Business Details

We are Coffee Omega, a specialist supplier of coffee equipment based in Canary Wharf, London. Our premises at 126 East Ferry Road serve as a hub for sales, consultancy and rental leasing services. We provide a comprehensive range of products including coffee machines, grinders, brewing tools and caf supplies. Our inventory also covers water and pressure boilers, filtration systems, ice machines and cleaning accessories. We offer expert consultancy to help cafs select the right equipment for their specific workflow. Our rental leasing options allow businesses to access high-quality machinery without large upfront investment.

Drawing on insights from our workshop, we apply precision engineering principles to maintain and troubleshoot espresso machines and grinders. When an espresso machine stops performing or a grinder loses consistency, our team diagnoses the issue and restores optimal operation. We stay informed of industry developments through regular updates, such as coverage of new products like the Monster Puck Cleaner Pro. Our commitment is to supply reliable equipment and support that enables coffee businesses to brew consistently. We operate Monday to Friday, 9 am to 5 pm, ensuring accessible service for our clients throughout the week.

Highlights and features

We operate a precision engineering workshop for coffee equipment.
We supply coffee machines and grinders from recognised brands.
We offer consultancy on equipment selection for cafs and offices.
We provide flexible rental leasing arrangements for coffee machinery.
We ensure rapid response to equipment breakdowns via our workshop.

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Reviews (7)

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Dominic Schmidt

Jan 19, 2022 Report

Excellent service and quick delivery of a top end prosumer espresso machine. Very competitive price as well. What stands out is the customer service. You can actually phone and reach someone in charge. Also email responsiveness was very good indeed. Thank you - will use again.

R. B.

Jan 04, 2022 Report

Absolutely terrible after sales customer service. I tried to return a faulty product and it was a nightmare trying to sort it out. Very unprofessional.

Henry Scott-Jones

Aug 29, 2020 Report

Thought Id leave a review as Ive been really pleased with all aspects of purchasing a new set of Acaia Lunar scales and the service I received was absolutely brilliant. I sent an email on the 29th July looking for some help and Jay responded within 10 minutes. After discussing price etc, I placed the order on Friday afternoon and the scales were delivered to me this morning (Monday) via special delivery. Will definitely we coming back for more coffee supplies. Thanks guys.

Will Gill

Aug 24, 2019 Report

Highly recommended. Just purchased a Puqpress M2 for my business and the team were professional and very competitive on price. Great communication and the unit was delivered ahead of schedule. Would definitely use again. Many thanks, Will - Coffee Culture Guildford.

Terence Bates

Jan 01, 2019 Report

We bought an expensive brand new Mahlkonig EK43 grinder from this company for over 2000 and after 2-3 weeks light use the on off switch button broke. Clearly a warranty issue. The saga of this has continued for 9 months. The first reaction from this mob was that it was 'wear and tear'. Really? No it isn't. An off/on switch does not malfunction after 2/3 weeks unless it is faulty or there is a design issue. Finally after some weeks they agree it is covered by warranty. The solution to this is that they stated they would send a replacement switch. Meanwhile our business is simply left to get

Michael Coombes

Jul 17, 2018 Report

I purchased a Eureka Mignon grinder from Jay and it was clearly not the same at the picture on the website but he insulted me by suggesting it was the way the lighting was in the picture, 100% not the case. There was a piece missing which was subsequently sent. Impossible to get through on the phone and would not ring me to discuss. He said he'd send me some cleaning products to make up for the problems but one month on nothing has been received. Poor show Jay!

Paul Paterson

Jun 09, 2018 Report

Don't know why the majority of people have had problems with this website, I had asked to receive a quote on various items and my quote was sent within an hour. The staff are very helpful and friendly, if you get in touch with them they are more than happy to source other items or even discounts! Overall the best company I have had the pleasure working alongside.