Business Details
Luxury Hotel in London | Phoenix Hotel
The Phoenix Hotel London is a newly refurbished 125-bedroom establishment located in the heart of Notting Hill, offering comfortable accommodation for business and leisure travellers. Our hotel provides easy access to major attractions including Hyde Park, Kensington Palace, and Notting Hill, with Queensway and Bayswater Underground stations just minutes away. We offer a range of room types including single, double, executive, and family rooms, all featuring modern amenities such as flat-screen televisions, tea and coffee making facilities, and en-suite bathrooms.Guests booking directly benefit from our Best Rate Guarantee, complimentary room upgrades subject to availability, and exclusive app-based services for contactless check-in and guest information. Strategically located near Paddington Station, we provide convenient connections to Heathrow Airport and central London landmarks, ensuring a seamless experience for our visitors.
Services
Single Rooms
Executive Rooms
Standard Rooms
Family Rooms
Contactless Check-in
Breakfast Service
Bar Facilities
24/7 Reception
Highlights and features
- We guarantee the best rates when booking directly through our website.
- We offer complimentary room upgrades subject to availability for direct bookings.
- Our new app provides contactless check-in and exclusive guest services.
- We operate 24/7 to accommodate guest needs at any time.
- We provide unparalleled access to London's top attractions within walking distance.
What people say
Prime location
Clean rooms
Friendly staff
Good value
Excellent service
Services
Single Rooms
Our single rooms provide compact yet comfortable accommodation for business travellers or short stays. Each room features a 3ft single bed, en-suite bathroom with shower, and modern amenities including flat-screen television and tea/coffee facilities. Designed for efficiency without compromising comfort.
Executive Rooms
Executive rooms offer enhanced space and upgraded amenities for discerning guests. Featuring 5ft king beds in double rooms and larger twin configurations, these rooms include en-suite bathrooms with bath/shower combinations. Ideal for those seeking additional comfort during their London stay.
Family Rooms
Family rooms accommodate groups of 3-4 guests with flexible bedding arrangements. Rooms feature 3-4 single beds and en-suite bathrooms with bath/shower facilities. Perfect for families or small groups exploring London's attractions together while maintaining privacy.
Contactless Check-in
Our mobile app enables pre-check-in forms, room selection, and digital key access. Guests receive exclusive app offers and real-time information about hotel services, breakfast options, and local attractions, streamlining their arrival experience without physical check-in formalities.
24/7 Reception
Our reception team operates continuously to assist guests with arrivals, room service requests, and local recommendations. Whether addressing maintenance issues at night or providing travel advice at dawn, we ensure uninterrupted support for all guest needs.
Questions
Does Phoenix Hotel offer airport transfer services?
While we don't provide direct transfers, Paddington Station with Heathrow Express access is 5 minutes from our hotel. Taxis and ride-shares are readily available outside the hotel.
What room types are available at Phoenix Hotel?
We offer single, executive single, standard double/twin, executive double/twin, and family rooms accommodating 3-4 guests with flexible bedding configurations.
Is breakfast included in room rates?
Breakfast is not included in standard rates but is available through our on-site restaurant. Special packages may include breakfast - check current offers for details.
Can I access hotel facilities if staying at the sister property?
Yes, Kensington Gardens Hotel guests enjoy full access to Phoenix Hotel's amenities including restaurant, bar, and fitness facilities during their stay.
What payment methods does Phoenix Hotel accept?
We accept major credit cards including Visa, Mastercard, and American Express for room bookings and on-site purchases. Contactless payments are available at all service points.
Does Phoenix Hotel have event hosting capabilities?
While we don't have dedicated event spaces, our family rooms and proximity to conference venues like Kensington Conference Centre make us suitable for small business groups.
Reviews (5)
Wait For It & Try Not To Laugh
Dec 07, 2021
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Best hotel ever! The personal is very nice and extremely helpful, and the breakfast is delicious. The location is excellent. It is very close to Hyde Park, and many other places that are a must-see in London. I would recommend it to anyone.
Mark Hobson
Dec 05, 2021
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My regular stay whenever in London.The location couldn't be better, always such welcoming and friendly staff and really helpful and professional. The hotel has the feeling of a safe haven of peace amongst the chaos of London. Excellent clean rooms with ensuite and a great breakfast included.
Natalie Concannon
Oct 21, 2021
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Lovely Hotel, great location! Highly recommend! We all thought this is a great hotel, the staff were all very nice, couldn't do enough to help us. We particularly liked the room for 3 people which had the third bed up some stairs which was great for privacy and made the room seem bigger. It's lovely to be able to have a proper bath when on holiday instead of just showers. We enjoyed the cooked breakfast as well, it came out quickly and set us up for the day! We will be back next time we need a hotel in London :D
David Wilson
Oct 19, 2021
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Clean room with decent sized TV, shower hot and powerful, friendly helpful staff, fantastic breakfast choices. Good location for tube station. Will definitely comeback next year.
Susan K.
Feb 18, 2020
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By far, the worst hotel I've ever stayed in. It was selected by the travel agency. Had I known this was the hotel chosen for the trip, I would not have booked the trip after visiting the hotel web site and looking at the photos. Rooms are extremely small. The bathroom door couldn't be opened all the way because it hit the bed. Getting in and out of the tub/shower was dangerous as the tub was high and there was no grab bar. There was only ceiling lights and no table lamps, as there were no tables. The night light by the bed didn't provide any lighting - no bulb? One desk chair, which
