Business Details
50+ Years
experience
Your Trusted NHS GP Practice in Exeter
Mount Pleasant Health Centre has been serving the Exeter community since its purpose-built establishment in 1973. Through periodic expansions and improvements led by our dedicated partners, we provide comprehensive NHS-contracted healthcare services to patients across Devon. Our practice welcomes new patients and prioritises patient-centred care, offering consultations with GPs, nursing staff, and support teams to address individual healthcare needs. With a focus on preventive care and chronic disease management, we deliver services including vaccinations, cancer screenings, and NHS health checks. Our experienced medical professionals, including 14 GPs, work collaboratively to ensure high-quality care while maintaining transparency about earnings and operational practices.We utilise modern digital tools like the NHS App to enhance patient access to medical records, prescriptions, and appointment booking. Committed to community health, we also support carers through partnerships with local organisations and provide educational resources on sexual health, mental wellbeing, and long-term condition management. Our practice maintains strict data protection standards and operates with full transparency regarding service limitations and patient responsibilities.
Services
GP Appointments
Vaccinations
Cancer Screening
NHS Health Checks
Carer Support
Sexual Health Services
Prescription Management
Medical Reports
Sick Notes
AAA Screening
Details
- Year established: 1973
Highlights and features
- We offer comprehensive NHS primary care services from experienced GPs and medical professionals
- Our practice provides both in-person and digital healthcare solutions through the NHS App
- We deliver specialised services including cancer screening, vaccinations, and carer support
- Our team maintains transparency about medical earnings and operational practices
- We combine 50+ years of local healthcare experience with modern digital capabilities
Services
GP Appointments
Our experienced GPs provide comprehensive medical consultations for patients of all ages. Services include diagnosis, treatment planning, chronic disease management, and health advice. Appointments can be booked in person, by phone, or through our online system. We prioritise urgent cases while maintaining regular access for routine care.
Vaccinations
We offer routine childhood and adult immunisations including annual flu vaccines. Our vaccination programme follows NHS guidelines to protect against preventable diseases. Patients receive appropriate appointments for scheduled vaccinations, with additional seasonal clinics available for flu and COVID-19 immunisations as required.
Cancer Screening
Our practice provides NHS cancer screening programmes for cervical, breast, and bowel cancers. We send automatic invitations for eligible patients and offer PSA tests for prostate cancer assessment. Screening intervals follow national guidelines, with follow-up arrangements for abnormal results through specialist referral pathways.
Carer Support
We support unpaid carers through partnerships with Devon Carers, offering extended appointment times and practical assistance. Our carer-friendly practice provides access to support groups, respite information, and emergency planning resources. Patients can register as carers through our confidential referral system to access tailored support services.
NHS Health Checks
We deliver free NHS Health Checks for adults aged 40-74 to assess cardiovascular risk. These comprehensive assessments identify early signs of heart disease, diabetes, and stroke risk factors. Patients receive personalised advice on lifestyle modifications and medical interventions to reduce long-term health risks through our preventive care programme.
Questions
What services does Mount Pleasant Health Centre offer?
We provide NHS general practice services including GP consultations, vaccinations, cancer screenings, chronic disease management, and carer support. Our full range includes over 10 core medical services.
How can I book an appointment?
Book appointments through our website, by phone at 01392 255722, or in person during opening hours. We offer online booking via the NHS App for convenience.
What are your opening hours?
We're open Monday to Friday 8:30am-6:00pm. The practice is closed on weekends and standard bank holidays.
How do I access my medical records?
Access records through the NHS App or SystmOnline. New users need to contact our reception team for registration details and security verification.
Can I get emergency medical help?
For emergencies, call 999 immediately. For non-urgent out-of-hours care, contact NHS 111 when the practice is closed.
Do you offer online prescription services?
Yes, order repeat prescriptions through the NHS App or SystmOnline. Patients can nominate a pharmacy for collection through our digital systems.
Reviews (7)
Ads B.
Jan 19, 2022
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There isn't 1 GP that believes a word a younger person says, your always fobbed off. Your an inconvenience you them. How dare you go to see your GP with an illness, they are much to busy for you, it's just blah blah blah. Your GP isn't actually your GP, you might get to see a doctor so long as you take up more than 5 minutes of their time. Disgusting arrogance. The NHS has now got to the point of complete failure.
Aneta Kwiatkowska
Jan 10, 2022
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No words can describe how bad this surgery is. My friend is registered with this surgery. She suffered back injury six months ago and is in constant pain. In this time she have seen doctor only once - junior doctor. From acute pain and injury she is now in chronic pain. No scans have been done. Only remedy - pain relief. Decision about referral to do any tests or scans was left to physiotherapist - which she finally saw after five months. Decision to make steroid injection was made without any supporting test or scans. Everything is blamed onto COVID now, but during summer months there was no big
Lorna Crook
Dec 23, 2021
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Staff were wonderfully friendly, very accommodating of my disability and always able to listen. Excellent service online and off.
Cathy McGarvey
Dec 15, 2021
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I had some rather worrying symptoms which were picked up by the GP who arranged for an urgent appointment at the hospital. Fortunately nothing serious but I commend the staff at the Health Centre for their timely attention and considerate support.
Brian Cooper
Nov 23, 2021
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4th november phoned in for appointment for covid booster vaccine and was given 12th november at 11.55am, when i turned up the receptionist said she could find no appointment for me and when i asked if i could get another date she was very abrupt and said no we don't have any free dates and she doesnt know when they will and i was asked to leave so she could deal with another patient, not the type of attitude i expect from this surgery.
Daniel
Nov 16, 2021
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Absurdily incompent. Here's a hilarious example. I was planning on doing a charity fund raiser for the NHS which required a signed health certificate from the doctor. A single signature. I handed them the forms, wait a week, then am asked to pick them up... Only to find a sticky note saying they won't sign the form and that I'd need to find a private doctor. The paperwork was entirely basic and just an administrative hoop. I will now dump the NHS as the charity of choice as they are not fit for purpose and an absolute joke. I can't believe I clapped for these people last year. On a medical front
Evelyn Lee
Nov 15, 2021
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After switching surgeries the realisation of how dreadful mount pleasant health centre really is was validated. My experience was one of disregard and endless mistakes of both diagnosis and prescription orders. What has taken eleven years to figure out at mount pleasant health centre has taken southernhay house surgery practice two months since registering. I wish Id left much sooner.
