Business Details
19 Years
experience
Emergency
services
Your Trusted IT Support Partner in the South West
Established in 2007, Purple Computing has been delivering high-quality IT support services to homes and businesses across the South West. Founded by James Hart as a sole trader, the company incorporated as Purple Computing Limited in 2010, driven by a mission to redefine industry standards in customer service and technical support. Our team of dedicated professionals brings extensive experience in Apple products, Windows environments, and cloud services, positioning us as a trusted managed service provider. With a focus on multi-platform expertise, we design, install, and support comprehensive business technology solutions, ensuring reliability and efficiency.Our commitment to exceptional response times, proven through 95% of helpdesk first responses within one hour, underscores our leadership in the IT sector. We prioritize client partnerships, offering tailored consultancy and project management while maintaining industry accreditations, including membership in the Apple Consultants Network since 2010. Our approach combines technical excellence with a deep understanding of business needs, ensuring clients receive strategic, future-proof IT solutions.
Services
IT Support
Cyber Security
Cloud Solutions
Network Connectivity
Telephony Services
Business Consultancy
Remote Working Setup
Data Backup
VoIP Systems
Device Management
Details
- Year established: 2007
Highlights and features
- We deliver 95% of helpdesk first responses within 1 hour.
- Our team is Apple Accredited since 2010 through the Apple Consultants Network.
- We support Mac, Windows, and Linux platforms for comprehensive solutions.
- Local presence with strategically located IT engineers ensures quick response times.
- Experienced team with diverse expertise in IT infrastructure and cybersecurity.
Associations and certifications
- Apple Consultants Network
What people say
Amazing
Swift contact
Quick to reply
Prompt, professional
Excellent communication
Services
IT Support
Our IT support services minimize operational costs and technical hassles through expert management of infrastructure, networking, and software tools. We ensure seamless system performance with a 95% first-response rate within one hour, supporting Apple, Windows, and Linux environments. Our solutions are tailored to enhance business efficiency and reliability.
Cyber Security
We offer comprehensive cybersecurity solutions including network security, endpoint protection, and compliance certifications like Cyber Essentials and ISO 27001. Our services safeguard against data breaches and cyber threats, ensuring business continuity. Expert audits and tailored strategies protect sensitive information across cloud and on-premise systems.
Cloud Solutions
Our cloud services provide scalable, secure remote solutions using trusted partners like Microsoft 365 and Dropbox Business. We design hybrid and full-cloud environments tailored to budget and operational needs, ensuring seamless collaboration and data accessibility. Expert migration and support optimize business continuity and flexibility.
Network Connectivity
We design and maintain high-performance networks tailored to current and future business needs, ensuring reliability and scalability. Services include system backups, CCTV, and broadband solutions. Strategic partnerships guarantee optimized connectivity, supporting seamless operations across offices and remote locations.
Business Consultancy
Our consultancy offers strategic IT planning, system integration, and cybersecurity advice aligned with business objectives. We provide virtual IT director services, project management, and remote working solutions. Expert insights ensure technology investments drive growth, efficiency, and long-term competitiveness in evolving markets.
People
Michael Tanner
IT Director
Experienced IT leader with 13 years in infrastructure, cloud, and software projects. Focuses on delivering strategic, scalable solutions to align technology with business growth and operational efficiency.
Lochie Eley
Service Desk Manager
Integral to service delivery since 2018, specializing in managing helpdesk operations and ensuring rapid, effective technical support for clients across diverse industries and IT environments.
Jack Salero
Project Delivery Expert
Over 10 years of experience in technical support and project delivery, with a focus on Apple systems. Builds and implements tailored IT solutions to enhance business workflows and system reliability.
Denis Nyuli
Project Delivery Specialist
Nine years of expertise in software development and workflow automation, previously in automotive and retail sectors. Translates complex requirements into efficient, scalable IT solutions for business growth.
Joe Puxty
Support Engineer
Joined the helpdesk team in late 2024, providing responsive technical support. Specializes in resolving client issues promptly, ensuring minimal disruption to business operations.
Questions
What IT services does Purple Computing offer?
We provide IT support, cybersecurity, cloud solutions, network design, telephony, and business consultancy tailored to Apple, Windows, and hybrid environments.
Do you support both Apple and Windows systems?
Yes, we specialize in Apple products and offer multi-platform support for Windows, Linux, and cloud services, ensuring comprehensive IT solutions.
What is your average response time for support requests?
95% of helpdesk first responses occur within one hour, with high availability for on-site emergencies.
Are your cybersecurity services certified?
We offer Cyber Essentials and ISO 27001 certifications, alongside audits and compliance solutions to protect against data breaches.
Which areas do you serve?
We support businesses in Dorset, Exeter, Reading, Southampton, Bristol, London, and surrounding regions with flexible onsite and remote services.
What accreditations does Purple hold?
We are an Apple Accredited member of the Apple Consultants Network since 2010, ensuring industry-recognized expertise and standards.
Reviews (4)
Mark Kitching
May 22, 2021
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Positive:Professionalism,Quality,Responsiveness
I'm new to the company, but in my limited dealings with Michael at Purple Computing I have been really impressed with his efficiency and professionalism. Great service!
I'm new to the company, but in my limited dealings with Michael at Purple Computing I have been really impressed with his efficiency and professionalism. Great service!
Lindsay Parson
Jan 06, 2020
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These guys are terrific! Minimal delay in following up panic contact...Consistent, professional, successful.
Hugh Kelly
Nov 20, 2019
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Lochie helped me with a virus on my computer. Response was timely and clear. He went beyond expectation. Thank you
Phil Ashley
Sep 06, 2019
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Had a major problem with my mac and Purple could not have been more helpful. Quick response and sorted the issue right away. Couldn't recommend highly enough!
