescent care for older adults, alongside a tailored activities programme in a homely environment.
Is Hollybank accredited by official bodies?
Yes, we are registered with the Care Inspectorate Wales and approved by Flintshire Social Services as a trusted care provider.
Can families visit residents anytime?
We have an open visiting policy, encouraging family involvement to enhance residents' wellbeing and maintain strong personal connections.
How does emergency respite care work?
Emergency respite is available for urgent caregiver relief. Our team assesses needs promptly and provides immediate, compassionate care to ensure continuity and safety.
What activities are available for residents?
Residents enjoy music, arts, gardening, exercise sessions, and outings. Our activities coordinator plans events like bingo, themed days, and local trips to keep everyone engaged.
Reviews (1)
Margaret Barlow
Dec 25, 2019
Report
My Auntie was a resident at Hollybank for 6 years, the care they give is second to none. A caring family run home, I was able to relax knowing that my Auntie was in safe hands.
