Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Office Technology Solutions
Since 1999, we have empowered businesses through innovative technology solutions, specialising in managed print services, VoIP systems, and business automation. Our mission is to simplify technology, enabling clients to focus on core operations while we deliver seamless, reliable, and cost-effective solutions. With over two decades of experience, we have supported 500+ businesses nationwide, managing 1,500+ devices and achieving a 99% client retention rate. Our core values of integrity, exceptional service, and sustainability drive every partnership, ensuring transparent practices, proactive support, and eco-friendly solutions. Clients report an average 23% efficiency lift within six months of adopting our services, with on-site support available within 3 hours for critical issues.Trusted by organisations across sectors, we combine industry-leading technology with UK-based expertise to deliver measurable results. Our journey from document solutions to digital transformation reflects our commitment to evolving with client needs, integrating AI and emerging technologies to future-proof businesses. We prioritise client satisfaction through tailored solutions, clear pricing, and a dedication to long-term partnerships, ensuring technology remains intuitive and empowering.
Services
Managed Print Services
VoIP & Telephony
Business Automation
Visual Solutions
Broadband Solutions
Mobile Solutions
Details
- Year established: 1999
Highlights and features
- We deliver a 23% average efficiency lift within six months of implementation.
- Our on-site support responds within 3 hours for critical issues.
- We provide proactive UK-based support with no hidden fees.
- Our solutions reduce print costs while enhancing document security.
- We combine 25+ years of industry experience with tailored technology integration.
What people say
23% efficiency lift
Excellent customer service
Prompt support
Cost-effective solutions
Reliable equipment
Services
Managed Print Services
Our managed print services reduce costs and improve efficiency by optimising document workflows. We provide secure, scalable solutions with proactive maintenance and supply management. Clients benefit from reduced downtime, enhanced security, and measurable cost savings through tailored print fleet strategies.
VoIP & Telephony
Modern VoIP solutions offer advanced communication features with flexible scalability. Our systems integrate seamlessly with business operations, providing reliable connectivity and UK-based support. Enhanced functionality includes call routing, conferencing, and unified communications for improved collaboration.
Business Process Automation
Digitise paperwork and automate workflows to boost productivity. Our solutions integrate with existing tools, reducing manual tasks and errors. Clients achieve faster processing times, improved compliance, and streamlined operations across departments like HR and finance.
Visual Solutions
Interactive displays and digital signage enhance engagement in education and care settings. Our solutions combine intuitive technology with security features, supporting collaborative learning and effective communication in nurseries, schools, and healthcare facilities.
Broadband Solutions
High-speed broadband solutions ensure reliable connectivity with service level agreements. We provide scalable options tailored to business size and requirements, including dedicated lines and failover systems to maintain uninterrupted operations.
People
Peter Thompson
Managing Director
Leading The Zero Group since 1999, Peter drives strategic growth and innovation. With 25+ years in office technology, he focuses on delivering client-centric solutions that combine cutting-edge technology with operational efficiency.
Stewart Yole
Sales Director
Stewart oversees sales strategy and client relationships. His expertise in technology solutions ensures businesses receive tailored recommendations aligned with their operational goals and budget requirements.
Michael Owen
Technical Director
Michael leads technical implementation and support. With extensive experience in IT infrastructure, he ensures seamless integration of print, communication, and automation systems across diverse industries.
Craig Williams
Field Service Director
Craig manages on-site support operations. His team provides rapid response for installations and maintenance, ensuring minimal disruption to client workflows with a 3-hour critical issue resolution guarantee.
Sophie Randell
Company Secretary
Sophie oversees administrative and compliance operations. Her organisational expertise ensures smooth internal processes and adherence to governance standards across The Zero Group's operations.
Questions
What office technology solutions do you offer?
We provide managed print services, VoIP systems, business automation, visual solutions, broadband, and mobile solutions tailored to business needs.
How do your managed print services reduce costs?
Our solutions optimise print fleets, reduce waste, and include proactive maintenance to lower consumables and downtime expenses.
Do you support businesses outside Cheshire?
Yes, we serve organisations nationwide with UK-based support and nationwide service coverage.
What response time do you guarantee for technical issues?
We provide on-site support within 3 hours for critical issues affecting business operations.
Can I integrate your solutions with existing IT systems?
Our team ensures seamless integration with current infrastructure, including ERP and CRM platforms.
How do you ensure service reliability?
We use industry-leading technology, proactive maintenance, and 25+ years of expertise to guarantee dependable solutions.
Reviews (2)
Katie Jones
Jul 26, 2021
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We have had a Zero printer for a number of years. Great customer service, quick response to queries and problems. We have never had to wait or chase for any consumables or services.
James Dp
Jan 02, 2020
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We have been with Peter at zero now for over 5 years. We moved from a large corporate provider that just didnt meet our expectations. The machines provided by Peter produced a print quality that the other manufacturers simply could not match, at a better price and with considerably better service. Working with a company like zero, you know you always have a local person at the end of the phone for any problems you might get. When anything goes wrong, they are round to fix it very quickly as we rely heavily on our machines. They are no nonsense, no hidden fees and true to their word. I would
