Business Details
Professional Property Management Services in Cheltenham
Circle Residential Management specialises in professional leasehold property management across the UK. With over 25 years of experience, we provide comprehensive administration and management services for occupied leasehold properties, ensuring asset protection and regulatory compliance. Our services include service charge and ground rent administration, tenant liaison, maintenance coordination, and legal support. As an FCA-authorised and PRS-registered firm, we prioritise transparency, professionalism, and tenant satisfaction. Our team handles all operational aspects, allowing landlords to recoup costs efficiently while maintaining privacy.We manage properties valued at over 400 million, offering tailored solutions for individual properties and large portfolios. Our expertise simplifies complex property management challenges, ensuring peace of mind for landlords and tenants alike. We operate under strict regulatory standards, guaranteeing ethical practices and client-focused outcomes. Contact us for free advice or to discuss your property management needs.
Services
Property Management
Service Charge Admin
Ground Rent Collection
Tenant Liaison
Legal Services
Highlights and features
- 25+ years of specialist leasehold property management experience
- FCA-authorised and PRS-registered for regulatory compliance
- Comprehensive service covering all property management aspects
- Proven track record managing 400M+ in property assets
- Tenant-focused approach with professional, courteous communication
Associations and certifications
- Financial Conduct Authority
- Property Redress Scheme
Services
Property Management
We provide comprehensive leasehold property management, handling day-to-day operations and strategic oversight. Our service ensures regulatory compliance, tenant satisfaction, and optimal asset performance. Landlords benefit from reduced administrative burdens and guaranteed privacy through our professional management approach.
Service Charge Admin
Our administration service manages service charge collections and allocations with precision. We ensure accurate cost recovery for maintenance, insurance, and communal expenses while maintaining transparency. This guarantees landlords recoup legitimate expenses without overcharging tenants, adhering to legal requirements.
Tenant Liaison
We act as professional intermediaries between landlords and tenants, handling all communication and dispute resolution. Our approach maintains positive relationships while protecting property interests. Tenants receive timely responses to concerns, ensuring occupancy satisfaction and reduced turnover.
Ground Rent Collection
Our system ensures reliable ground rent collection with automated reminders and payment tracking. We handle arrears professionally while maintaining tenant relationships. Landlords receive regular payments without direct involvement, guaranteeing income stream stability and legal compliance.
Legal Services
We provide essential legal assistance for leasehold matters, including contract enforcement and dispute resolution. Our expertise ensures all management practices meet current legislation. Landlords receive protection against legal risks while maintaining tenant rights through our regulated processes.
Questions
What services does Circle Residential Management offer?
We provide full-service leasehold property management, including service charge administration, ground rent collection, tenant liaison, maintenance coordination, and legal support for landlords across the UK.
Are you regulated by any official bodies?
Yes, we are FCA-authorised for insurance mediation and registered with the Property Redress Scheme (PRS), ensuring compliance with industry standards and consumer protection.
How do you handle tenant communication?
Our team manages all tenant interactions professionally, addressing concerns promptly while maintaining clear boundaries to protect landlord interests and ensure tenant satisfaction.
Can you manage properties nationwide?
Yes, we manage leasehold properties across the UK, from individual units to large portfolios, with systems in place to ensure consistent service delivery regardless of location.
What makes your property management different?
Our specialist focus on leasehold properties, combined with 25+ years of experience and regulatory compliance, ensures tailored solutions that prioritise cost recovery and operational efficiency for landlords.
