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29 Years
experience
Your Trusted Digital Marketing Partner in Stourbridge
Established in 1997, we are a full-service digital marketing agency based in Stourbridge, West Midlands. With over 28 years of experience, we specialise in delivering integrated marketing solutions that combine creative design, technical expertise, and data-driven strategies. Our team of 22 in-house experts works collaboratively with clients across diverse sectors, offering tailored services including web design, SEO, PPC advertising, social media management, and brand development.

We adhere to a proven methodology focused on research, segmentation, and measurable outcomes, ensuring our clients achieve sustainable growth. Our commitment to quality is reflected in our +72 Net Promoter Score, a testament to our client-centric approach and ability to consistently exceed expectations. By maintaining core skills in-house and avoiding outsourcing models, we guarantee direct accountability and seamless communication throughout every project.
Services
Web Design SEO Optimisation PPC Advertising Social Media Management eCommerce Development Brand Development Video Production Marketing Strategy
Details
  • Year established: 1997
Highlights and features
  • 28+ years of digital marketing expertise since 1997
  • 22 in-house specialists covering all digital disciplines
  • Full-service agency with no outsourcing required
  • Proven methodology delivering measurable ROI for clients
  • +72 Net Promoter Score reflecting client satisfaction
What people say
Enhanced professionalism Significant increase in inquiries Exceptional expertise Delivered tangible results Understand marketing needs
Services
Web Design
Custom website creation combining technical excellence with strategic design. Our approach focuses on user experience, search engine optimisation, and conversion rate optimisation. We build responsive, secure websites that serve as effective sales tools while maintaining brand consistency across all digital touchpoints.
SEO Optimisation
Comprehensive search engine optimisation strategies to improve organic visibility. Our data-driven approach includes technical audits, content optimisation, and link-building campaigns. We focus on long-term results through ethical practices that align with Google's evolving algorithms while delivering measurable improvements in search rankings and website traffic.
PPC Advertising
Targeted pay-per-click campaigns across Google Ads and Bing Ads platforms. Our specialists create and manage data-driven ad strategies that maximise ROI through precise audience targeting, compelling ad copy, and continuous performance optimisation. We specialise in remarketing and conversion tracking to ensure advertising budgets deliver tangible results.
Social Media Management
Strategic social media campaigns across major platforms. Our team develops content calendars, manages community engagement, and creates targeted advertising campaigns. We focus on building brand authority and driving conversions through platform-specific strategies tailored to each client's unique audience and business objectives.
eCommerce Development
Custom-built eCommerce solutions designed for conversion and scalability. We specialise in creating seamless shopping experiences with integrated payment systems, inventory management, and advanced analytics. Our approach combines user-friendly design with robust technical infrastructure to maximise online sales potential and customer retention.
People
Gavin
Managing Director
With over 28 years in digital marketing, Gavin leads strategic direction and client relationships. His expertise spans marketing strategy, account management, and business development, ensuring clients receive tailored solutions that deliver measurable results through innovative digital approaches.
Joe
Technical Director
Joe oversees web development and technical support with 15+ years of experience in creating scalable digital solutions. Specialising in complex website architectures and emerging technologies, he ensures technical excellence in every project while maintaining alignment with business objectives.
Carolle
Financial Director
Carolle manages financial operations and reporting with a focus on strategic budgeting and resource optimisation. Her 20-year track record in financial management ensures transparent accounting practices and cost-effective delivery of services across all client projects.
Nicki
Account Director
Nicki specialises in account management and project delivery, with a proven ability to translate client needs into successful digital campaigns. Her 12 years in the industry ensure smooth project execution from concept to completion while maintaining client satisfaction.
Mike
Art Director
Mike leads creative design and visual content production with 18 years of experience in brand development. His expertise in photography, videography, and graphic design ensures visually compelling assets that align with strategic marketing objectives across all client campaigns.
Questions
What digital marketing services do you specialise in?
We offer comprehensive digital marketing services including SEO, PPC advertising, social media management, web design, and eCommerce development, tailored to meet specific business objectives across various industries.
How do you measure campaign success?
We use data-driven metrics including conversion rates, ROI calculations, website traffic analysis, and engagement statistics to provide transparent reporting on campaign performance and business impact.
Can you work with businesses outside the West Midlands?
Yes, while based in Stourbridge, we work with clients nationwide and internationally through remote collaboration tools and our digital expertise.
What industries do you typically work with?
We have experience across manufacturing, construction, education, healthcare, and retail sectors, adapting our strategies to meet specific industry requirements and market conditions.
How do you ensure marketing ROI?
Through strategic planning, continuous campaign optimisation, and performance tracking against SMART objectives, we ensure marketing investments deliver measurable business outcomes and sustainable growth.
What makes your agency different?
Our in-house expertise across all digital disciplines, combined with 28+ years of experience and a client-centric approach, ensures tailored solutions without outsourcing while maintaining full accountability.
Reviews (6)
Fulvio Colella
Oct 29, 2021 Report
Omnisity Team have been looking after our website for a number of years and have always been honest and hardworking. Yesterday I had a training afternoon which were arranged by David with Joe and it was perfect can not wait for the next one.. I love the new site and it was great to see the whole team again, keep up the good work all
Bauromat Uk
Jan 31, 2021 Report
Positive:Professionalism
Omnisity have done a brilliant job updating our website and continue to help increase our organic SEO. The team are all extremely friendly, helpful and professional and go above and beyond.
Gill Lockley
Jan 20, 2021 Report
Supportive from day one! They've engaged with multiple projects including new website development (more than one!), delivery and evolvement.
Omnisity also deliver associated SEO strategies, copywriting (again executed perfectly), and have provided a number of services from photography, graphic design, video content, CRM integration support, and generally being a port of call to lend their advice and expertise where and when we need it the most. The entire team are skilled, professional, and every single project is handled with understanding, consideration and care. From conversation, to concept
Trailer Engineering
Jan 19, 2021 Report
Omisity built us a fantastic website, then showed us where our digital marketing could be improved, they went through step by step everything from socials to You Tube and gained us massive results on google. We continue to work closely together hitting targets month in month out.
Tracy West
Jan 16, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Excellent company to deal with, would definitely recommend!
Craig Bastable
May 21, 2020 Report
We have used Gavin and the team at Omnisity for a number of years for various projects. We find them to be a very professional and capable marketing agency. I would highly recommend.