Business Details
Your Trusted Estate Agent in Washington for Sales, Lettings & Property Management
Established as a leading independent estate agency in Washington, we combine modern practices with traditional values of honesty, integrity, and trust. Our team brings over 25 years of collective experience, offering tailored advice grounded in deep local market knowledge. We prioritise transparent communication, keeping clients informed at every stage of their property journey. As members of Propertymark and The Property Ombudsman, we adhere to rigorous industry standards, ensuring client funds are protected and disputes resolved fairly. With a 4.9-star rating across major platforms, our reputation is built on consistent results, exceptional service, and a commitment to placing client needs first.Our proactive approach ensures properties sell faster, with testimonials highlighting our professionalism, responsiveness, and ability to handle complex transactions with care. We serve both residential and commercial clients, offering sales, lettings, and property management services backed by a dedicated team of property professionals.
Services
Property Sales
Property Lettings
Property Management
Free Valuations
Client Money Protection
Highlights and features
- 25+ years of combined experience in Washington property market
- Propertymark membership ensures client money protection
- 4.9-star rated estate agent in Washington
- Proven track record selling properties in 6 days
- Dedicated team providing 24/7 client communication
Associations and certifications
- Propertymark
- The Property Ombudsman
What people say
Fantastic service
Professionalism and dignity
Seamless process
Excellent communication
Best estate agents
Services
Property Sales
We specialise in residential property sales across Washington and surrounding areas. Our expert team uses targeted marketing strategies, professional photography, and local market insights to achieve optimal sale prices. With properties selling in as little as 6 days, we provide regular progress updates and tailored advice to ensure smooth transactions for first-time sellers and experienced homeowners alike.
Property Lettings
Our lettings service connects landlords with quality tenants through comprehensive property listings and rigorous tenant vetting. We handle inventory management, rent collection, and maintenance coordination while ensuring compliance with current legislation. Landlords benefit from regular property updates and market-driven rental pricing advice to maximise investment returns.
Property Management
We offer full-service property management covering maintenance, tenant relations, and financial reporting. Our proactive approach includes emergency repair coordination, regular property inspections, and compliance management. Landlords receive detailed quarterly statements and benefit from our dedicated support team available for urgent property matters.
Free Valuations
Our complimentary valuation service provides accurate property pricing assessments using real-time market data and recent sales comparisons. Available through instant online tools or in-person consultations, this service helps homeowners understand their property's current market value with no obligation or commitment required to proceed with our services.
Client Money Protection
As Propertymark members, we guarantee complete financial protection for all client funds through their Client Money Protection scheme. This ensures complete transparency and security for deposits, rent payments, and other financial transactions handled through our agency, providing complete peace of mind for both landlords and tenants.
Questions
What areas do you cover?
We operate across Washington and surrounding areas including Columbia, Biddick Woods, Fatfield, and Oxclose.
How quickly do properties sell?
Our average property sale completes in 6 days, with some properties selling within 24-48 hours of listing.
Are your valuations really free?
Yes, we offer completely free property valuations with no obligation to use our services.
How are you rated by clients?
We maintain a 4.9-star rating across Google and Facebook based on over 100 recent client reviews.
What accreditations do you hold?
We are members of Propertymark (client money protection) and regulated by The Property Ombudsman for dispute resolution.
Reviews (6)
Alex Brennan
Sep 22, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
This is the second time we have used Riverside to sell a house and they have been Fantastic each time. Professional, knowledgeable and friendly. Thank you team for a great service.
This is the second time we have used Riverside to sell a house and they have been Fantastic each time. Professional, knowledgeable and friendly. Thank you team for a great service.
Ellie Woodward-Smith
Aug 03, 2021
Report
Wow! What an amazing team at Riverside! From our first encounter with Chris, to our exceptional aftercare with Bethany, they have been exceptional! The whole team are so professional, efficient and friendly, they provide an unparalleled service and I will be recommending them to anyone looking for an Estate Agents! A special thank you also to Donna, Sophie and Veronica.
Sandra Rae
Feb 18, 2021
Report
Excellent professional service from start to finish. Always happy to take your call and act on anything that was needed. Would highly reccomend them.
David Guest
Jan 27, 2021
Report
Positive:Professionalism
Donna & Bethany worked really hard, and communicated really well, to make a tricky transaction, with a vendor in Australia, go off without too much of a hitch. Would happily use them again.
Donna & Bethany worked really hard, and communicated really well, to make a tricky transaction, with a vendor in Australia, go off without too much of a hitch. Would happily use them again.
Oliver Whittaker
Jan 25, 2021
Report
Very impressed! We have used many agents across the North East in the past 3 years for selling houses, but have had the best experience with Riverside Residential by a long way. The property was sold within two weeks of going live, for full asking price. The marketing was excellent and really helped bring out the best in the property. Most importantly though, the communication was excellent; we were kept updated every step of the way, and everything was attended to promptly and professionally. Highly recommend. Couldn't ask for more from an agent.
Cheryl Hill
Jan 15, 2021
Report
Positive:Professionalism,Responsiveness
I've recently rented a property through Riverside Residential and I've been incredibly happy with the service. They answered any and all queries and been on hand to support my application throughout the whole process. A special thank you to Sandra and Amy for their above and beyond service.
I've recently rented a property through Riverside Residential and I've been incredibly happy with the service. They answered any and all queries and been on hand to support my application throughout the whole process. A special thank you to Sandra and Amy for their above and beyond service.
