Business Details
Emergency
services
Priory Road Medical Centre - NHS GP Services in Swindon
Priory Road Medical Centre is a dedicated NHS practice serving the Swindon community. Our team of experienced doctors and nurses provides comprehensive healthcare services, including GP appointments, prescriptions, test results, and home visits. We are part of Wyvern Health PCN, committed to delivering patient-centred care through both in-person and digital platforms. Our online services, such as SystmConnect, enable patients to manage appointments, request fit notes, and order repeat prescriptions efficiently. We prioritise accessibility, offering wheelchair access, hearing loop systems, and lift access to the first floor. Our practice supports emergency care through NHS 111 for out-of-hours needs and collaborates with local pharmacies to address minor health concerns.We actively engage patients through our Participation Group to enhance service quality and ensure patient voices are heard. Regular medication reviews and annual health checks are integral to our approach for patients on long-term treatments. We adhere to NHS standards for prescription charges and provide guidance on financial support for those eligible. Our commitment to transparency includes clear communication during daily telephone line closures and routine updates via our website.
Services
GP Appointments
Prescriptions
Test Results
Home Visits
Online Services
Pharmacy Support
Fit Notes
Medication Reviews
Patient Registration
Emergency Care
Highlights and features
- We offer 24/7 emergency care access via NHS 111 for urgent needs.
- Our online SystmConnect platform streamlines appointment bookings and prescription requests.
- We provide accessible facilities including wheelchair access and hearing loop systems.
- Our team conducts annual medication reviews for patients on long-term treatments.
- We actively involve patients in service improvements through our Participation Group.
Services
GP Appointments
Our practice offers in-person and online GP appointments for general health concerns, chronic condition management, and preventive care. Patients can book, change, or cancel appointments through our online system or by contacting the surgery directly. We also facilitate home visits for those unable to attend the clinic due to illness.
Prescriptions
We provide NHS repeat prescriptions via online requests, the NHS App, or direct contact with our pharmacy team. Patients must nominate a pharmacy for prescription collection, and we conduct annual medication reviews to ensure safe and effective treatment for long-term therapies.
Test Results
Patients can access their test results online or by contacting the practice. We provide information on expected wait times and next steps for follow-up care. Our team ensures timely communication of results and clarifies any necessary actions for patients.
Home Visits
Home visits are available for patients unable to attend the surgery due to severe illness or mobility issues. Requests can be made online or by phone, with priority given to urgent cases. Our clinicians assess and treat patients in the comfort of their homes when appropriate.
Online Services
Our SystmConnect platform allows patients to manage appointments, request fit notes, order prescriptions, and view medical records securely online. These services enhance accessibility and reduce administrative burdens, enabling efficient communication between patients and the practice.
Questions
How do I book a GP appointment?
You can book an appointment online via our SystmConnect platform, the NHS App, or by calling the surgery directly at 01793 688744 during opening hours.
Can I order repeat prescriptions online?
Yes, repeat prescriptions can be ordered through the NHS App, our online system, or by contacting our pharmacy team at 01654 654654.
What should I do in a medical emergency?
For emergencies, call 999 or visit the nearest A&E. For non-urgent out-of-hours care, contact NHS 111 for guidance.
How do I register as a new patient?
Registration requires proof of address within our catchment area. Visit our website to complete the registration form and schedule an initial consultation.
Are there accessibility features at the practice?
Yes, we offer wheelchair access via automatic doors, hearing loop systems, and lift access to the first floor for patients with mobility needs.
How can I provide feedback about the service?
Use our Friends and Family Test, contact the Patient Participation Group, or visit our Give Feedback page to share your experiences or suggestions.
