Hotel Rafayel

Name: Hotel Rafayel
Address: Falcon Wharf, South London, SW11 3RF, GB
Telephone: 020 7801 3600
Rating: 3.71

Business Details

Luxury Riverside Hotel in London

Hotel Rafayel is part of Battersea's acclaimed Falcon Wharf Development, designed by architect James Burland. Our unique steel, glass, and timber structure offers luxury accommodation with panoramic River Thames views. We specialise in Indo-French fusion cuisine at our 4.1-rated restaurant, featuring indoor and outdoor seating in a riverside garden setting. The River Wellbeing Spa combines traditional and modern wellness techniques, while our event spaces cater to conferences, weddings, and corporate functions. Located adjacent to London Heliport, we offer convenient access to Sloane Square and Kings Road, with Clapham Junction station 10 minutes walk away.

Recognised with a 5-star TripAdvisor rating from over 800 reviews, we prioritise sustainability through our Planet Care initiatives. Guests benefit from 24-hour room service, pre-bookable spa access, and secure parking at 20/day. Our management team ensures exceptional service standards, with direct contact channels for guest feedback. The hotel's design balances contemporary aesthetics with practical amenities, including complimentary high-speed WiFi and event planning support.

Services

Accommodation Indo-French Restaurant River Wellbeing Spa Event Hosting Car Park Room Service Gym Facilities Virtual Tour Seasonal Offers Online Booking

Highlights and features

Award-winning 5-star accommodation on TripAdvisor
Strategic riverside location with transport links
Indo-French fusion cuisine with outdoor garden dining
Professional event management for all occasions
Dedicated River Wellbeing Spa with treatment rituals

Associations and certifications

TripAdvisor Certificate of Excellence

What people say

5-star TripAdvisor rating Stunning Thames views Exceptional dining experience Professional event planning Spa treatment quality

Website

Update Listing

Services

Accommodation

Contemporary luxury rooms with River Thames views, featuring modern amenities and free high-speed WiFi. Located in Battersea's award-winning Falcon Wharf Development. Designed for both business and leisure travellers seeking premium riverside accommodation.

Indo-French Restaurant

Award-winning restaurant serving innovative Indo-French cuisine with a 4.1 Google rating. Offers indoor dining and al fresco garden seating on the south river bank, open for breakfast, lunch, and dinner.

River Wellbeing Spa

Full-service wellness facility combining traditional and modern therapies. Features include the Exotic Coconut Ritual Wrap, Luxury Bathing Ritual, and Executive treatments. Pre-booking required for guaranteed availability.

Event Hosting

Versatile venues for weddings, conferences, and corporate events. Professional event management team provides full coordination, with capacity for up to 200 guests and state-of-the-art audio-visual equipment.

Car Park

Secure outdoor parking facility available for 20 per day. Located adjacent to the hotel with direct access, operating 24/7 and situated outside London's congestion charge zone.

Questions

What transport options are available near Hotel Rafayel?

Clapham Junction station is 10 minutes walk away, with bus route 170 connecting to Victoria and Roehampton. London Heliport is adjacent to the hotel.

Does the hotel offer parking facilities?

Secure outdoor parking available for £20/day, located outside London's congestion charge zone.

What dining options are available on-site?

Our Banyan restaurant serves Indo-French fusion cuisine with riverside garden seating. 24-hour room service offers pizzas and sandwiches.

Can I host events at Hotel Rafayel?

Yes, we offer versatile event spaces for conferences, weddings, and corporate functions with dedicated event management support.

What spa facilities are available?

The River Wellbeing Spa offers traditional and modern wellness treatments, including our Exotic Coconut Ritual Wrap and Luxury Bathing Ritual.

Are there special offers available?

Seasonal packages include Mother's Day celebrations, New Year events, and summer wellness promotions. Check our website for current offers.

Reviews (7)

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John Sergison

Dec 31, 2021 Report

Not the best hotel I've stayed in. Fridge didn't work, so kept having too run down to the bar. Some of the lights in the room didn't work and also holes and cracks in the toilet area. But the view from our room was really good at night.

John Katopodis

Dec 26, 2021 Report

Was staying for 3 nights there. Typical stay, nice rooms, but staff is very typical and in some cases very aggresive (I used spa after operating hour, without any sign about operation hours, and two guys come very unpolite to me, but the worst fact was not their behaviour: they were not wearing mask at all, in a very close place and space (while "omicron" was dramatically appears in UK). Plus the fact that I used twice fitness center and there was no wet hankies or any other disinfectant liquid to use there.

Lisha Browning

Dec 21, 2021 Report

Not so great didn't have a microwave I could use I was in emperor suite jacuzzi was clean the glass was dirty saw hand prints on it not attractive
tv stopped working for half hour when it was fixed staff was rude speaking on phone in different language unacceptable... no sugar to make tea in the morning it was a joke

Sandra Burby

Nov 19, 2021 Report

I stayed at this hotel with my husband on Saturday. The room cleanliness was not the best. The cupboard above the tea and coffee making facilities had sugar scattered over. The waste paper bins were not lined with bin bags. Also disappointing was the bed size. Was expecting at least a king size but it seems like most beds in the superior rooms were only double. The fridge had just 3 milk pods for tea and coffee for tea and coffee. No other drinks, just a jug of water. The positives was the shower was very good. The bathroom was clean. The restaurant by the Thames was brilliant.
Dont know how

Georgiaroserobinson Hotmail Com Jess

Nov 06, 2021 Report

This unexpected trip to a spa, turned out to be amazing, clean and relaxing spa, fabulous art collection, food on point and staff, great. We decided to stay the night. Rooms and room service excellent. We are looking forward to our next visit.

Svetlana Yoncheva

Oct 29, 2021 Report

Excellent hotel next to the river Thames. Nice spa facilities . Good restaurant . Very near to the kings road . I walk to kings road in 15 minutes. Nice connection to Victoria with 170 bus. Rooms are airy sunny and much better than what is expected to be a London hotel room. I love the place and eat in the restaurant as well as use the spa facilities.

Zac Marsden

Oct 22, 2021 Report

A lovely hotel with a fantastic welcome from the night Porter Sam. The hotel isn't in the best location London wise, but if you need to be in the area its a good bet. The rooms are modern, reasonably sized and well equipped.