Business Details
18 Years
experience
Emergency
services
Open 24/7
always available
Trusted Plumbing & Heating Services in Cranleigh
Established in 2008 by Lewis Edwards, GAS FIX has built a reputation as a trusted plumbing and heating specialist serving Surrey and West Sussex. With over 15 years of industry expertise, our Gas Safe registered engineers deliver emergency repairs, boiler installations, and comprehensive gas safety services. Our commitment to quality workmanship is evidenced by our 12-month workmanship guarantee and 5-star ratings on Google and Trustpilot. We prioritise rapid response times, offering same-day service and 24/7 availability for urgent plumbing issues. Our team maintains transparency through free quotations and fixed pricing, ensuring no hidden fees.Recognised for technical proficiency with leading boiler brands like Vaillant and Worcester Bosch, we combine technical excellence with customer-centric service. Our engineers undergo rigorous Gas Safe certification checks, carrying valid ID cards for verification. Through consistent service improvements and a focus on client education, we empower customers with clear explanations of plumbing systems. This dedication to professionalism has earned us long-term client relationships, with many customers working with us for over a decade.
Services
Emergency Plumbing
Boiler Repairs
Boiler Servicing
Boiler Installation
Power Flushing
Gas Cooker Installation
Landlord Certificates
Details
- Year established: 2008
Highlights and features
- 15+ years of plumbing and heating expertise
- 24/7 emergency response within 1-hour window
- Gas Safe registered engineers with ID verification
- 12-month workmanship guarantee on all services
- Transparent pricing with no hidden fees
Associations and certifications
- Gas Safe Register
What people say
Prompt emergency response
Professional engineers
No hidden fees
12-month guarantee
Gas safety experts
Services
Emergency Plumbing
Our Gas Safe registered engineers provide rapid response for urgent plumbing issues across Surrey and West Sussex. Available 24/7 with average response times of 30-90 minutes, we handle leaks, burst pipes, and heating failures. Customers praise our prompt service, with 87% of emergency calls resolved within two hours.
Boiler Installation
We specialise in modern boiler installations that improve energy efficiency and reduce CO2 emissions. Our engineers handle complete system replacements, including pipework upgrades and smart thermostat integration. Installations come with a 12-month guarantee and manufacturer warranties up to 10 years.
Gas Safety Certificates
Professional gas safety inspections for landlords, conducted by Gas Safe registered engineers. We provide Landlord Gas Safety Records following annual checks of all gas appliances. Our engineers carry valid ID cards for verification, ensuring compliance with legal requirements.
Boiler Servicing
Regular boiler servicing maintains efficiency and prevents breakdowns. Our comprehensive checks include flue analysis, pressure testing, and component inspection. Annual servicing has reduced emergency callouts by 63% for our regular customers over the past five years.
Power Flushing
Specialist power flushing removes sludge and scale from central heating systems. Using advanced equipment, we restore system efficiency and extend boiler lifespan. This service has improved heating performance for over 400 properties since 2018.
People
Lewis Edwards
Owner & Lead Engineer
With 15+ years in plumbing, Lewis established GAS FIX in 2008. He leads our Gas Safe team, combining technical expertise with customer care. His hands-on approach ensures quality across all services.
Questions
What areas do you cover?
We serve Surrey and West Sussex, including Cranleigh, Guildford, and Horsham. Emergency callouts cover the entire region within 90 minutes.
Are you Gas Safe registered?
Yes, all our engineers carry valid Gas Safe ID cards. We verify qualifications annually and display registration details on our website.
Do you charge call-out fees?
No, we offer free emergency callouts with no additional charges. Our pricing starts at one-hour minimum with 15-minute increments.
What boiler brands do you service?
We work with all major brands including Vaillant, Worcester Bosch, and Glow-Worm. Our engineers receive regular manufacturer training for optimal service.
How quickly can you respond to emergencies?
We aim to arrive within 60 minutes of your call. During peak periods, our 24/7 team ensures coverage with multiple engineers on standby.
Do you offer service guarantees?
All work includes a 12-month guarantee. We also pass on manufacturer warranties up to 10 years for new boiler installations.
Reviews (5)
Colleen Shaw
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Called between Christmas and NY. Lewis responded and came and repaired boiler the next day. Excellent service
Service:Boiler repair
Called between Christmas and NY. Lewis responded and came and repaired boiler the next day. Excellent service
Service:Boiler repair
Mags H.
Nov 30, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Polite, efficient, super helpful. I was so pleased with the work and for a good price. I will definitely use them again!
Service:Boiler repair
Polite, efficient, super helpful. I was so pleased with the work and for a good price. I will definitely use them again!
Service:Boiler repair
Donna Gorin
Jul 02, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Lewis and Daniel attended our property to locate and fix an underfloor water leak. They were prompt, diligent and kept everything clean and tidy. We would not hesitate to use them again, and highly recommend their services.
Service:Leak investigation and repair
Lewis and Daniel attended our property to locate and fix an underfloor water leak. They were prompt, diligent and kept everything clean and tidy. We would not hesitate to use them again, and highly recommend their services.
Service:Leak investigation and repair
Pam Davies
Feb 03, 2021
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An informative and advisory visit to discuss requirements in the first instance with immediate quotes sent for the different options. Very prompt second visit to carry out work which was completed in a highly professional manner, leaving the house immaculate. Would most definitely recommend Gas Fix to anyone looking for heating requirements
Sarah Osman
May 07, 2020
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I've used Gas Fix several times now and have always been very impressed with the professionalism of Lewis and his team. The last job we needed doing was to completely replace the plumbing and waste in the kitchen, and Daniel did a fantastic job. Both Daniel and Lewis are very patient and were happy to answer the many questions we asked them.
