Business Details
27 Years
experience
Emergency
services
Your Strategic IT Partner in Stafford
Established in 1999, Simplex Solutions has built a reputation as a trusted provider of specialist IT, internet, and procurement services for businesses of all sizes across the UK. Our technical expertise spans cloud and on-premise technologies, connectivity solutions, and comprehensive IT support tailored to individual client requirements. With a management team rooted in technical backgrounds, we prioritise enterprise-grade infrastructure and first-class support to ensure business continuity. Our vendor-agnostic approach allows us to deliver balanced hybrid cloud environments, combining security and scalability with cost-effective solutions. Backed by certifications and partnerships with industry leaders like 3CX, ESET, and Veeam, we provide end-to-end IT management, from structured cabling to disaster recovery.Our commitment to in-house expertise ensures rapid response times and bespoke support packages, eliminating outsourcing or rebranded services. Clients benefit from 24/7 monitoring, proactive maintenance, and a proven track record of resolving complex IT challenges, as evidenced by long-term partnerships exceeding 15 years. We specialise in transforming IT infrastructure to align with evolving business needs while maintaining strict compliance with data protection standards. Our strategic focus on client-centric solutions has earned recognition from organisations like Harris Holdings and Tungate Group, who highlight our technical proficiency and service excellence. Headquartered in Stafford, we serve clients nationwide, combining localised support with national reach to deliver reliable, future-proof IT strategies.
Services
IT Support
Connectivity Solutions
Cloud Services
Disaster Recovery
Network Security
Details
- Year established: 1999
Highlights and features
- We offer 24 years of specialist IT experience across cloud and on-premise technologies
- Our in-house technical team provides enterprise-grade solutions for SMEs
- Bespoke support packages tailored to individual business requirements
- Certified partners with 3CX, ESET, and Veeam for advanced IT solutions
- Proven disaster recovery using 3-2-1 backup methodology with hot site availability
What people say
Excellent support
Fast response
Professional approach
Essential partner
Pleasure to work with
Services
IT Support
Bespoke IT support packages tailored to individual business needs, offering 24/7 monitoring and rapid response times. Our in-house engineers provide first-line and advanced technical support for cloud, hybrid, and on-premise systems. With 24 years of experience, we ensure seamless operation of critical IT infrastructure, including server management, security updates, and disaster recovery planning.
Connectivity Solutions
Comprehensive connectivity services including structured cabling, FTTP, and managed firewalls. We design high-performance networks for multi-site enterprises, ensuring reliable connectivity through load-balanced broadband and uncontested leased lines. Our solutions optimise bandwidth for VoIP and cloud applications while maintaining enterprise-grade security and scalability across wired and wireless environments.
Cloud Services
Cloud migration and hybrid environment management using Microsoft Azure and AWS technologies. We assess business requirements to implement cost-effective cloud solutions balancing security with scalability. Services include hosted Exchange, email filtering with Exclaimer, and Veeam-powered backup systems, ensuring data protection and compliance with GDPR standards through secure, monitored infrastructure.
Disaster Recovery
Disaster recovery solutions using 3-2-1 backup methodology with offsite storage in secure repositories. We prioritise critical systems for rapid restoration, offering standby virtual platforms to maintain operations during hardware failures. Our approach includes regular backup testing and tailored recovery plans to minimise downtime and ensure business continuity for multi-site organisations.
Network Security
Advanced network security solutions featuring ESET Endpoint Antivirus and managed firewall services. We implement multi-layered protection against ransomware, phishing, and DDoS attacks while ensuring compliance with data protection regulations. Services include threat management, secure remote access configurations, and email security solutions to safeguard sensitive business communications and infrastructure.
People
Andrew Glyn-Mills
Commercial Director
With a background in IT sales and web development, Andrew has led business growth at Simplex since 2004. He focuses on strategic partnerships and client acquisition while maintaining a customer-centric approach to decision-making.
Craig Joyner
Technical Director
Founder of Simplex in 2000, Craig oversees technical strategy with extensive experience in enterprise IT. He specialises in transforming organic IT systems into structured, scalable solutions that deliver measurable business benefits for clients.
Questions
What IT services does Simplex Solutions offer?
We provide IT support, cloud solutions, connectivity infrastructure, network security, and disaster recovery tailored to UK businesses of all sizes.
Do you support existing in-house IT teams?
Yes, we complement internal IT departments with specialist skills and 24/7 monitoring while working within your existing processes and budgets.
Which areas do you cover?
We serve clients nationwide across the UK including Staffordshire, Yorkshire, Essex, and Hampshire with localised support available.
How quickly do you respond to support requests?
Our SLAs include next business day support as standard with optional 24/7 emergency response for critical IT issues.
Are your IT solutions scalable for growing businesses?
Yes, we design flexible hybrid cloud environments and infrastructure that scale with your business requirements and technological advancements.
How do you ensure data security?
We implement ESET-powered endpoint protection, managed firewalls, email security solutions, and GDPR-compliant data backup strategies.
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Reviews (3)
Michael Burgess
Dec 07, 2018
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Simplex have been our IT supplier since we starting working with them in 2006. Their skills and expertise have assisted our growth as a business as well as helping to drive efficiencies and customer satisfaction. I would recommend them to any business that is looking for a quality IT services partner.
Kevin Widdrington
Dec 03, 2018
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Been an IT Director for an 800m pa business in my previous role, I have managed many IT Service providers. When creating a startup business, we needed to find an IT partner that could help us create a flexible and scaleable solution to meet our needs today and in the future. Simplex were great in capturing our requirements, advising and delivering the solution. Very professional and highly recommend.
Philip Elks
Nov 10, 2018
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We are a 15m turnover business. Simplex Solutions have been our IT support partner for many years. They have proven themselves to be extremely reliable and professional. The level of service and knowledge that they offer is also first class. They are able to react to any IT issues we encounter immediately and go the extra mile to ensure our business continues to operate seamlessly. We at Tungate Group are very happy with their service and we can find no reason to look elsewhere.
