Business Details
Emergency
services
Your Trusted GP Practice in Wigan
At Pennygate Medical Centre, our core purpose is to deliver the highest quality of healthcare within an open, fair, and respectful environment for both patients and staff. We prioritise patient needs through comprehensive services including routine GP appointments, baby immunisations, smear tests, and repeat prescriptions managed via the NHS app. As a training practice, we are committed to educating undergraduate and postgraduate medical professionals, ensuring continuous development in healthcare standards.Our team provides urgent care requests with same-day processing when submitted before 11:00 AM, alongside routine matters addressed within one working day. We operate extended hours through a GP federation hub, offering evening and Saturday appointments, while maintaining strict compliance with data protection and patient confidentiality protocols.
Services
GP Consultations
Repeat Prescriptions
Blood Tests
Vaccinations
Maternity Referrals
Mental Health Support
Patient Education
Online Medical Records
Emergency Care Referrals
Chronic Disease Management
Highlights and features
- We offer extended hours appointments through a GP federation hub.
- Our practice provides online access to medical records and test results.
- We prioritise patient education and involvement through our PPG initiatives.
- Our team handles urgent requests with same-day processing guarantees.
- We maintain strict compliance with data protection and confidentiality standards.
Associations and certifications
- Armed Forces Veteran Friendly
Services
GP Consultations
We offer routine and urgent GP consultations for all age groups. Our services include diagnosis, treatment planning, and health advice. Patients can book appointments via the NHS app or by calling the surgery directly.
Repeat Prescriptions
Patients can request repeat prescriptions through the NHS app or in person. We ensure timely processing and clear instructions for medication collection. Our system tracks prescription history to maintain patient safety and accuracy.
Blood Tests
Our trained professionals perform blood tests for diagnostic and monitoring purposes. We use rigorous protocols to ensure patient comfort and sample integrity. Results are reviewed by GPs and communicated securely via the NHS app.
Vaccinations
We provide routine and seasonal vaccinations, including flu jabs and childhood immunisations. Our team follows national guidelines to ensure safe administration and records all vaccinations in patient files for future reference.
Maternity Referrals
Expectant mothers can self-refer to midwife services via our online portal. We coordinate care with Wigan Royal Albert Edward Infirmary and provide ongoing support throughout pregnancy and postnatal care.
People
Gordon Cooke
Chair
Gordon Cooke leads the Patient Participation Group, advocating for patient voices in practice improvements. He ensures feedback is integrated into service enhancements while maintaining mutual respect and transparency.
Pauline Yates
Vice Chair
Pauline Yates supports patient engagement initiatives as Vice Chair of the PPG. She facilitates communication between patients and staff to enhance service delivery and address community healthcare needs.
Questions
How do I register with Pennygate Medical Centre?
Visit our website to access registration forms or contact the surgery directly. New patients can complete online registration via the NHS app for convenience.
Can I book appointments online?
Yes, routine GP appointments, vaccinations, and smear tests can be booked through the NHS app. For urgent matters, call the surgery before 11:00 AM.
What out-of-hours services are available?
Extended hours clinics operate Monday-Friday 18:30-21:00 and Saturdays 10:00-16:00. Book via telephone or contact NHS 111 for urgent medical issues outside normal hours.
How do I access my medical records?
Use the NHS app to view recent test results, update contact details, and access secure medical records. For physical records, submit a formal request to the practice.
Does the practice support armed forces veterans?
Yes, we hold Armed Forces Veteran Friendly accreditation and provide tailored support for veterans and their families through dedicated consultation pathways.
Reviews (7)
Darren Heaton
Oct 03, 2021
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Absolute joke this place. Constant so called issues with phone lines, online mygp appointment system down again. Not surprised the hospitals get over run with minor illnesses when its impossible to get intouch or gain an appointment with a gp.
Adam Gray
Sep 05, 2021
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They sometimes get it wrong but don't we all, Hearing you number 9 in the queue everytime me or my partner rings made me think they must be never off the phone lines, if you don't mind abit of a wait it's all good,I've got a good doctor that understands n listens which is the main reason I go here.
Lady Jojo
Sep 01, 2021
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Impossible to get an appointment for my little girl, even though already had to ring 111 & previously been seen at hospital. Needs antibiotics but appointment system prevents even being able to ensure same day appointment. Told me just take her a&e!!!
JmeJ
May 04, 2021
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I have the app, but it never allows me to book an appointment it just tells me to ring. What is the point of having this feature on the app if it can't be used!?
Jonny Fishing
Mar 25, 2021
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OK once you get past office staff. It seems like the tail is wagging the dog since this system has been changed. It might be better for some, just isn't for a lot of patients ie spending more time on the phone waiting to try and speak to somebody medical. Unnecessary return trips when mistakes are made to prescription orders or trying to see a doctor.
Francine Bradley
Sep 05, 2020
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Horrible system now that you cant phone up and talk to a doctor... anxiety and depression but you have to go through an app... well i cant and wont so me and my children have to suffer from now on or just go a/e with everything drom now on
Mark Unsworth
Aug 11, 2019
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Yet again my repeat prescription was incorrect. My own GP authorizes 2 months worth of medication at a time, however there is only ever 1 months worth when I go to collect. This happens on a monthly basis despite many failed promises that the error will be rectified. When I complain the staff are very unhelpful and almost unhappy because you are asking them to do something.They just do not grasp the frustration and knock on effect that this causes. It has gone on for way too long and I have no confidence in them. They assure me that they will put something through to my own doctor, only time will
